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Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel

3.0 star property

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Photo gallery for Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel

Restaurant
Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Room service

Explore the area

View in a map
Jl. Cihampelas No.119 - 121, Bandung, West Java, 40131
  • Place, Jalan Cihampelas
    ‪1 min walk‬
  • Place, Cihampelas Walk
    ‪3 min walk‬
  • Place, Paris Van Java Mall
    ‪17 min walk‬
  • Airport, Bandung (BDO-Husein Sastranegara Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin

A hotel room with two beds, a large wall art piece, a small table, and a glass cabinet.

Deluxe Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Twin

A hotel room with two beds, a desk, a red chair, and a painting on the wall.

Suite Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double

A hotel room with a large bed, a green armchair, a wall-mounted TV, and a painting of a building.

Deluxe Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a large wall art piece, and a small table with a glass top.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Suite, 3 Single Beds

A hotel room with three beds, a large wall mural, a window with a blind, and a small table with a phone.

Standard Suite, 3 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Bathroom | Shower, free toiletries, slippers, bidet

Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Suite, 2 Single Beds

Standard Suite, 2 Single Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel

A restaurant, a sauna and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Bandung hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
With your stay at Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel, you're connected to a shopping centre and just a quick walk from Cihampelas Walk. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a meeting room, conference space and TV in a common area
  • On-site recreation includes a sauna
  • Steps from Jalan Cihampelas and 3 minutes on foot from Cihampelas Walk
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 1485 square feet (138 square metres) and includes conference space. The business-friendly Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel also features a sauna, express check-in, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this 3-star Bandung hotel.

Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • Dining table
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 1,485 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit
  • Tile flooring in room

More

  • 1 building
  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Bandung

Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 7 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No issues during check in but air cond in the room need to do some servicing as it was not cool at all. Room key card was unable to use and I had to wait about 15 mins for technician to come and replace a new card.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Lala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotels nice service . need more space for swimming pool
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location. Near shopping area.

Hotel Staff very Helpful. Only down side is the Breakfast not to the standard to this 4 star rated hotel really need to improve on the menu.
Verified

6/10 Okay

Jervenne

Disliked: Cleanliness

Room was not very clean.

We stayed 4 nights at this hotel, mainly because the location sounds great and there's a free airport shuttle. Tried to email them 2 weeks beforehand about the shuttle but no reply. When we reached the day before, we got a local to help us call and found out that they dont provide shuttle beyond 5pm. Nevermind, perhaps we can utilize the shuttle on our last day. However to our dismay, the staff told us their driver does not work on Sunday. Bummer. Wish they can state this airport shuttle timing on hotels.com description page more upright. We really look forward to have a nice hotel to stay, however, room needed more TLC. Bedsheet had some stains, and the sofa chair was badly stained. We realized that they only took 5minutes to make-up the room and no wonder they neglected the stains. There were also corners in the rooms that has big dark spots. Wifi is on and off depending on how many users are tapping in. Neighbourhoodwise - we were unfortunate that there were some construction going on at the road outside the lobby, which made us felt unsafe walking past the unbarricaded construction everytime. Pros: the female staff in the lobby was very friendly and welcoming to us. Even gave us some helpful tips here. Hotel is well-known amongst drivers so we never needed to provide the address.
Verified

6/10 Okay

Paul

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Cheap hotel for shoppping

My floor was being renovated, so was a lot of noise from 6am daily, wasnt told of this when checked in.. Breakfast was terrible, hot food was cold and what was meant to be cold like fruit platter was hot,. would stay again, but wont bother with breakfast
Verified

8/10 Good

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall its okay
Verified

2/10 Terrible

Richardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very disapointed

Dear Hotel Promenade, I was stay at your hotel on Saturday Oct 15th, 2016. Booking via Venere.com, Confirmation Number 133235869033. It was a long day for me and my wife as we arrived at your hotel about 10 PM. The only thing that I would did that night is to sleep. Suddenly, I was awake at 2 AM due to high temperature in my room, and totally dark. It was blackout in the middle of the night. I and most of hotel's guess came out and go to receptionist desk. No blackout outside of the hotel. The only dark side is at the all rooms of the hotel. We have to wait until 4 AM until the power fixed. These are my hard complaint: I buy your room to have sleep, that is the main purpose beyond other things. I can not sleep that night because of blackout from 1 AM to 4 AM, normally this is the peak time to sleep. I can not did my next day activity because less of sleep the night before. These are my demand: Please refund my reservation because I did not have the sleep as I need. Compensate of my lost agenda due to your mistake. You will have negative impact if you do not comply this demand, I will write on all of reviews online describing this bad experience.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and close to ITB

Close to ITB
Verified

6/10 Okay

siti nurasiah

Disliked: Cleanliness, staff & service

No value of money

it is a good hotel but they no maintain their standards. housekeeping was not good. no customer service.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We are able to leave our luggages at the hotel until at night only we check-in without charging any cents. The delux room is big and comfortable. Reasonable price with the room and facility that they have provided.
Verified

8/10 Good

Kim Hoo

Liked: Staff & service, room comfort

Value for money

Short two nights stay, the room was nice and cozy albeit a little bit small. Good location, but during my stay the other hotel occupants were a little noisy.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended lodging

Overall,it was a good place to stay. The room was clean and the hotel provided sufficient facilities that match the price that they offer. It was a pleasant stay
Verified

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort

Heart of shopping area in Cihampelas Bandung

location is good when you want to shop all day and night in cihampelas, because this hotel is just 2 minutes walk from Cihampelas Walk, however the traffic jam is terrible when it's weekends. Hotel room is small, but OK for two persons, Breakfast is standard Indonesian Food.
Verified

8/10 Good

Safarina

Liked: Staff & service, room comfort

Nothing Bad. Just Pleasing Enough to stay

I stay for 3 nights and got Deluxe room. The room was so big and comfortable. However, the amenities inside my room is not up to standard. My thoughts if it is Deluxe Room supposedly have more amenities than standard or superior room. Inside bath room, there is no toilet roll and they just gave us 1 dental kit, 1 sewing kit, 1 shower cap and 1 sanitary bag. Bottle of soap and shampoo are not available inside my room . There is no hair dryer and mini refrigerator too. But my purpose is to sleep not much time spend inside room so I think it is forgivable. The breakfast menu was Ok. Taste good.
Verified

6/10 Okay

Muhammad nur syahrifudin

Stayed 6 nights in Mar 2020
Verified

10/10 Excellent

Kilani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Adina Jaselina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Ela

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Wahono

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Madzuki

Stayed 2 nights in Jun 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Jefri

Liked: Cleanliness, property conditions & facilities