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Banff Aspen Lodge

3.0 star property

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Photo gallery for Banff Aspen Lodge

Outdoor spa tub
Free daily buffet breakfast
Exterior detail
Lobby
Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
401 Banff Ave, Banff, AB, T1L1A9
  • Banff National Park Information Centre
    ‪3 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min walk‬
  • Banff Centre for Arts and Creativity
    ‪10 min walk‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (1 Queen beds with bath)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Premium Room (1 Queen beds with bath)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King bed with Sofa bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Premium Room, 1 King bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room (2 Queen beds with bath)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Premium Room (2 Queen beds with bath)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(57 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room

Economy Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Economy Room

8.2 out of 10
Very good
(26 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (1 Queen bed with bath)

Superior Room (1 Queen bed with bath) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Room (1 Queen bed with bath)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Premium Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(32 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room (1 Queen and 2 Single Beds)

Premium Room (1 Queen and 2 Single Beds) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Premium Room (1 Queen and 2 Single Beds)

9.6 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Banff Aspen Lodge

Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
A steam room, a coffee shop/cafe and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Banff Aspen Lodge offers 88 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs on site.
The free breakfast at Banff Aspen Lodge gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at White Bark Cafe, a café that serves American cuisine
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and 2 hot tubs -
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Banff National Park Information Centre and 5 minutes on foot from Banff Lake Louise Tourism Bureau
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Aspen Lodge offers its guests 2 hot tubs and a steam room. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A library, a vending machine, and multilingual staff are also featured at Banff Aspen Lodge. Free self parking is available.

This 3-star Banff hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
White Bark Cafe – This café specialises in American cuisine and only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe

Restaurants on site

  • White Bark Cafe

Things to do

  • 2 hot tubs
  • Hot spring
  • Library
  • Ski storage
  • Steam room

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Spa

  • Hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 250 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Aspen Banff
Aspen Banff Lodge
Aspen Lodge Banff
Banff Aspen
Banff Aspen Lodge
Banff Aspen Hotel Banff
Banff Aspen Motel
Aspen Lodge
Banff Aspen Lodge Hotel
Banff Aspen Lodge Banff
Banff Aspen Lodge Hotel Banff

Banff Aspen Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 931 out of 1266 reviews
Rating 8 - Good. 232 out of 1266 reviews
Rating 6 - Okay. 64 out of 1266 reviews
Rating 4 - Poor. 22 out of 1266 reviews
Rating 2 - Terrible. 17 out of 1266 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and n Banff, central location and some well trained staff that take care of you
Stayed 1 night in Apr 2025

6/10 Okay

Patricia, Ottawa

Liked: Cleanliness, property conditions & facilities
Lots of young people crowding the lobby.
Stayed 1 night in May 2025

10/10 Excellent

Akon, Winnipeg

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We spent a day here and enjoyed our stay. Our hotel room was clean, appreciated the dog bowls and dog beds they provided for our puppy that we brought along. Like it's convenience and the underground car parking. Breakfast was fresh and liked the options. Will definitely recommend.
Stayed 1 night in May 2025

8/10 Good

Corbett

Stayed 1 night in May 2025

10/10 Excellent

Barry

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banff Aspen lodge has been nicely renovated and everything is clean and modern. The rooms are a great size. The staff are extremely friendly and accommodating. We also enjoyed the full breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Phakhruddin

Stayed 2 nights in May 2025

10/10 Excellent

Olukayode, Saskatoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to be.
Stayed 2 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with reasonable price for Banff
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a amazing experience to stay with you guys
Stayed 3 nights in May 2025

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slayed.
Stayed 1 night in May 2025

8/10 Good

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and in walking distance to all shops and restaurants. The only negative experience was when we opened the door to our room there was a slight sewer smell as you walk in because the sink is outside the bathroom. The slight smell did not carry into the room only near the entrance door where the sink was.
Stayed 2 nights in May 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

4/10 Poor

JOEL

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtyard hot tubs are amazing. Rooms are very nice and modern.
Stayed 1 night in May 2025

10/10 Excellent

Johanne, Québec

Travelled with group
Liked: Cleanliness, amenities
Très bien situé au centre-ville, le stationnement est inclus. L’hôtel est près de tous les restos, des gondoles et des thermes chaudes. Aussi un excellent et copieux déjeuner est compris dans le prix.
Stayed 1 night in May 2025

10/10 Excellent

Porcia

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in May 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was expected except the AC did not remain steady. You set the temp and it keeps running over cooling forcing you to turn it off. The AC worked but would not shut off.
Stayed 2 nights in May 2025

2/10 Terrible

Alena

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We stayed at Banff Aspen Lodge during our family trip to the Rockies in May 2025, but unfortunately, the hotel experience overshadowed the beauty of Banff. At checkout, we were wrongly accused of damaging the parking area, and $600 was immediately held on my credit card without proof or proper communication. We were not allowed to speak to a manager, and no one offered to inspect the damage with us. Our trailer was too small to cause such damage, and this was confirmed in videos recorded by both us and the staff. After several emails and calls, the amount was refunded — but not without serious stress, a disrupted trip, and a bank fee caused by the hold. I even had to visit my bank in person to fix the issue. There was no real apology or attempt to make up for the trouble. This situation affected our plans, our budget, and the emotional tone of the trip. For a family traveling with kids, this was a terrible experience. I do not recommend this hotel and would suggest booking with other properties in Banff that treat guests with more professionalism and care.
Stayed 1 night in Apr 2025

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Very clean, great staff. Free parking and very good breakfast included. Loved the spacious room that we had that was separated in the middle, so kids had their own space with 2 twin beds. Hot tub area is nice, located outside so you can enjoy fresh air while sitting in warm water. The balcony has a nice view as well. We will be back in this hotel for sure
Stayed 6 nights in May 2025

8/10 Good

Kyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the atmosphere & that it was a smaller hotel. Room was so clean & all the amenities.
Stayed 1 night in May 2025

10/10 Excellent

Mayank

Travelled with partner
Liked: Amenities
Me and my wife's first trip to Banff and we just loved staying at Aspen Lodge. Great location, delicious and satisfying breakfast buffet, and friendly staff.
Stayed 3 nights in May 2025

8/10 Good

Jie

Liked: Cleanliness, staff & service, amenities
Everything was great except for the parking situation. Banff is a small but very busy town in which parking can be difficult. I booked this hotel because it includes free parking. We arrived at around 9pm on a Saturday night and all the hotel parking spots were full; mind you it was May 3rd, 2025 - off season. I had to park on the street which is free from 8pm to 8am with a valid national park day pass. Just be aware that if you arrive late, there may not be on-site parking as you would expect. Other than that, everything else was great.
Stayed 1 night in May 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel in Banff. We stayed at two different ones and this one was our favourite!
Stayed 1 night in May 2025