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Quality Inn Windsor Mill

2.5 star property

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Photo gallery for Quality Inn Windsor Mill

Lobby
Room, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Meeting facility

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
1806 Belmont Avenue, Windsor Mill, MD, 21244
  • Patapsco Valley State Park
    ‪9 min drive‬
  • Oriole Park at Camden Yards
    ‪15 min drive‬
  • Johns Hopkins University
    ‪18 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn Windsor Mill

Suburban hotel with free breakfast and fitness centre
This hotel features a fitness centre, a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Quality Inn Windsor Mill offers 129 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 39-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Quality Inn Windsor Mill, you'll be close to Patapsco Valley State Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 15 minutes by car from Horseshoe Casino Baltimore and 8 minutes from Patapsco Valley State Park
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3681 square feet (342 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Windsor Mill. Free self parking is available.

Smoking is allowed in designated areas at this Windsor Mill hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,681 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Low-height counter and sink
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baltimore Best Western
Baltimore West
Best Western Baltimore West
Best Western Baltimore West Hotel
Best Western Baltimore West Hotel Windsor Mill
Best Western Baltimore West Windsor Mill
Best Western West Baltimore
Quality Inn Windsor Mill
Quality Windsor Mill
Quality Inn Windsor Mill Hotel
Quality Inn Windsor Mill Windsor Mill
Quality Inn Windsor Mill Hotel Windsor Mill

Quality Inn Windsor Mill Reviews

Reviews

6.4
Rating 10 - Excellent. 194 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 254 out of 1006 reviews
Rating 4 - Poor. 145 out of 1006 reviews
Rating 2 - Terrible. 156 out of 1006 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Syed

Stayed 1 night in May 2025

10/10 Excellent

Jeanette, Aberdeen

Stayed 2 nights in May 2025

6/10 Okay

John

Stayed 1 night in May 2025

2/10 Terrible

Jasmine

Disliked: Cleanliness
Not updated. Asked for non smoking room, was put in a room that still smelled of cigarettes. Dirty tub.
Stayed 1 night in May 2025

2/10 Terrible

Leticia

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was nasty I had to spray down the place and clean bathroom the only thing was clean was the sheets everything thing else was nasty would I come back nope
Stayed 1 night in May 2025

4/10 Poor

Rachael

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs upgrades. My sister was hurt with one of the bed rod, she reported it to the front desk, no one come over to see what happened. Police was involved, the staff shows some nasty attitude. In fact I will never go such a rest house again.
Stayed 2 nights in May 2025

2/10 Terrible

Tammy

Terrible
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Gross, and not family friendly.

We booked a room for a family of 4. We opted for a room with a king bed and a pull out couch to accommodate all 4 of us. When we checked in, the room had 2 towels, (one of which was stained), and the pull out couch had no sheets or blankets provided. Plus the mattress of the couch was beyond disgusting (photo attached). When we asked for a new room, none were provided. When we asked for bedding, we got 1 pillow, a flat sheet, and a blanket,plus an extra towel. Now we had 3 towels for 4 of us, and 3 pillows. The room condition was pretty gross overall, to boot.
Stayed 1 night in May 2025

8/10 Good

Dannie

Liked: Staff & service
Late night club and attendees were very spooky.
Stayed 1 night in May 2025

2/10 Terrible

Shantraya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
horrible
Stayed 1 night in May 2025

4/10 Poor

Neil

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non smoking room smelled like smoke, almost threw up at smell. Phone didnt work couldnt reach front office even if called from my cell phone. Gave one tiny shampoo for four people and ignored request on first night for more. Not enough pillows. Party on first night right outside room in courtyard until after my kids bedtime, complaints ignored. I want at least half my money back, will never return there.
Stayed 2 nights in May 2025

8/10 Good

Jonathan

Stayed 3 nights in Apr 2025

10/10 Excellent

Ty'Kiarra

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Joshua

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like the way we were treated at the front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Doriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ernestine

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the time I was there, parties going on until late so much noise , it was hard to sleep until late at night. Motorcycle club, lots of noise. People partying in the outside area until late, drinking and smoking marijuana. My group and I like this hotel but unfortunately we may have to find somewhere quietier.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Martins West
Stayed 2 nights in Feb 2025

2/10 Terrible

Dralon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was not pleasant at all. I checked in late and there was a whole party going on. When i asked if that was a "club", i was told its the "hotel bar". None of the patrons were guests at the hotel so one could safely assume that this was the "weekend" spot. At 3am the music was still going and people were making alot of noise in the parking lot. But what really did ut for me, was the fact that the tv wasnt working and for 2 days ive been trying to get a "technician (as they call it)"to do their job and nothing. Definitely a NEVER again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Christopher, Odenton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
stinky carpet
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I wasn't impressed with the first persons customer service. She barely said anything. No greeting. Didn't seem friendly. She wasn't rude, just did nothing more than a robotic check in, put the key on the counter and then told me where the room was. Ive stayed in hundreds of hotels all over the country; all with different styles and customs. Because of this experience, the ones you notice are the ones that fall short, usually in customer service or attitude. This was the most noticeably poor service that I've experienced in years. Another issue was the door was not repaired when they said it was. Essentially it was unlocked and a security risk my entire stay. Overall, the room served its purpose. It was worth the money i paid, but nothing more than that. My only recommendation is that the personal customer agents try harder to look and sound more professional. I couldn't tell the staff from the hotel guests. Customer service is everything today and this could've been better.
Stayed 2 nights in Jan 2025

8/10 Good

Christopher, Odenton

very smoky environment
Stayed 1 night in Jan 2025

8/10 Good

Christopher, Odenton

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money

I saw a roach in the bathroom as soon as I walked in. There was a couple fighting outside the unit I was staying at and almost caused me to call law enforcement. Very sketchy place. Will not ever book there again
Stayed 1 night in Nov 2024