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Douglas Fir Resort and Chalets

3.0 star property

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Exterior
Loft in Lodge | In-room dining
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
  • Parking included

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Place, Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Douglas Fir Resort and Chalets's great location. During your stay, you're just a quick walk from Surprise Corner. You'll find features such as free WiFi in public areas, free self-parking and a free ski shuttle. Built in 1946, this comfortable condo has 130 condos over 4 floors. Free WiFi and a deep-soaking bath are available in each condo.
  • Each condo offers a kitchen, a fireplace and a balcony or patio
  • Free WiFi
  • Free self-parking
  • Splash around at the free water park with a waterslide
  • Amenities include a lift and a vending machine
  • On-site recreation includes a 24-hour gym and 2 hot tubs -
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Tunnel Mountain and a few minutes from Banff Centre for Arts and Creativity
  • Free ski shuttle service
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness centre. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1404 out of 3795 reviews
Rating 8 - Good. 1417 out of 3795 reviews
Rating 6 - Okay. 588 out of 3795 reviews
Rating 4 - Poor. 268 out of 3795 reviews
Rating 2 - Terrible. 118 out of 3795 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lily

Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities
Really enjoyed our stay at Douglas Fir! We were given a bus ticket for our stay which meant it was super easy to use the ROAM buses to get into and around Banff. Our room was dated but kitted out with everything we needed and the balcony was a nice bonus - we even saw a herd of elk passing by one evening!
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Underground parking and a nice outdoor hot tub
Stayed 3 nights in Jun 2025

10/10 Excellent

Noelene

Stayed 5 nights in Jun 2025

8/10 Good

Leesha

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Paul

Good suite
Stayed 3 nights in Jun 2025

6/10 Okay

June

Stayed 3 nights in Jun 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A great place to stay in Banff away from the crowds on Main St
Stayed 2 nights in Jun 2025

6/10 Okay

Priscilla

Travelled with family
We wanted to turn on the fan, but it was covered in dust as was the mini split. Very dirty. Very nice staff and his others have said quite in need of renovation. Would not stay again.
Stayed 1 night in Jun 2025

8/10 Good

Jenna

Liked: Cleanliness, property conditions & facilities
Great location, kids loved the jungle gym, and two water slides, lots of space in room and easy to get parking
Stayed 1 night in Jun 2025

4/10 Poor

Stephanie

Travelled with group
Disliked: Amenities, property conditions & facilities
Woman at check In was not nice, acted as though it was an inconvenience to her to check us in and help us. The girl next to her no helping us was nicer. We went back to the hotel next door to get more assistance and they were even more helpful about holding our bags even though we were no longer staying there anymore. Seems a little inconsistent. Definitely would recommend the other hotel to my friends.
Stayed 1 night in Jun 2025

10/10 Excellent

Rominna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

8/10 Good

Mita

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Tom

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not that great for the price. The property needs many updates/upgrades.
Stayed 2 nights in Jun 2025

6/10 Okay

Tom

Disliked: Cleanliness, amenities
Bathtub didn’t drain, one of the TVs didn’t work, several of the lights didn’t work, kitchen sink faucet handle not very stable. No extra blankets provided for beds.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Paula, Adairsville

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property does need some updating. However, the room was clean. The lady that checked us in was not super friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Dave

Travelled with family
Liked: Amenities, property conditions & facilities
Great location and the waterside and hot tub area was outstanding- dated accommodations and not super clean/ but clean enough
Stayed 2 nights in Jun 2025

8/10 Good

Maxime

Travelled with family
Liked: Cleanliness, room comfort

Good place overall

Overall, great place to stay. The resort is a bit old, but our loft was confortable and clean. When travalling with two kids, having 2 washrooms and and a little kitchen is very helpfull. Staff was very helpfull to.
Stayed 3 nights in Jun 2025

8/10 Good

Lam

Travelled with family and small children
Liked: Cleanliness, amenities
The property is ok but it is old and seriously needs some renovations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stacey

Stayed 7 nights in Jun 2025

8/10 Good

Jeramy

Worth a look

Great location next to Roam bus stop with beautiful views. Kitchenette was nice to have. Rooms very darted, but comfortable.
Stayed 4 nights in Jun 2025

8/10 Good

Mahbub

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Douglas Fir Resort was very good overall. The customer service during check-in was excellent. However, during check-out, although we were told everything was fine, we encountered a few concerns. When we asked for a receipt and the return of our deposit, we were informed that the refund would take up to 10 days. As for the receipt, we were told it would be provided through Expedia. While we understand the process, it would have been reassuring to receive a written confirmation of our check-out directly from the resort. Thanks.
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, room comfort

Very well loved location

We really enjoyed our stay here, and appreciated the ability to cook meals in the kitchen and enjoy the view. That said, the property is pretty worn down, so don’t expect anything fancy. For the price, which was decent, it was a good deal.
Stayed 6 nights in Jun 2025

10/10 Excellent

Aditya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025