Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
BBQ/picnic Area
Front of property
 Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

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1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪6 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪7 min drive‬
  • Tunnel Mountain
    ‪10 min drive‬

Room options

Condo, 1 Bedroom (with Kitchen)

7.6 out of 10
Good
(80 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (One Bedroom Wolf)

8.6 out of 10
Excellent
(42 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (with Kitchen)

8.0 out of 10
Very good
(37 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite (Two Bedroom Wolf)

8.0 out of 10
Very good
(35 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(90 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Loft (Suite)

7.8 out of 10
Good
(7 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and outdoor tennis courts are on-site.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 5-minute drive from Banff National Park Information Centre and 13 minutes from Banff National Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Alpha Bistro – This family restaurant serves breakfast, dinner and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1009 out of 2391 reviews
Rating 8 - Good. 695 out of 2391 reviews
Rating 6 - Okay. 379 out of 2391 reviews
Rating 4 - Poor. 184 out of 2391 reviews
Rating 2 - Terrible. 124 out of 2391 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jean Guy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rocky Mountain Resort was a good hotel. It’s a collection of buildings with units across 6 buildings. The rooms were a bit of a weird layout, and the outside of the buildings could really use some TLC, but it was a really good clean and safe hotel. They offer some cool extras like a tennis court, pickle ball court, pool, outdoor hot tub, indoor hot tub, and a shuttle service into Banff. We didn’t use any of them on our stay just because our room was across the street from the main building, and the shuttle didn’t fit our schedule, but they are there if people are interested.
Stayed 3 nights in May 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a family. Many on site activities and easy transportation to Banff from resort
Stayed 3 nights in May 2025

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great place to stay
Stayed 1 night in May 2025

8/10 Good

Steven

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ilunah Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good experience with my stay at this place, so clean,staff are friendly & love the outdoor as well beautiful view . Got a good deal on my stay.well recommended.
Stayed 2 nights in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service
Need better Satellite system
Stayed 4 nights in May 2025

10/10 Excellent

TYLER

Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

randy

Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 2 nights in May 2025

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Quite location. Great views of mountain.
Stayed 3 nights in Apr 2025

10/10 Excellent

Millicent

Stayed 2 nights in May 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered wood fire place All the amenities of a kitchen Very relaxing wall pictures
Stayed 2 nights in May 2025

6/10 Okay

Sameera

Stayed 1 night in May 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Nice and quiet.
Stayed 2 nights in May 2025

10/10 Excellent

auttawee

Very cool place
Stayed 3 nights in May 2025

10/10 Excellent

Amal

Liked: Cleanliness
Good
Stayed 1 night in Apr 2025

8/10 Good

Martin, Ste Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, except for the fridge, there was half of a boba tea in it that was old, since the boba balls had mold growing on them. Other than that everything was good. The kids playground could definitely use an overhaul though.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

8/10 Good

carolyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the area, the way its set up with the pool, gym amd tennis/ pockle ball courts. We liked how quite our area was too. The rooms where clean but found that the floors havent been washed as i droped food on the kitchen floor and wiped it with papertowl, the paper towl was very dirty. Everythjng else was perfect and would go again and this was our secons time at the reaort.
Stayed 2 nights in May 2025

2/10 Terrible

Tanya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled awful. It smelled like stale cigarette smoke (even though it was a non smoking room), moth balls and rodents. The balcony had an ashtray overflowing with cigarettes and an empty cigarette package left behind. The bedding was filthy, pubic hairs on the sheets and brown stains. There was dirty socks and garbage in the other bedroom from prior visitors. There appeared to be brown debris (possible rodent excrement) behind the nightstands. The basboard heaters were falling off the walls and had sharp metal edges exposed. The dead bolt was also non functional. All of this was information, including photos, were provided to the front desk. Nothing but excuses were made. It was not worth the amount of money thay was spent on that room. I will never ever stay or recommend this facility to anyone. They should be ashamed.
Stayed 3 nights in May 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025