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The Capital Residence Suites

3.5 star property

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Photo gallery for The Capital Residence Suites

Family Suite, 2 Bedrooms | Private kitchen | Electric kettle
View from room
Front of property
Lobby sitting area
Standard Apartment | Living area | 32-inch LCD TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Simpang 2, Lot 21027, Kg Berangan, Bandar Seri Begawan, BS8211
  • Sultan Omar Ali Saifuddien Mosque
    ‪8 min walk‬
  • Kampong Ayer - Venice of East
    ‪2 min drive‬
  • Times Square Shopping Center
    ‪9 min drive‬
  • Bandar Seri Begawan (BWN-Brunei Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | View from room

Deluxe King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room dining

Family Suite, 2 Bedrooms

  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premier Deluxe Room

Premier Deluxe Room | 1 bedroom, individually furnished, iron/ironing board, free WiFi

Premier Deluxe Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen | 1 bedroom, individually furnished, iron/ironing board, free WiFi

Superior Queen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment

Standard Apartment | 1 bedroom, individually furnished, iron/ironing board, free WiFi

Standard Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | 1 bedroom, individually furnished, iron/ironing board, free WiFi

Superior Twin

  • Sleeps 2
  • 2 Single Beds

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About this property

The Capital Residence Suites

Hotel in Bandar Seri Begawan with free airport shuttle and 24-hour front desk
This smoke-free hotel features a restaurant, concierge services and dry cleaning. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
The Capital Residence Suites offers 44 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Bandar Seri Begawan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Capital Residence Suites. During your stay, you're just a quick walk from Royal Regalia Museum. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Royal Regalia Museum and Sultan Omar Ali Saifuddien Mosque
  • Free airport shuttle service
There's a restaurant on site. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, tour/ticket assistance, and concierge services are also featured at The Capital Residence Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Bandar Seri Begawan hotel is smoke free.

The Capital Residence Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BND 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BND 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: BND 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: BND 50 (subject to availability)
  • Rollaway bed fee: BND 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
The Capital Residence Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number JKP/LEU/PPPP/2017/5H

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at The Capital Residence Suites.

Property is also known as

Capital Residence
Capital Residence Suites
Capital Residence Suites Aparthotel Bandar Seri Begawan
Capital Residence Suites Bandar Seri Begawan
Capital Residence Suites Aparthotel
The Capital Residence Suites Hotel
The Capital Residence Suites Bandar Seri Begawan
The Capital Residence Suites Hotel Bandar Seri Begawan

The Capital Residence Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 301 out of 571 reviews
Rating 8 - Good. 206 out of 571 reviews
Rating 6 - Okay. 47 out of 571 reviews
Rating 4 - Poor. 9 out of 571 reviews
Rating 2 - Terrible. 8 out of 571 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mokhtar, STERLING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff.
Stayed 1 night in Feb 2025

8/10 Good

Lorrie

Liked: Staff & service, room comfort

The Staff and Location are the Best!

Someone from my adventure travel group recommended this property to stay, so truly there were no surprises as I was briefed in advance. The condition of the property was average. But where this place shines is the staff is wonderful and helpful. Also a huge benefit are the free transportation options for the airport and for local sightseeing and the walking distance to the waterfront is fantastic. I also enjoyed having the breakfast being included. I don't need a fancy hotel, just friendly, comfortable and safe. I would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mokhtar, STERLING

Liked: Cleanliness, amenities, property conditions & facilities
Very professional stuff very friendly. Special thanks to Ms. Fai, she was so patient with me 😀 she helped to coordinate my trip to Miri and inshallah back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Helpful staff, provided airport transfers, the property was very clean , easy and walkable distance to all places of interest, great for solo travellers
Stayed 2 nights in Oct 2024

10/10 Excellent

David, Clifton

Travelled with family
Liked: Amenities
Driving and airport arrival assistance by employees Boy and Sarafuddin was excellent.
Stayed 2 nights in Jan 2025

8/10 Good

STELLA

Liked: Cleanliness, staff & service, property conditions & facilities
It is not walkable, but the hotel supplies free shuttle service. The
Stayed 4 nights in Oct 2024

10/10 Excellent

sandra

Stayed 2 nights in Oct 2024

8/10 Good

Alan

Very friendly and courteous staff. Excellent air conditioning. Great location and shuttle bus service wonderful
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Seung Yun

Liked: Cleanliness, staff & service, property conditions & facilities
There are good staff and service.
Stayed 1 night in Sep 2024

6/10 Okay

Ketevan

Liked: Cleanliness, staff & service, amenities
The location was pretty good, close to the Omar ali Saifudin mosque and downtown in general. The airport pick up and drop off was a great addition and efficient. They even let us check out an hour later. The room cleanliness was all right, but there were some rusty parts in the bathroom and overall the place could use a bit of a touch up. The room had mosquitoes, so we had to spray it with repelent we asked from the front desk. The free water you could fill your bottle with was at the lobby, that was a nice touch. Breakfast was ok with several local options, the only thing I didn't like much was that nearly everything was spicy hot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Phivos Alexandros

Stayed 3 nights in Sep 2024

10/10 Excellent

Romeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel. Staff friendly and helpful. Shuttle service to mall and airport is great to have.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bing, Millbrae

Stayed 2 nights in Jul 2024

10/10 Excellent

ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Aniel, New York

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Free transfer from/to the airport was amazing, as well as the other free transfers to tourist attractions. The only low was that I am convinced that the bed sheets were not fresh.
Stayed 1 night in May 2024

8/10 Good

Eddie

Travelled with partner
Liked: Cleanliness, staff & service
Lacation
Stayed 2 nights in May 2024

8/10 Good

MARY JANE, RPV

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love having airport shuttle for free and even free scheduled transportation going to the city. The food is good. The only negative I can tell is there’s no electric outlet near the bed so it’s hard to charge the cell phone unless it’s far from you. The price per night for the room is very reasonable.
Stayed 4 nights in May 2024

8/10 Good

Heidi, Montoursville

Liked: Cleanliness, property conditions & facilities
The hotel was the only one in the downtown area that I found offered a free shuttle service to/from the airport (as well as being able to drop off/pick up at sights in the area). The location is behind a youth center so is quiet and just around the bend from one of the main thoroughfares. The rooms are spacious and the bathroom is nice with shower partitioned from the rest of the bathroom. The wifi is very slow and buffers a lot — but when in Brunei, do you really need to be connected all the time? Be happy! Overall, the staff were pleasant and accommodating. Would recommend travelers to stay here.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Tomomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at a convenient place.
Stayed 1 night in Jan 2024

10/10 Excellent

Myoung Jae

Stayed 1 night in Jan 2024

10/10 Excellent

Todd

Stayed 2 nights in Jan 2024

8/10 Good

grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Friendly staff, comfortable room, however very basic breakfast, Good location, close to restaurants and shops. Complimentary pick up and drop of from and to the airport. Very very friendly staff.
Stayed 2 nights in Jan 2024