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Novotel Lampung

4.0 star property

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Photo gallery for Novotel Lampung

Exterior
Daily English breakfast for a fee
Cocktail bar
Buffet
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jalan Gatot Subroto 136, Bandar Lampung, Lampung, 35226
  • Place, Pahoman Stadium
    ‪9 min drive‬
  • Place, Lampung Provincial Museum
    ‪10 min drive‬
  • Place, Krakatau Monument
    ‪11 min drive‬
  • Airport, Bandar Lampung (TKG-Radin Inten II)
    ‪62 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Mountain View

Executive Room, 1 King Bed, Mountain View | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Mountain View

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Mountain View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Double sided view)

Superior Room, 1 King Bed (Double sided view) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Double sided view)

  • Ocean view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Mountain View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Mountain View

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Ocean View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Ocean View

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse, 1 Bedroom, Ocean View

Penthouse, 1 Bedroom, Ocean View | Premium bedding, minibar, in-room safe, desk

Penthouse, 1 Bedroom, Ocean View

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Novotel Lampung

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Change of towels is available on request
Novotel Lampung offers 220 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Lampung, you'll be close to Ash-Shifa Maternity Hospital. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy ocean views while dining at The Square
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from Ash-Shifa Maternity Hospital and a few minutes from Pahoman Stadium
  • Airport shuttle service available for a fee
Novotel Lampung offers its guests a fitness centre and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Lampung. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Bandar Lampung hotel.

For a fee, guests can enjoy a English breakfast daily from 6:00 AM to 10:30 AM.
The Square – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner.
Lounge Bar – On-site cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (IDR 10,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: IDR 215,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • The Square

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Vegetable garden

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Lampung

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 750000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 375000 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately IDR 215000 per person
  • Airport shuttle fee: IDR 259500 per vehicle (one-way)
  • Self-parking fee: IDR 10000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Lampung
Novotel Lampung Bandar Lampung
Novotel Lampung Hotel
Novotel Lampung Hotel Bandar Lampung
Hotel Novotel Lampung Bandar Lampung
Novotel Lampung Hotel
Novotel Lampung Bandar Lampung
Novotel Lampung Hotel Bandar Lampung

Novotel Lampung Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 56 reviews
Rating 8 - Good. 30 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

FIFIYANI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast meal , was bad, pastry hard like a rock,
Stayed 1 night in Aug 2024
Verified

6/10 Okay

hirotaka

エレベーター横の部屋だった為、音がうるさくて寝れなかった。
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Juni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and superb hotel

Great location with friendly and helpful staff and clean well presented rooms - will definitely stay here again next time I am in Lampung.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
semuanya back, ukuran kamar yg luas, suasana pagi yang oke juga Sarapan banyak pilihan dan rasapun oke. Saya rasa keluarga saya puas dan akan menginap disini lagi jika kembali berlibur ke bandar lampung bersama keluarga ataupun rekan..
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Good choice for families but maybe not city peeps!

The hotel is nice - very interesting architecture with great views of there surrounding urban agglomeration, but worn out for being such a new building (elevators, room interior). The spaces are large and well-designed but feel somewhat empty. The room is very nice however you could hear children screaming next door, below and above us. Also the lack of a/c in the hallways made the corridors and circulation spaces noticeably uncomfortable during the day. However, despite these relatively minor issues, the staff made a real effort to make us feel welcome and the breakfast was well presented and good. There is a well-appointed fitness centre, a huge pool, conference spaces, a wedding chapel? and a bar/lounge, with outside terrace. The latter zone doesn't work as well as it could - for example the singer in the bar was situated in the smoking area while the bar itself was separated from her by a glass wall - a strange concept.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Yohan

Experience Amazing

Fantastic experience, receptions greet me by my name when I walk passed them and the politeness and friendliness of every staff members were outstanding. We will be back again next time.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

chris

Liked: Cleanliness, property conditions & facilities

nice new hotel with bad management

nice and pleasant hotel with stunning view and facility, like the room cleanliness, the view and amenity, they have full ranges of spa facilities with nice hot and cool water pools. the hotel is a bit far and secluded , nice point for guest who is looking for good rest and privacy. the only drawback is the hotel management, for hotel that proud to be in service management, the hotel failed to do so, during my stay i was woken up by loud music on the Saturday morning , 6 AM plus, the music was so loud with mirror shaking bass and apparently was from hotel staff mass morning exercise , it was lasted for hours approximately, I called the front desk and specifically lodged complaint case about it , however it was not been taken seriously and I didn’t hear any further news from hotel management. I purposely chosen this hotel for good rest and this should be the sole purpose of the hotel itself, not bugged the guests with full blast music in the Saturday morning , how disappointed with that , and no one treated this complaint seriously
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족합니다.

만족합니다.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Ronally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family hotel for vacation in Lampung

Location is better for sea activities and for over all holiday. It is suggested for extended souvenir shop so we can bought any Lampung art and home made
Verified

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Extremely enjoyable stay. Design of hotel and room modern. View exhilarating. Service outstanding.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Panjang

Good one
Verified

10/10 Excellent

Pavels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Hotel crew is superpolite. Gym is ok. Pool is nice. Room is good. Food is good. Not much around.
Verified

10/10 Excellent

Pavels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great hotel. Nice gym and spa. Everything was really good. Minor thing was about noise from construction works, but it was few hours in late mornings per day, so not much bother. Will definitely stay again.
Verified

8/10 Good

Okta

Liked: Cleanliness, staff & service, property conditions & facilities

Lokasi hotel sudah bagus

Kenyaman masih kurang, karena suara diluar pintu kamar masih masuk kedalam, lengkapi dgn karpet agar kedap suara
Verified

8/10 Good

JAESOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Lampung 이용하고 나서

아주 좋았습니다. 하지만 택시를 제외한 대중 교통의 이용은 생각하지 않아야 할 것입니다.
Verified

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel i isolated location

Nice hotel in isolated location, takes 2 weeks to get security cleared from bankcard.
Verified

8/10 Good

Yosef

Liked: Cleanliness, property conditions & facilities, room comfort

Long wait for check-in, worth the view

I reserved 2 superior rooms for 2 nights in this hotel about a month before arrival. I requested ocean view and highest level for both, connecting and not far from elevator. After 45 minutes waits they gave me 1 room with mountain view on the 7th floor, that I gave to my parents, and 20 minutes later, an ocean view superior room on the 12th floor. Assuming it was one of the highest occupancy saturday, though reserved a month ahead, the reception would give you more attention if you insisted them or if you're westerners. I'm no pushy nor racist, but 1 hour waiting is a bit too long. The reception called my cell phone on the following day, a little insisting me to move the 7th level superior room to another one on level 8 with ocean view and proposed also to move all personal belongings to the new room. Kind a hard to refuse. When I arrived, the view was still stunning, but my parents had to walk all the way until the end of the level 8. They didn't reply when I asked to move to another room near the elevator. Fortunately my parents enjoyed the view as I am.
Verified

8/10 Good

indyraz

Liked: Cleanliness, property conditions & facilities, room comfort

Comfort room with ocean view

Nice and spacious room, comfort bed, good view for double view ocean and mountain view, great pools for the whole family. Unfortunately bad service at front officer.
Verified

8/10 Good

stephanus iwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price in hotels.com higher than actual price

I pay Rp770.000,-+21% tax and service=Rp931.700,- without breakfast. But when i arrived at the hotel (desember 17, 2014) in the front desk there is todays rate only Rp916.300,- include breakfast for 2 person. I fell very disappointed, i have to pay breakfast Rp250.000,- for 2 person, arround 25% from my room rate, it is means that i pay very expensive.
Verified

8/10 Good

Saiful

Liked: Cleanliness, property conditions & facilities, room comfort

Enperiences at Novotel Hotel, Lampung

The hotel facilities are superb. However, the rules for swimming pools are unclear. I was not allow to swim because I was not bring my swim shirt and was not allow to take off my shirt. But there were others who can swim by taking off their T-shirt. The rules and implementation need to be standardized to everybody
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Is this a hotel ?

Why is the bathrobe placed in the room when you have to exchange the bathrobe with a towel before going to the pool, we complained to the assistance manager on duty, he said it was the hotel regulation and there was nothing he can do, I was speechless and insulted, we cancelled our swimming trip and went back to our room. Do hotels have this kind of regulation, honestly, we never had such experience during our stay in any hotels all around the world. Could you even describe this hotel as a hotel ? you'll be the judge....
Verified

8/10 Good

JJJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The check in process is fast and the room is large. Fitness room is nice and well maintained.
Verified

10/10 Excellent

TZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Novotel Lampung

Nice room, great view from the restaurant and premier lounge, helpful staffs. Great for couples and families as well. Novotel Lampung must be the best hotel in Lampung so far.
Verified

8/10 Good

Higejun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

海の眺めは絶景のホテル

昔のこの町を知っているので、こんな素晴らしいホテルができているのが夢のようだった。町の灯りがきれいで海も遠くまで見渡せる。一晩の滞在だったが、もう少し滞在したい感じだった。
Verified

8/10 Good

Nam jeonghun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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