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Aparthotel

Basecamp Suites Banff

2.5 star property

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Outdoor spa tub
Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Exterior
Apartment, 2 Bedrooms | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪11 min walk‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedroom

Apartment, 3 Bedroom | Living area

Apartment, 3 Bedroom

  • 99 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 28 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 3-Bedroom Apartment

Superior 3-Bedroom Apartment | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Superior 3-Bedroom Apartment

  • 111 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

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About this property

Basecamp Suites Banff

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Along with self parking, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and a dishwasher. Housekeeping is available on request.
Basecamp Suites Banff offers 21 accommodations with coffee/tea makers and a hairdryer. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Basecamp Suites Banff. During your stay, you're just a quick walk from Banff Lake Louise Tourism Bureau. Features include free WiFi in public areas, plus 2 hot tubs and self-parking (surcharge). This budget aparthotel has 21 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area and a full-sized fridge
  • Free WiFi
  • Self-parking available for a fee
  • On-site recreation includes 2 hot tubs -
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 3-minute walk from Banff Lake Louise Tourism Bureau and 3 minutes on foot from Banff National Park Information Centre
Basecamp Suites Banff offers its guests 2 hot tubs. WiFi is free in public spaces. Basecamp Suites Banff also features express check-in and express check-out. Parking is available for a fee.

This Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (CAD 30 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Shopping centre
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Basecamp Suites Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 363 reviews
Rating 8 - Good. 64 out of 363 reviews
Rating 6 - Okay. 23 out of 363 reviews
Rating 4 - Poor. 7 out of 363 reviews
Rating 2 - Terrible. 8 out of 363 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ILdar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Jennica

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs!!!! And when we got ready for bed there was hairs all over the bedding! I messaged the manager and no response. Also there is a train right outside that the horn blows every three hours 11pm, 2am and then around 6am. The next morning my sister stepped in puke that was right down the street. Parking is 30 dollars a day. The hot tub is in a parking lot. The only good thing is location but do you really want to chance it if you get bugs lol!
Stayed 3 nights in May 2025

10/10 Excellent

Rogelio Jr, Edmonton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to everything.
Stayed 1 night in May 2025

8/10 Good

Brehon, Newark

Stayed 2 nights in May 2025

10/10 Excellent

Nandu, Kenton

Stayed 5 nights in May 2025

10/10 Excellent

Taury

Stayed 2 nights in May 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was an issue for us. The rate for a 24 hour period was ok, however there was no in and out privileges which made it overly expensive if you wanted to go out several times a day. Hotel needs to make arrangements with parkade owners for hotel guests to have in and out privileges. Also no handicap parking near hotel entrances from the parkade. The accommodations themselves were excellent.
Stayed 4 nights in May 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room clean and new. Full kitchen and comfortable bed. Noisy outside our window early both mornings. Parking is $30 a day or $8 per hour with no in/out privileges.
Stayed 2 nights in May 2025

10/10 Excellent

andrii

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Mixed experience at Basecamp

Positives: spacious interior and good location Negatives: no service at all; no help to answer questions or provide amenities during the stay. Everything is self service Do not expect any service. There is no cleaning during your stay, no periodic takeout of trash, no refill of towels. There is no front desk help. There is someone sitting at the front desk during work hours, but she will not assist you with luggage, or help you open the door, or answer any questions outside of what’s available in the website FAQ. There is no real amenities, not even one set of bottled waters to start, no refill of tea bags or coffee, which is very disappointing. The jacuzzi photos are misleading. It’s next to the rooftop parking lot. Also it wasn’t heated by the time we tried to use it at 7pm.
Stayed 2 nights in May 2025

8/10 Good

Jessie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the suite. Perfect for families.
Stayed 3 nights in May 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities
We enjoy our stay here. We highly recommemd this place. Hopefully there is a regular pool for the children to enjoy. Thank you so much!
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, room comfort

Relaxing

Friends first time in Banff
Stayed 1 night in Apr 2025

10/10 Excellent

Tanvir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay and overall it was great…
Stayed 2 nights in May 2025

10/10 Excellent

Hitech

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful same with the view of the mountains
Stayed 1 night in May 2025

10/10 Excellent

Kamalpreet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent service, cleanliness, maintenance and staff....loved our stay ❤️
Stayed 2 nights in May 2025

10/10 Excellent

Glenda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and the view from the rooms was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Luvimin Jr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the view, amenities, location and the overall layout. Perfect for a family’s quick getaway.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall great location! The hot tub was closed for cleaning all of Sunday so we didn’t get a chance to check it out, and the parking is not very convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Ramzi, saskatoon

Travelled with family
Liked: Amenities, property conditions & facilities
Location was great and it was spacious. Cleaniness especially bed sheets require more attention. Over priced.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and quiet, comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The staff was very helpful & informative especially Casey & Milly
Stayed 3 nights in Apr 2025

10/10 Excellent

Apple

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best location for everything. You can park once and walk everywhere on and around Banff Avenue. Then if you want to leave the strip, you can just take the local bus to take you to other points of interest. Highly recommend!
Stayed 2 nights in Apr 2025