Bed was firm, nice breakfast buffet, staff was courteous. Wifi didn't stay connected (had to resign in) and laptop would not connect due to security issues.
I didnât stay, my s/o did. They truly enjoyed their stayed. They thought it was very clean and was given a great experience, they especially enjoyed the breakfast that came with the booking.
Hot water, water pressure -both if them needs to be improved
Very good stuff members and a professional hospitality
All in all, the price do not justifying the overall rating
The room was spacious and clean! We also had a beautiful mountain view, it was amazing to wake up to it in the morning. The lamphouse is right in the heart of Canmore, close to restaurants, shopping boutiques, and more. The staff were very accommodating as well. We asked if we could leave our car after the 11 a.m. checkout, and they kindly allowed us to park until 4 p.m. Overall, a great stay!
Amazing service. Clean room. Efficient staff. No problem at all. I needed to leave another hotel in Baguio due to unsafe and unsanitary conditions. Ion Hotel was kind enough to grant me an early check-in knowing the conditions I was leaving to come to them. I will definitely stay here again next time I'm in town!
Staffs were very courteous! Here they serve amazing reakfast daily. However, room need some TLC. Some repairs here and there. Those cracks on the walls and ceiling is not very reassuring considering that Baguio has a history of earthquakes and hotels crumbling down.
Staff wasn't helpful. Breakfast was subpar. No hand towels or wash clothes. No hair dryer. No laundry service. No designated smoking area.
The location is good, short walk to burnham park. The nearby laundrymat is inexpensive and does great work.