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Aparthotel

Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Property grounds
Exterior detail
Exterior detail
Premier Condo, 2 Bedrooms (Loft) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry
  • Pet-friendly

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff Centre for Arts and Creativity
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Tunnel Mountain
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

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About this property

Hidden Ridge Resort

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Banff National Park Information Centre and 5 minutes from Banff Centre for Arts and Creativity
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2297 out of 4563 reviews
Rating 8 - Good. 1425 out of 4563 reviews
Rating 6 - Okay. 541 out of 4563 reviews
Rating 4 - Poor. 206 out of 4563 reviews
Rating 2 - Terrible. 94 out of 4563 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Elo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful location!
Stayed 3 nights in May 2025

10/10 Excellent

Onkardeep

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room were very clean. Easy check in/ check out.
Stayed 1 night in May 2025

10/10 Excellent

Kevin Marc

Liked: Cleanliness, property conditions & facilities
Hidden Ridge Resort is a beautiful, peaceful spot with stunning mountain views. The rooms are spacious and cozy with fireplaces and kitchens. It’s my third time staying here, always a great experience!
Stayed 1 night in May 2025

10/10 Excellent

Amber

Beautiful property, and the wood fireplace was really nice!
Stayed 2 nights in May 2025

6/10 Okay

Danielle

Stayed 2 nights in May 2025

10/10 Excellent

Racquel, Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Excellent property. Friendly staff.Walking distance from downtown and different hiking trails.Thanks for the free wine from Expedia and birthday 🎁 from the resort❣️
Stayed 2 nights in May 2025

10/10 Excellent

Polly

Stayed 2 nights in May 2025

8/10 Good

Claudine

Travelled with family
Liked: Amenities
Disliked: Cleanliness
It was great to have free transportation to downtown Banff by bus. The view is incredible. The cleanliness was not too great, there was soft drinks cans under the table next to the sofa. It's not renovated but we have all what we needed.
Stayed 5 nights in May 2025

10/10 Excellent

Yao

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities
Dated rooms. Bugs in light fixtures and the pool and sauna are a bit run down. Downstairs rooms very noisey if other guests are above. Very friendly and attentive staff. The location and views are wonderful. The wood burning fireplace and free wood are a perk not found often in Banff anymore. We will be back again 100%
Stayed 1 night in May 2025

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property with exceptional service! Will be back!
Stayed 1 night in May 2025

6/10 Okay

Yanwen

Disliked: Property conditions & facilities
Room was fine , 3 queen beds fits a family. However the room gets really noisy overnight, my parents can’t get the sleep whole night in the first day and laat
Stayed 4 nights in May 2025

10/10 Excellent

Jhunalourd

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jordo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The kids and my fiance and I had a wonderful time. Would recommend to anyone.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Mountain feel; very nice staff, free bus transportation to town and free bottle of wine!!!
Stayed 2 nights in May 2025

2/10 Terrible

Brandon

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The balcony railings were pretty much falling off so my kids couldnt go out there, some plugs were missing the cover plates, the fireplace chainmail was falling off and couldnt be put back up due to such bad over usage so it was very unsafe to have a fire. Toilet barely flushed. The whole place needs maintenance and staff werent very friendly. When i checked out the guy at the lobby counter didnt even ask how the stay was. Definitely wont be staying there again
Stayed 2 nights in May 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Apr 2025

8/10 Good

Gineth

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

andrew

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Great location with a beautiful view, rooms are getting pretty run down and really dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Devon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Jordan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
You can see the age of the property and overall usage but for what it is, it's good value. There are some cleanliness issues in some of the bedsheet undercovers (specifically in the downstairs game room pullout couch mattress) and lots watergrime in the shower but what can you expect for a property of this age. The hot tubs used salted water instead of chlorine and the sauna is great. It's a bit out of the ways from Banff. Bus takes about 10 minutes to get downtown from the hotel. Bus passes are provided free of charge. There is a coin laundry on site. Staff was amazing overall. Would book again for my large group.
Stayed 1 night in May 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 2 nights in May 2025

6/10 Okay

Shermagne

Travelled with family
Liked: Room comfort

Needs updating and better cleaning.

It's a great resort, but the pools are too small for the amount of people that are there. The rooms are nice and spacious, but it needs to be updated. The walls have nicks on them and the bathroom shower area's walls are slippery and have black mold on them. I love that there's a fireplace and free firewood in the resort. A great get-away, too bad we weren't able to enjoy the pool because of it being too packed.
Stayed 2 nights in May 2025

6/10 Okay

Rodie-Ann

Pretty resort and nice scenic view, but hottubs were always full and could be cleaner.
Stayed 3 nights in May 2025