4/10 Poor
Sheila
Travelled with family
17 Nov 2025
My sink was clogged when I entered the room. However , someone came quickly to fix it. There was no soap at the sink, only a tiny lotion. Parking was $45 per night but had to keep looking for an attendant to park the car. I was told that I could self park for $25 per night at the deck around the corner. When I went there, the garage was locked. I ordered food from the restaurant on site. My order was incorrect and the chicken wings were overcooked. My husband said his sandwich was not good either. My room was ok but I hated the extra stuffed pillows. I had to sleep with no pillow for 3 nights. Most of the front desk individuals were nice but not very knowledgeable. I will never stay at Sonesta downtown again,
Sheila
Stayed 3 nights in Nov 2025



















