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Aparthotel

Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Lobby sitting area
Fireplace
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hidden Ridge Resort

Aparthotel in Banff with 2 hot tubs and sauna
A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and a playground
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • 6 minutes by car from Banff Lake Louise Tourism Bureau and 9 minutes from Upper Hot Springs
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2453 out of 4832 reviews
Rating 8 - Good. 1493 out of 4832 reviews
Rating 6 - Okay. 564 out of 4832 reviews
Rating 4 - Poor. 219 out of 4832 reviews
Rating 2 - Terrible. 103 out of 4832 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Daryl

Carpet is old, furniture is old and uncomfortable
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful scenery, great parking. All around peaceful.
Stayed 5 nights in Oct 2025

8/10 Good

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hidden Ridge is a beautiful property and maintained well on the exterior. The interiors need an upgrade. The premium deluxe condo was terrific, but the deluxe condo we moved into later looked a bit worn. Nonetheless, with the small kitchens and dining areas, it was a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, room comfort
Quiet
Stayed 3 nights in Oct 2025

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Resort for 9 nights in Sept. We found the rooms to be clean, the staff to be outstanding and the overall trip to be everything that we expected. The location in Banff allowed us to visit everything that we wanted to see which was within driving distance from our location. The hot tubs and the sauna were something that we enjoyed every night. The parking was tight when full but additional parking is available in the underground parking facility. The town is walkable from this location and we enjoyed many meals in Banff. If in Banff again, I would pick this location again.
Stayed 9 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

4/10 Poor

Kate

Travelled with group
Liked: Amenities
Disliked: Cleanliness
Room was not cleaned well any of the days. Tissue was not replenished, toilet paper forgotten twice, floor not vacuumed on any day, soap in the washroom not refilled and chimney not cleaned. We had a big problem with ventilation after using the fire place once. The whole place filled with smoke and the smell stay for the duration of our stat although we kept the windows and balcony opened as much as we could. Also people used marijuana below or right next to us and we had the constant smell everywhere in our home. It was so bad that it the night we had to open windows because both the disgusting smell of people smoking in their rooms plus the fire smell really spoiled our time here. The staff never mentioned laundry room to us so we did not know there was one
Stayed 5 nights in Sep 2025

10/10 Excellent

Hyoung Kyun

Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always clean, beautiful scenery, the staff always goes over and above. A wonderful place to decompress and relax. Always a pleasure to visit.
Stayed 1 night in Sep 2025

10/10 Excellent

JONGWON

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Candace

Travelled with partner
Liked: Cleanliness
Jets on hot tob not working. People in room above us were very loud - 5am wakeup call, sounded like they were going to come through the floor. Parking was always an issue. They should have a limit of vehicles per room. I have stayed here multiple times and I think this will be my last time. On a side note: friendly staff and best hot tub views in Banff.
Stayed 2 nights in Sep 2025

8/10 Good

Robyn Michelle

Stayed 4 nights in Sep 2025

10/10 Excellent

valerie

Stayed 1 night in Sep 2025

8/10 Good

roslyn

Travelled with family
Liked: Cleanliness, room comfort
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Sumawadee

Travelled with group
Liked: Cleanliness, room comfort
The place is very nice, clean and super comfortable. Also, the hot spring is wonderful. Staffs are friendly. Next time, I will stay here again.
Stayed 1 night in Sep 2025

4/10 Poor

Julia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room had cockroaches. It was overall clean but a deeper issue is there.
Stayed 2 nights in Sep 2025

8/10 Good

Kelly

Travelled with group
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jinho

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Bonnie

Travelled with family
Liked: Cleanliness
The location was the best aspect. The cost was way more than the facility was worth. Pool and hot tube dated with the jets not working at the hot tube. One out of two clothes washer was broke, one out of two dryers broke. Obvious little recent investment in the property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Bryce

Stayed 1 night in Sep 2025

8/10 Good

Nicole

Liked: Property conditions & facilities
The area was beautiful. The resort itself was clean. The rooms are pretty outdated and things like the ceiling is stained, crumpling and falling apart, carpet unraveled and pulling up. You don’t spend much time there so it worked for us but, for someone wants something modern and spotless, probably not your place.
Stayed 5 nights in Sep 2025