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Mandarin Oriental, Boston

5.0 star property

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Photo gallery for Mandarin Oriental, Boston

Lobby
Royal Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe
Point of interest
Royal Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe
Breakfast, lunch, dinner served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
776 Boylston St, Boston, MA, 02199
  • Place, Newbury Street
    ‪1 min walk‬
  • Place, The Shops at Prudential Center
    ‪2 min walk‬
  • Place, Copley Square
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Premier)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room (Premier)

9.6 out of 10
Exceptional
(4 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premier)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Premier)

10.0 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Residential)

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Suite, 1 King Bed (Residential)

10.0 out of 10
Exceptional
(1 review)
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, Accessible, City View (Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Double Room, Accessible, City View (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Back Bay)

Suite, 1 King Bed, Corner (Back Bay) | Living room | LCD TV, video game console, DVD player, pay films

Suite, 1 King Bed, Corner (Back Bay)

  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 158 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Royal Suite, 1 King Bed

  • 242 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 3

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • Sleeps 3

View all photos for Premier Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Suite

  • Sleeps 2

View all photos for Presidential Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite

  • Sleeps 2

View all photos for AccessibleDeluxe Room with Roll-in Shower

Frette Italian sheets, premium bedding, minibar, in-room safe

AccessibleDeluxe Room with Roll-in Shower

  • Sleeps 3

View all photos for Accessible Premier Suite with Roll-in Shower

Frette Italian sheets, premium bedding, minibar, in-room safe

Accessible Premier Suite with Roll-in Shower

  • Sleeps 2

View all photos for Premier Deluxe Room

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Premier Deluxe Room

  • Sleeps 4

View all photos for Accessible Premier City View Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Accessible Premier City View Room

  • Sleeps 4

View all photos for Premier City View Room

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Premier City View Room

  • Sleeps 4

View all photos for Accessible Residential King Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Accessible Residential King Suite

  • Sleeps 3

View all photos for Residential King Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Residential King Suite

  • Sleeps 3

View all photos for Back Bay Corner Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Back Bay Corner Suite

  • Sleeps 3

View all photos for Accessible Premier Deluxe King Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Accessible Premier Deluxe King Room

  • Sleeps 3

View all photos for Premier Deluxe King Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Deluxe King Room

  • Sleeps 3

View all photos for Premier Deluxe Double Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Deluxe Double Room

  • Sleeps 4

View all photos for Premier King Room With City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier King Room With City View

  • Sleeps 3

View all photos for Premier Double Room With City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Double Room With City View

  • Sleeps 4

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About this property

Mandarin Oriental, Boston

Luxury hotel connected to a shopping centre in Boston with a full-service spa
This hotel features a full-service spa, a restaurant and a health club. Other amenities include a bar/lounge, a sauna and WiFi in public areas.
Mandarin Oriental, Boston offers 148 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the room service at Mandarin Oriental, Boston. During your stay, you'll be connected to a shopping centre and just a quick walk from Copley Square. Enjoy features like a full-service spa, a restaurant and a gym.
  • Enjoy local and international cuisine while dining at Ramsay's Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Treat yourself to facials, Swedish massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the room service and the helpful staff
  • Steps from Newbury Street and Hynes Convention Center
  • Cats and dogs welcome for a fee
Mandarin Oriental, Boston offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Mandarin Oriental, Boston. For a fee, parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Ramsay's Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 72 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 to 65 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ramsay's Kitchen

Things to do

  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 65 per person
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston
Mandarin Oriental, Boston Hotel
Mandarin Oriental, Boston Boston
Mandarin Oriental, Boston Hotel Boston

Mandarin Oriental, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 306 out of 389 reviews
Rating 8 - Good. 52 out of 389 reviews
Rating 6 - Okay. 15 out of 389 reviews
Rating 4 - Poor. 9 out of 389 reviews
Rating 2 - Terrible. 7 out of 389 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

miguel, Norton

Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Sep 2025

10/10 Excellent

Peter, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s there not to like? Perfection.
Stayed 9 nights in Sep 2025

10/10 Excellent

David, Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, even one day we left our do not disturb sign on. They came and cleaned anyway later for us. All helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Hashem, Purchase

Stayed 1 night in Sep 2025

10/10 Excellent

German

Stayed 1 night in Sep 2025

10/10 Excellent

Yuda

Stayed 4 nights in Aug 2025

10/10 Excellent

Juliette

Travelled with family
Liked: Cleanliness, amenities
Clean room
Stayed 6 nights in Aug 2025

10/10 Excellent

Conor

Stayed 3 nights in Aug 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property wasn’t at the level we expected of the Mandarin Oriental, however the location was good and walkable to Bay Bay restaurants and shopping.
Stayed 4 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Stefani

Stayed 2 nights in Jun 2025

10/10 Excellent

angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Spa was one of the best!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Staff & service, property conditions & facilities
This experience from checking in to the quality of the room and the incredible concierge service that helped us with restaurants in our entire experience was unbelievable! It was probably the best experience I had with a luxury hotel in any city I visited. We will definitely be coming back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent staff very helpful Overall fabulous experience
Stayed 1 night in Jul 2025

10/10 Excellent

Paige, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in top hotels all over the world, and I have to say, the Mandarin is the first hotel where I can say, they really thought about their guests and how they occupy a room. Things as simple as all the light switches at the bedside. Every convenience you could think for the room was carefully planned out and offered. It really made me realize that this hotel was a standout because they cared about ultimate comfort and luxury for their guests.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the first time in my life that I was sad to leave the hotel. Definitely recommend!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael, oakland

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyhting was perfect. Great Back Bay location. Amazing hotel with spacious room and bath. Super clean. Breakfast at Ramsey’s is also excelent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful. The hotel is exceptionally clean and well appointed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Bed were very comfortable
Stayed 1 night in May 2025

10/10 Excellent

Niki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Most perfect location in Boston.
Stayed 2 nights in May 2025