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Rundlestone Lodge

3.0 star property
VIP Access

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Photo gallery for Rundlestone Lodge

Exterior
Lobby sitting area
Lobby sitting area
Indoor spa tub
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Pet-friendly

Explore the area

Map
537 Banff Avenue - Box 489, Banff, AB, T1L1A6
  • Banff National Park Information Centre
    ‪15 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪16 min walk‬
  • Banff Centre for Arts and Creativity
    ‪17 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Loft, 1 King Bed

Loft, 1 King Bed | 1 bedroom, in-room safe, desk, blackout curtains

Loft, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

8.8 out of 10
Excellent
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, Multiple Beds

Loft, Multiple Beds | 1 bedroom, in-room safe, desk, blackout curtains

Loft, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2332)
The price is CHF 321
for 1 room
includes taxes & fees
18 Jul - 19 Jul
Banff Rocky Mountain Resort

About this property

Rundlestone Lodge

Hotel with free parking, near Banff Centre for Arts and Creativity
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Rundlestone Lodge offers 96 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Rundlestone Lodge. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Rundlestone Lodge offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Rundlestone Lodge. Self parking is free.

This 3-star Banff hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Rundlestone
Rundlestone Banff
Rundlestone Lodge
Rundlestone Lodge Banff
Rundlestone Hotel Banff
Rundlestone Lodge Hotel
Rundlestone Lodge Banff
Rundlestone Lodge Hotel Banff

Rundlestone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 889 out of 1786 reviews
Rating 8 - Good. 573 out of 1786 reviews
Rating 6 - Okay. 207 out of 1786 reviews
Rating 4 - Poor. 71 out of 1786 reviews
Rating 2 - Terrible. 46 out of 1786 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Huzaifa

Liked: Staff & service, property conditions & facilities, room comfort
Rooms were good and comfortable. Rooms were abit dirty esp bathroom the tub and basin. Overall it was a good stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accomadations. The walk to the town centre is about 10 to 15 minutes.
Stayed 2 nights in Apr 2025

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ian

Liked: Staff & service, amenities, property conditions & facilities
They have a very nice pool and hot tub. The price per night was excellent. Would be nicer if there was a restaurant in the hotel instead of having to walk (1-2 blocks) to eat.
Stayed 2 nights in Mar 2025

4/10 Poor

Gursharan

Disliked: Cleanliness, staff & service, property conditions & facilities
AC was not working
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service
We enjoyed our stay at Rundlestone. Pool and hot tub were great and we could walk to dinner. Disappointing the restaurant in the hotel is no longer open. Rooms are a bit run down but fine!
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to downtown Banff. Hotel does need updating. Underground heated parking was great. Hot water never really gets hot.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
The jetted tub and fireplace in the room was very nice to have. Would have liked a microwave in the room and even a continental breakfast in the empty large meeting room would have been a nice touch.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lea Marjorie

Stayed 2 nights in Mar 2025

8/10 Good

Tracey

Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Lyanne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My granddaughter loved the pool and hottub.
Stayed 4 nights in Mar 2025

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No A/C. Multiple water leaks. Good service.

When booking hotel overall pictures looked good. When we got there we received a free room upgrade which was nice. Once in the room itself the quality of the stay was poor. Bathroom light whenever you turned it on flickered horribley like an old horror movie. When showering there was very little for a water barier and water got all over the floor outside the tub. Toilet was extremely low to the ground, felt like sitting on a childrens stool. Water damage and paint peeling in the bathroom ceiling as well. Drains in the tub and sink were very small to the point that water took forever to drain out. Tv very out dated compared to other hotels in the area, unable to stream from phone to tv. Tv guide did not match channels as there were 1 to 3 shows playing per channel. Going upstairs to the loft was good. Attempted to use jacuzzi tub, found that the spout to fill the tub leaked very badly that it leaked water all around the outside of the jacuzzi, had to use towels to makeshift a dam around the jacuzzi. Biggest concern with the entire room was that when we first got inside the room was 26 degrees celcius. Attempted to use air conditioning in the unit via thermostat. Could hear the fans turn on and could feel air flow but the air conditioning itself did not work at all. Had to sleep every night with balcony door wide open in 1C weather just to normalize the room at 16-18 degrees C.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Very clean. Comfy beds with lots of pillows!! Quiet and friendly helpful staff. Great deal for VIP. Will definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't complain. It's our go-to.

We've stayed here many times because the kids love the pool. Definitely dated but the rooms are big, the hot tub and pool are nice, the service is always wonderful, and it's right beside a playground. Highly recommended if you have young kids.
Stayed 3 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice pool was clean and hottub there wasa park for the kids the only thing we did have to go out for breakfast lunch dinner but all clise to the hotel with in walking distances also it was safe And you did get free bus tickets so that was plus great place
Stayed 2 nights in Mar 2025

10/10 Excellent

Jody, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, clean, and very quiet. Furnishings are a bit outdated but the price was reasonable so it was expected. The pool and hot tub are nice and there were always towels available. Hotel is easily walkable to downtown and the complimentary bus pass is great for colder days. Heated parking was easily accessible and we always found a spot. I appreciated the complimentary coffee in the lobby. Overall we enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jarnail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place for the money. Close to everything and a cute balcony on the street.
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like how there was no restaurant inside the lodge. Not having one can make some people book elsewhere
Stayed 3 nights in Mar 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

2nd time staying at The RundleStone. Good value for accommodations walkable to town. Enjoyed the hot tub and the fireplace in the lobby. Rooms are spacious,clean. They accommodated us on our request for the 3rd floor. The only draw back was our view from the window was to the pool area and not outside.
Stayed 4 nights in Mar 2025