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Balmoral Arms

4.0 star property

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Photo gallery for Balmoral Arms

Fireplace
Premium Suite | Desk, laptop workspace, iron/ironing board, bed sheets
Front of property
Reception
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Bar
  • Room service

Explore the area

View in a map
13-15 Victoria Road, Ballater, Scotland, AB35 5RA
  • Place, Cairngorms National Park
    ‪1 min walk‬
  • Place, Ballater Library
    ‪3 min walk‬
  • Place, Ballater Golf Club
    ‪3 min walk‬

Room options

View all photos for Cosy Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Cosy Double Room

  • Sleeps 2

View all photos for Classic Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Double Room

  • Sleeps 2

View all photos for Classic Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Cosy Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic King Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic King Room

8.6 out of 10
Excellent
(11 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King/Twin Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic King/Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Feature Double/King

Feature Double/King | Desk, laptop workspace, iron/ironing board, bed sheets

Feature Double/King

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Junior Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite | Desk, laptop workspace, iron/ironing board, bed sheets

Premium Suite

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Twin Room

  • Sleeps 2

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About this property

Balmoral Arms

Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a reception hall are on-site.
Balmoral Arms offers 46 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Balmoral Arms. During your stay, you're just a quick walk from Ballater Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local cuisine while dining at The Dining Room
  • Full breakfast served weekends for a fee
  • Services include a concierge and luggage storage
  • Steps from Ballater Golf Club and 9 minutes by car from Cairngorms National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free.

This 4-star Ballater hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 9:30 AM.
The Dining Room – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 20 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Dining Room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20 to 20 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Deeside Ballater

Deeside Inn

Deeside Inn Ballater

The Deeside Hotel Ballater

The Deeside Inn Ballater, Scotland

The Deeside Inn

Balmoral Arms Hotel

Balmoral Arms Ballater

Balmoral Arms Hotel Ballater

Balmoral Arms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 350 reviews
Rating 8 - Good. 91 out of 350 reviews
Rating 6 - Okay. 48 out of 350 reviews
Rating 4 - Poor. 9 out of 350 reviews
Rating 2 - Terrible. 11 out of 350 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Gordon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very strange check in experience. Arrived early, to check-in before the room was ready and confirmed my details. I returned a couple of hours later when the room would be ready. Reception:"No, no bookings under that name on the system" Me:"Ah - we spoke a couple of hours ago...remember? You changed my room to a twin" Reception "That's not the name you gave me." At this point I was just flabbergasted. What do you say to that. I didn't make up a name. What possible answer can I have? I stood in silence to let them fix their mistake. "Ah here it is, because you were already checked in and just needed the key it was different... It was in a thick pile of authentication... " Yeah whatever! All she needed to say at the start was "I'm sorry, the system is playing up a bit I'm having trouble finding you again." But no, she again jumped to it being my mistake when it wasn't. Very weird. Not a good start. The rest of it was OK. It's a bit tired, breakfast wasn't all out when we went down at our booked time. But the strange reception is why I'm reviewing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dan

Stayed 3 nights in Feb 2026

10/10 Excellent

Luke

Stayed 1 night in Feb 2026

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. The rooms were comfortable, the staff were excellent and the bar area was a great place to unwind in after a long day. The breakfast was superb. Highly recommended.
Stayed 2 nights in Feb 2026

10/10 Excellent

Callum

Stayed 2 nights in Feb 2026

10/10 Excellent

Catherine

Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So we had a classic king room which was a small room but nice, bed was ok for comfort, only thing about the room from a woman perspective was if doing hair and makeup there was no light to see what you were doing at the mirror so you had to do separately but this is a small complaint, but it was a very nice hotel friendly staff, food was nice we didn't do breakfast, I would visit this hotel again we loved our stay
Stayed 2 nights in Jan 2026

10/10 Excellent

craig

Liked: Cleanliness, amenities, property conditions & facilities
Great place, atmosphere, Food in bar and next days breaky was unbeatable.
Stayed 1 night in Oct 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly courteous staff. Clean accommodation with sufficient facilities for a short stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel. Friendly staff. Great rooms. Just perfect
Stayed 1 night in Nov 2025

10/10 Excellent

barry

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms and public areas, great food and very welcoming and helpful staff
Stayed 2 nights in Oct 2025

6/10 Okay

Stephanie

Disliked: Amenities
It was ok. Tired hotel. My biggest dislike was the mould in the bathroom and the heating on high.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Stayed 1 night in Nov 2025

8/10 Good

linda

Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room, lovely friendly staff and great breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Andrew, Derby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small room but nicely appointed. Staff pleasant and helpful. Check in was very slow because of a large needy group in front of us and no back up. Nice restaurant but limited menu with two main courses unavailable by 7.30pm. Breakfast ran out of croissants by 8.30 two consecutive days. Poor planning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent two-night stay at the Balmoral Arms. Impeccable service, beautifully furnished rooms and top-notch dining. An ideal base for exploring Royal Deeside. Highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Graham, Hawick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff, arrived late, left very early.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Lovely cosy hotel. Excellent bar, lounge and restaurant with friendly attentive staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place with kind staff
Stayed 4 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We had a lovely stay at Balmoral Arms and a great base to explore the area. We recommend Balmoral Arms for your stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very up market that meets every need
Stayed 1 night in Oct 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very professional staff. Excellent dinner.
Stayed 1 night in Oct 2025