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Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
Terrace/patio
Mountain view
Exterior
BBQ/picnic Area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
1029 Banff Ave, Banff, AB, T1L1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Off-Leash Dog Park
    ‪2 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 1 Bedroom (with Kitchen)

7.6 out of 10
Good
(92 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 2 Bedrooms (with Kitchen)

7.8 out of 10
Good
(45 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 4

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite (One Bedroom Wolf)

8.6 out of 10
Excellent
(47 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft (Suite)

Loft (Suite) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft (Suite)

8.0 out of 10
Very good
(9 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area | 43-inch LCD TV with cable channels, TV

Suite (Two Bedroom Wolf)

8.2 out of 10
Very good
(40 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Wolf Studio Apartment

Premium bedding, in-room safe, iron/ironing board, free WiFi

Wolf Studio Apartment

  • Sleeps 4

Superior Two Bedroom Suite

  • Sleeps 6

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(106 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedrooms Condominium

Premium bedding, in-room safe, iron/ironing board, free WiFi

Two Bedrooms Condominium

  • Sleeps 6

View all photos for One Bedroom Wolf Apartment

Premium bedding, in-room safe, iron/ironing board, free WiFi

One Bedroom Wolf Apartment

  • Sleeps 4

View all photos for Two Bedroom Wolf Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

Two Bedroom Wolf Condo

  • Sleeps 6

View all photos for One Bedroom Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

One Bedroom Condo

  • Sleeps 4

View all photos for Studio Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 3

View all photos for Loft Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft Condo

  • Sleeps 4

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About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and outdoor tennis courts are on-site.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 13 minutes by car from Banff National Park and 6 minutes from Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Alpha Bistro – This family restaurant serves breakfast, dinner and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1172 out of 2708 reviews
Rating 8 - Good. 764 out of 2708 reviews
Rating 6 - Okay. 430 out of 2708 reviews
Rating 4 - Poor. 213 out of 2708 reviews
Rating 2 - Terrible. 129 out of 2708 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rajendra Prasad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean family friendly great staff
Stayed 1 night in Oct 2025

4/10 Poor

Diana J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were too far from town Needs updating Smelled old n musty Good pizza.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! Close to the downtown and a good sized room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how comfortable and well appointed the room was, complete kitchen, extremely comfortable bed, beautifully decorated, private and quiet yet only minutes from town and the complimentary shuttle made evening on the town safe and easy!
Stayed 2 nights in Oct 2025

10/10 Excellent

lambert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Squeaky floors in our room and room above. Its good there is courtesy bus to town.
Stayed 2 nights in Oct 2025

4/10 Poor

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is just beat up. Holes in walls in bathroom, broken doors, heating/cooling system is a mess, bathrooms smell like urine. Low budget place you anticipate old furniture and no bells and whistles but not to have the rooms look like a frat house at the end of a school year.
Stayed 4 nights in Oct 2025

2/10 Terrible

Steven

Disliked: Amenities
Not kind
Stayed 1 night in Oct 2025

8/10 Good

Ashley

Stayed 1 night in Oct 2025

4/10 Poor

Wannee

Travelled with family
Disliked: Amenities
The room that we stayed, had power off every night at least 2 times. We were so frustrated. We can’t make coffee in the morning, because afraid of having power off . We can’t use hair dryer at the same time to boil hot water. We had to plug the hot water pot on the floor. So ridiculous. Never had experienced like this in any other hotels before, so bad.
Stayed 2 nights in Oct 2025

2/10 Terrible

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Afton

Travelled with partner
Liked: Cleanliness, staff & service
The pictures on the listing are from several years ago. The exterior of all of the buildings were run down, rotting wood, and in need of repair. The room was clean, but it was disappointing to see that the pictures in comparison to reality was quite different.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, accommodating staffs and the room were big and very clean
Stayed 1 night in Sep 2025

6/10 Okay

Celia

Liked: Cleanliness, staff & service
Clean room but small for a condo. Newer kitchen and bath which was nice. Bed was not comfortable and neither was sofa Liked the decor and full kitchen. Helpful staff. Resort would be fantastic if they updated bedding, furniture, pool and exercise room. Needs updating and maintenance.
Stayed 4 nights in Sep 2025

10/10 Excellent

Miyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, family-friendly, The staff were very friendly, and since the room we originally booked wasn’t ready yet, they upgraded us to a much nicer one instead.
Stayed 1 night in Oct 2025

10/10 Excellent

Makayla, Redwood Meadows

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great stay! Would come back
Stayed 1 night in Oct 2025

10/10 Excellent

Dhanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The place was spacious, convenient, and very close to downtown Banff as well as the freeway, which made getting around easy. It was definitely family-friendly — especially the kitchen, which had all the essentials our family needed and appreciated. Free parking was a nice bonus. Overall, a very nice and comfortable stay!
Stayed 5 nights in Sep 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The views around are amazing and it is set in a great location. Although we didn’t have a car the parking was convenient for those travelling by road. There is a free shuttle bus into town which we made the most of. Many of the tour companies will pick up from this resort, which was useful.
Stayed 4 nights in Sep 2025

6/10 Okay

Christine

Liked: Property conditions & facilities
The front desk had NO IDEA that we had requested pet friendly, even though we selected for it and was approved by Expedia
Stayed 1 night in Oct 2025

4/10 Poor

Perry

Stayed 1 night in Oct 2025

6/10 Okay

Lauren

Travelled with family and small children
Overall was a fine place to stay. Rooms were a little small so trying to set up a playpen in there was extremely difficult being that they leave you a little to no room to have it even right beside the bed. The property was a little worn and the pool area could have used a clean. Considering how expensive it was I expected a little better but overall it was fine for what we needed.
Stayed 1 night in Sep 2025

8/10 Good

Rupak, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, generous size. Good location close by to town centre.
Stayed 3 nights in Sep 2025

6/10 Okay

JASMINE, rocky mountain house

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was friendly and helped when they did not have my reservation. They gave me a number to call and i got it sorted out. The room i originally booked was not available so they put us in a bigger room. The room was okay. Bed was quite lumpy, could not get tv to work. But room was clean and the shampoo and conditioner was amazing. The hotel is a bit out but the shuttle service was good. The bar makes good drinks. For the price i expected more but it is banff.
Stayed 1 night in Sep 2025

4/10 Poor

Jenny

Stayed 1 night in Sep 2025

10/10 Excellent

crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quiet ! Clean rooms
Stayed 7 nights in Jul 2025