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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Exterior
A multi-story building with a wooden facade, balconies with red flowers, and a sign reading "Charltons".
A room with a stone fireplace, leather chairs, a dining table, and a patterned carpet.
Indoor pool
A stone fireplace with a fire, a leather chair, a table with a mug, and a vase with decorative branches.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪14 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Loft

A bedroom with a wooden headboard, a flat-screen TV on a wooden dresser, a bed with white linens, and a window with curtains.

Loft

8.2 out of 10
Very good
(68 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Deluxe Two Queen Room With Mountain View

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite

A bedroom with a bed, bedside table, lamp, and a chair. There is a kitchen visible through an open doorway.

Suite

8.2 out of 10
Very good
(33 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a lamp, a coffee maker, and a window with curtains.

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a TV, a chair, and a view of the outdoors.

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

A neatly made bed with a white comforter and pillows, a wooden headboard, a small bedside table with a lamp, and a wall-mounted picture of a moose.

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a television, a dresser, and a mirror.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Charltons Banff

Along with an indoor pool, this smoke-free hotel has a hot tub and self parking. WiFi in public areas is free. Additionally, free use of bicycles, gas grills and a fireplace at reception are on-site.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charltons Banff. During your stay, you'll be within walking distance of Banff National Park Information Centre. Enjoy features like free WiFi in public areas, plus an indoor pool and 1 hot tub.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a car charging station and a terrace
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Centre for Arts and Creativity
  • Dogs welcome for a fee (restrictions apply)
Charltons Banff offers its guests an indoor pool, a hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. For a fee, parking is available.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site self parking

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 22.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11 PM.
Guests arriving after hours will need to go to the following location to check in: Banff Inn 501 Banff Ave, Banff, AB T1L 1A9
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1056 reviews
Rating 8 - Good. 310 out of 1056 reviews
Rating 6 - Okay. 140 out of 1056 reviews
Rating 4 - Poor. 68 out of 1056 reviews
Rating 2 - Terrible. 38 out of 1056 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

RONAN William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

sindujan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff were friendly
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Edith Cabrales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to walk to restaurants and shopping!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room, good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mountain view rooms, perfectly clean and staff was very nice and accommodating
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was very helpful. We really enjoyed pr stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was really great, Adrian and Gomes very kind guys and the room was very clean and comfortable.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy access to the ski shuttle bus and nice walk to all the amenities in Banff. easy parking and nice room.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Wen Tzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very helpful. The kitchen in our room was very convenient.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Funky accommodation. Friendly helpful staff.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a week long stay we booked the 2 bedroom with kitchenette. Was great to have the option to cook and have a fridge available. Staff were excellent and responded to every request. Only negative was that there was no laundry facilities.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay !
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ada at the front desk was so kind to me, she made checking in/out a breeze and she went above and beyond to make my stay feel welcome. I have stayed at a few hotels in Banff, but this is the best from customer service and cleanliness!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jolanta

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, the room was super nice and spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about this hotel
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Kassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel , very clean and staff were great! No breakfast and for the cost it should include at least a cold breakfast
Stayed 1 night in Apr 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, hot tub, and steam room were
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Noman

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and helpful staff.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The pool and hot tub were fantastic. Great location and easy to walk to restaurants. Clean room with a big tv!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was well laid out and spacious for a family
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Bret

Disliked: Cleanliness
Front desk lady was very pleasant and helpful.
Stayed 2 nights in Feb 2026