Banff Park Lodge

3.0 star property
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Room options

View all photos for Lodge Suite

Lodge Suite | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Lodge Suite

8.2 out of 10
Very good
(13 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Murphy Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Executive Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Day bed

Superior Room, 1 King Bed with Day bed | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Room, 1 King Bed with Day bed

9.4 out of 10
Exceptional
(36 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Corner Room, 1 King Bed

Superior Corner Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Corner Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parlor, King Bed, Preferred View

Parlor, King Bed, Preferred View | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Parlor, King Bed, Preferred View

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (No View)

Standard Room, 2 Queen Beds (No View) | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds (No View)

9.0 out of 10
Wonderful
(59 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Day bed (Accessible)

Superior Room, 1 King Bed with Day bed (Accessible) | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Room, 1 King Bed with Day bed (Accessible)

7.8 out of 10
Good
(10 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room

8.2 out of 10
Very good
(25 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(89 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Banff Park Lodge

Mountain ski retreat with 2 restaurants and indoor pool
Jump on the free ski shuttle for a day on the slopes before returning to Banff Park Lodge for a drink at the bar/lounge and comforts including an indoor pool and a steam room. Housekeeping is available on request.
Banff Park Lodge offers 211 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. 47-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around Banff Park Lodge gets high marks from our customers. During your stay, you're just a quick walk from Banff Lake Louise Tourism Bureau. Enjoy features like free WiFi in public areas and a free ski shuttle, plus 2 restaurants.
  • Free WiFi
  • Enjoy a meal at the family restaurant or drinks at the lobby lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, bicycles to rent and ski equipment rentals
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 6 minutes by car from Spray River West Trailhead and 6 minutes from Vermilion Lakes
  • Free ski shuttle service
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Crave Mountain Grill – On-site family restaurant.
La Terrazza Dining Room – On-site fine-dining restaurant. Open daily.
Terrace Lounge – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Secured, covered parking on site (CAD 14 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 27 to 32 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Crave Mountain Grill
  • La Terrazza Dining Room
  • Terrace Lounge

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Hot tub
  • Indoor pool
  • Shopping
  • Ski equipment rentals
  • Ski storage
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1979
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's Flexipass mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 32 for adults and CAD 5 to 30 for children
  • Covered self-parking fee: CAD 14.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Flexipass mobile app before check-in.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Banff Park
Banff Park Lodge
Banff Park Hotel
Banff Park Resort
Banff Park Lodge Resort And Conference Centre Hotel Banff
Banff Park Lodge Hotel
Banff Park Lodge Banff
Banff Park Lodge Hotel Banff

Banff Park Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1245 out of 1977 reviews
Rating 8 - Good. 461 out of 1977 reviews
Rating 6 - Okay. 162 out of 1977 reviews
Rating 4 - Poor. 60 out of 1977 reviews
Rating 2 - Terrible. 49 out of 1977 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Cleanliness

It has potential but someone has to care

The Banff Park Lodge's location is so convenient it's as if the staff is just coasting on it. It's not that service is bad just indifferent. Breakfast was open at 6:30am but there was no one on duty to seat or wait on you. Front desk paid no attention when I told them the shuttle driver would be by shortly to drop off my forgotten phone and asked them to call the room when it arrived. Fortunately, I happened to be in the lobby when he came in as the woman that had checked me in 20 minutes before just looked at him blankly when he tried to drop it off. And no, it was not busy. Linens were scratchy, A/C exceptionally noisy while never getting the temp low enough for the too heavy down blanket. Tried ear plugs. Never could get comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

lee

Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien situé,
Stayed 8 nights in Sep 2025

8/10 Good

Shawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff & location were excellent. For the price of the room I would have expected that it would have included some kind of breakfast buffet of some sort considering that the Super 8 at least offers it & is less expensive. The cable package in the room was also very basic which I would have expected to be better as well for the price of the room
Stayed 2 nights in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and happy to help, room was spacious, clean and had lots of amenities. Great view and the bath was amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

James, McLean

Stayed 3 nights in Sep 2025

6/10 Okay

Courtney

The price was high for the quality of hotel. The room has scuffs on the walls and dirt on the baseboards. The AC never cooled the room down.
Chipped paint
Broken bathroom hook
Dirty wall
Stayed 1 night in Sep 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated rooms. Very spacious. Pleasant staff. Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Stayed 3 nights in Sep 2025

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A nice place to stay but very expensive. The rates bounced around quite a bit. I thought i was paying less than $500 per night but it ended up being more than $700. one of the bedside lamps did not work due to a missing switch and the coffee service in the room was week.
Stayed 3 nights in Sep 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service
The basement & ground floor construction made this hotel inconvenient. They should at least give discounts or lower the price to cover the inconvenience
Stayed 2 nights in Sep 2025

6/10 Okay

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our 2 kids and the hotel exceeded our expectations. The room was newly updated and the pool area was very nice and really well kept. The hotel is undergoing some renovations but it did not impede our enjoyment. We would absolutely recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities
Perfect location…excellent all-around!
Stayed 2 nights in Sep 2025

10/10 Excellent

Judy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet room with view of mountains, delicious breakfast, great concierge staff, our favorite hotel during our entire 10 day stay in Canada. Could use more lighting around the desk/luggage area, otherwise perfect.
Stayed 2 nights in Sep 2025

8/10 Good

Sarah J

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nastashia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; central to Banff Town; gorgeous view of Bow River and surrounding mountains; convenient to Hwy access
Stayed 4 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated hotel. Clean and well taken care of. Ordered robes that were not in the room on our arrival, had to call front desk to have them delivered. Received a drink coupon for 2 in the lounge.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shannen, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities and services
Stayed 2 nights in Sep 2025

4/10 Poor

Craig

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Unfortunately, during our stay we experienced a number of amenities missing, such as finishes in the washrooms/bathrooms; No towel holders, no toilet paper holder, no shelves in the shower, no patio furniture on the beautiful patio, no complimentary water in the room on arrival, etc. These things seem small, but after carefully selecting a property at what works out to be almost $1,000CAD a night, we were quite disappointed. The property is wonderfully located so making quick trips back during a day of shopping or walking around to rest your feet is very easy. Understandably - the world is facing shortages in various supply chains, so we are sincerely hoping this property can manage to acquire the finishing hardware and other items required to provide a more comfortable stay. We would return, but would want to be sure the rooms were completely done prior to our visit. If so, this would be a fantastic spot!
Stayed 2 nights in Sep 2025

10/10 Excellent

LuizaMaria, San Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Dallas

Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Stayed 3 nights in Sep 2025

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice staff, great breakfast.
Stayed 4 nights in Sep 2025