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Aparthotel

Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Terrace/patio
Exterior
Lobby sitting area
Lobby sitting area
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hidden Ridge Resort

A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Banff National Park Information Centre and 6 minutes from Banff Lake Louise Tourism Bureau
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2496 out of 4897 reviews
Rating 8 - Good. 1507 out of 4897 reviews
Rating 6 - Okay. 567 out of 4897 reviews
Rating 4 - Poor. 223 out of 4897 reviews
Rating 2 - Terrible. 104 out of 4897 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tami

Liked: Cleanliness, property conditions & facilities
Love this place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hyeongju

Stayed 1 night in Nov 2025

10/10 Excellent

Payton

loved the sauna and hot pools
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry, Strathmore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at the front desk was very kind and welcoming when we were checking in. Overall, we had a great stay!
Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything is great except that we didn’t get enough sleep the entire stay because of the people above our unit. You can Hear the shower was turned on, their steps, the door squeaks, their conversation. We were at the basement /ground floor beside the pool - behind the sauna.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jace

Stayed 2 nights in Nov 2025

10/10 Excellent

Rose Ann

Liked: Cleanliness, property conditions & facilities
The place is really nice
Stayed 1 night in Nov 2025

10/10 Excellent

JENNIE-LEE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!! Will come again!!
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was all good
Stayed 1 night in Oct 2025

10/10 Excellent

KEE HEE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the resort, the staff were very friendly and helpful, the outdoor pools and sauna were lovely and relaxing. And it was great to sit in front of a wood burning fireplace and relax.
Stayed 2 nights in Nov 2025

10/10 Excellent

Narayan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Bryan

Liked: Cleanliness, amenities
130, the room was clean but very worn down. Beautiful location, amenities are good but also very worn down.
Stayed 2 nights in Nov 2025

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff, prompt, and the room was clean and ready :)
Stayed 1 night in Nov 2025

8/10 Good

Dawson

Stayed 1 night in Nov 2025

10/10 Excellent

Karla Selemia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stuff welcome us with a wine bottle and the place very nice a clean!
Just beautiful
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Snoopy says. Most beautiful place I’ve ever seen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chantal

Stayed 2 nights in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful palace
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachael

Stayed 2 nights in Nov 2025

10/10 Excellent

Leroy

Stayed 1 night in Nov 2025

10/10 Excellent

Yan Ning

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rome is clean, the staff are nice, and the hot tube is wonderful.
Stayed 1 night in Nov 2025

2/10 Terrible

Erin

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely not what we were expecting. It’s dated, dingy and dark. It stinks of smoke in all the rooms and most things were broken (handrail and stove) We literally checked out shortly after checking in. We found something else!
Stayed 2 nights in Nov 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I would definitely express the lack of neglect. I understand this is a highly frequented place year round, however, a simple bit of extra time when flipping rooms would go a long way. Along the baseboard heaters, I discovered garbage wrappers, an Advil tablet, and a pair of dirty used socks behind the couch from a previous person who stayed in the room before I had. I also had every intention on enjoying the hot tub area while following the rules of “no drinking, music or loud noise in the hot tub area.” It’s unfortunate that the rules didn’t apply to everyone. I wasn’t able to enjoy a late night dip seeing as a group of aboiut 7-8 people were doing Jell-O shots, occasionally drowning, blasting music and deciding who was going to drive to town for more drinks depending on who had the least amount of alcohol to drink. All on a Monday at 8 pm. Reluctant to ever stay here again, maybe take your friends and/or family to a better reputable “resort”.
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Great
Stayed 1 night in Nov 2025