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Banff Inn

3.0 star property

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Photo gallery for Banff Inn

Front of property
Reception
Reception
Junior Suite | Down duvets, desk, iron/ironing board, free WiFi
Junior Suite | Down duvets, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
501 Banff Ave, Banff, AB, T1L1A9
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

View all photos for Loft Suite

Loft Suite | Down duvets, desk, iron/ironing board, free WiFi

Loft Suite

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Down duvets, desk, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Loft Suite

  • Sleeps 6

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Down duvets, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(86 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down duvets, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down duvets, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Down duvets, desk, iron/ironing board, free WiFi

Family Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Deluxe King Room

  • Sleeps 2

Deluxe Room-2 Queen Beds

  • Sleeps 4

Standard Room, 2 Double Beds

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Deluxe Rooms

Down duvets, desk, iron/ironing board, free WiFi

Deluxe Rooms

  • Sleeps 4

View all photos for Family Suite

Down duvets, desk, iron/ironing board, free WiFi

Family Suite

  • Sleeps 6

Family Suite

  • Sleeps 6

Superior Queen Room

  • Sleeps 4

Premium Room

  • Sleeps 4

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About this property

Banff Inn

This smoke-free hotel features a restaurant, a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a hot tub, self parking and a 24-hour front desk.
Banff Inn offers 99 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. LED televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around Banff Inn gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy pizza while dining at Carlito's Pizzaria
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and multilingual staff
  • On-site recreation includes a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
Banff Inn offers its guests a hot tub and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and ski storage are also featured at Banff Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Carlito's Pizzaria – This restaurant specialises in pizza and only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 20.95 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carlito's Pizzaria

Things to do

  • Hot tub
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (June 01 – April 12): CAD 22.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 20.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Banff Inn
Inn Banff
Banff Inn Hotel
Banff Inn Banff
Banff Inn Hotel Banff

Banff Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 760 out of 1261 reviews
Rating 8 - Good. 321 out of 1261 reviews
Rating 6 - Okay. 112 out of 1261 reviews
Rating 4 - Poor. 40 out of 1261 reviews
Rating 2 - Terrible. 28 out of 1261 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Abigail

Liked: Property conditions & facilities
Disliked: Amenities
Was promised parking and didn’t receive it, was promised a cot only to find out the only have baby cots. It was disappointing and we felt neglected
Stayed 1 night in Jan 2026

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were lucky to be upgraded to a bigger room at no cost, however it was directly above the parkade door/entrance so not the quietest. Staff were friendly. Underground parking was nice but expensive.
Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Liked: Cleanliness, amenities
False advertisement on listing! Stated underground parking as available, found out extra costs included. Stated breakfast included. No breakfast available. Booked a room with a 6 person occupancy. Was charged extra for every person after the "alloted x2" requiring additional costs, per person per night, why bother booking a 6 person room then? Room was nice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rajagopal

Stayed 2 nights in Jan 2026

10/10 Excellent

Josh

Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded our room to a kind suite with no extra charge !!! Beautiful room, very clean & staff was super friendly !!
Stayed 1 night in Jan 2026

10/10 Excellent

Grace

Stayed 3 nights in Jan 2026

10/10 Excellent

Lorraine

Stayed 5 nights in Oct 2025

2/10 Terrible

Jemma-Leigh

Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

2/10 Terrible

Lakhwinder

Travelled with family
Ended up paying in us dollars when website was showing quote in Canadian dollars
Stayed 1 night in Jan 2026

6/10 Okay

patty

Stayed there Fri. andSaturday night. Friday night got little to no sleep as we were placed in a room right by the elevator door. And people were coming and going quite loudly in the hallways from about 11:30 on till about 4 AM. Saturday night we moved to a quieter room and that was much better.
Stayed 2 nights in Jan 2026

10/10 Excellent

Simrat

Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous, friendly staff. Room is small but very clean & comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Danielle

Stayed 2 nights in Jan 2026

6/10 Okay

Brett

Stayed 1 night in Jan 2026

10/10 Excellent

Maria Camila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great!
Stayed 2 nights in Jan 2026

8/10 Good

Alfred, Las Vegas

Stayed 4 nights in Jan 2026

8/10 Good

Jeff

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was Clean and beds were comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jan 2026

10/10 Excellent

Camille

Stayed 3 nights in Jan 2026

6/10 Okay

Denya

Travelled with partner
Overall the stay wasn’t bad it would have been nice if the room had been better taken care of when it came to the daily service and our initial arrival. When we first walked through the room we noticed the shower curtain had a black spot on it and some parts of the bed sheet had little small black spots. Maybe it’s makeup or some kind of stain but regardless we asked for new sheets and shower curtain but was told they would change it in the morning. The next day when we came back to the room after the daily tidying is done we noticed both the shower curtain and the bed sheets hadn’t been changed. The room itself was nice and big but the online photos had definitely miss lead into thinking the room different. The bathroom was shown as a shower with a glass door but it’s actually a tub shower with a curtain. Overall I would say the stay is not horrible but definitely not great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Solmaz

Stayed 1 night in Jan 2026

10/10 Excellent

Xheni

Liked: Cleanliness, amenities, property conditions & facilities
Great stay & wonderful staff
Stayed 1 night in Jan 2026