A 24-hour front desk, free breakfast and free self-parking are available at this hotel. WiFi in public areas is free. Housekeeping is available on request.
Ion Hotel offers 186 accommodations with a safe and complimentary bottles of water. This Baguio hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower, slippers, bidets and hairdryers. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on request and change of towels can be requested.
Our customers tell us that they can't get enough of the helpful staff at Ion Hotel. During your stay, you're just a quick walk from Burnham Park. Free breakfast, free WiFi in public areas and free self-parking are available.
Free local cuisine breakfast served daily
Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
Amenities include 2 meeting rooms and a lift
Just a 1-minute drive from Burnham Park and 6 minutes from SM City Baguio
Free breakfast is served daily. Public spaces have free WiFi. There are 2 meeting rooms available. Self parking is free.
Guests are served a free local cuisine breakfast daily from 6:00 AM to 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free covered self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Free local cuisine breakfast available daily 6:00 AM to 10:00 AM
Conveniences
24-hour front desk
Guidebooks
Guest services
Change of towels on request
Housekeeping on request
Business services
2 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Hand-held showerhead
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Electric kettle
Free bottled water
More
Desk
Fan
Iron/ironing board
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 12:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an access code
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets and service animals are not allowed at Ion Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: PHP 2000 per accommodation, per night
A damage deposit of PHP 2000 will be collected before check-in.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Ion Hotel Hotel
Ion Hotel Baguio
Ion Hotel Hotel Baguio
Ion Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 44 out of 118 reviews
10 - Excellent
44
Rating 8 - Good. 40 out of 118 reviews
8 - Good
40
Rating 6 - Okay. 21 out of 118 reviews
6 - Okay
21
Rating 4 - Poor. 3 out of 118 reviews
4 - Poor
3
Rating 2 - Terrible. 10 out of 118 reviews
2 - Terrible
10
8.0/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
Reviews
6/10 Okay
Manuel
8 Jan 2026
Inexperienced, unprofessional and inefficient front desk personnel that resultd
Manuel
Stayed 2 nights in Jan 2026
6/10 Okay
Ramy
Travelled with family
7 Jan 2026
Liked: Cleanliness
Hot water, water pressure -both if them needs to be improved
Very good stuff members and a professional hospitality
All in all, the price do not justifying the overall rating
Ramy
Stayed 1 night in Jan 2026
8/10 Good
eric
6 Jan 2026
eric
Stayed 1 night in Jan 2026
6/10 Okay
Charisse
Travelled with family
6 Jan 2026
Service are okay and towel’s are old and musky smell to it.
Hotel had bad piping problem so their was a bad odor that came from the bathroom. Cleanliness to the hotel needs improvement. There were areas that were dusty and bathroom were not well cleaned.
Jefelyn
Stayed 2 nights in Dec 2025
2/10 Terrible
samuel
Travelled with partner
2 Jan 2026
Firstly upon arriving to the hotel it took nearly 1 hour waiting in line to check in. There was three check outs all with staff but only one staff member checking in guests. The room was ok, nothing special. The worst thing about our stay was the breakfast, probably the worst breakfast I have ever been to with all my travels. It was all cold, not even any orange juice and food was rarely replenished. There was no parking do our car and I definitely will not be returning.
samuel
Stayed 2 nights in Dec 2025
8/10 Good
Jewel
30 Dec 2025
Jewel
Stayed 2 nights in Dec 2025
2/10 Terrible
Leon
Travelled with family
29 Dec 2025
Disliked: Cleanliness, amenities
Terrible delay for room during check-in.
Leon
Stayed 1 night in Dec 2025
6/10 Okay
Paul
Travelled with partner
22 Dec 2025
Liked: Cleanliness, staff & service
Breakfast dishes (IF AVAILABLE & REPLENISHED) was LUKE warm!!!
Toilet seat was loose & you had to position the seat prior to using the toilet!! When showering, despite having a shower door & enclosed shower, the bathroom floor flooded due to a leak in the shower. Considering that hose keeping attended to the room DAILY, did the STAFF not think to report these issues or was it expected that the GUEST report such issues.
The internet SUCKED!!!
There was no Netflix so the only TV viewing was the "{local Channels"
Considering the nightly fees to stay in this hotel I feel that the management should be dismissed & replaced with a management team that would make the guests stay in the hotel a relaxing & enjoyable one.
DEFINITLY will NOT be staying in this hotel in the future!!!
The room was spacious and clean! We also had a beautiful mountain view, it was amazing to wake up to it in the morning. The lamphouse is right in the heart of Canmore, close to restaurants, shopping boutiques, and more. The staff were very accommodating as well. We asked if we could leave our car after the 11 a.m. checkout, and they kindly allowed us to park until 4 p.m. Overall, a great stay!
Ariel
Stayed 3 nights in Nov 2025
8/10 Good
Marianita
Travelled with family
9 Dec 2025
Liked: Cleanliness, staff & service, amenities
The room is clean and tidy.
Some supplies in the room were missing and had to ask the front desk. There was also a leak in the washroom floor from the toilet and shower. We called the maintenance to fix it.
Marianita
Stayed 1 night in Dec 2025
6/10 Okay
Raymond
Travelled with family
1 Dec 2025
Liked: Property conditions & facilities
Disliked: Amenities
The room was not cleaned during our stay, towels were not replenished as well as coffee, creamer and sugar. The safe was inoperable and not secured to the fixtures so was basically useless.
Raymond
Stayed 2 nights in Nov 2025
8/10 Good
walter
29 Nov 2025
Liked: Cleanliness, staff & service
Staffs were very courteous! Here they serve amazing reakfast daily. However, room need some TLC. Some repairs here and there. Those cracks on the walls and ceiling is not very reassuring considering that Baguio has a history of earthquakes and hotels crumbling down.