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The Dorothy Motel

3.0 star property

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Photo gallery for The Dorothy Motel

Courtyard
Front of property
Courtyard
Superior Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Rooftop pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Marmont Cres, 250, Banff, AB, T1L 1B3
  • Place, Banff National Park Information Centre
    ‪16 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪18 min walk‬
  • Place, Tunnel Mountain
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Bed Room

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior King Bed Room

  • Sleeps 2

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(128 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Dorothy Motel

Hotel in Banff with free parking
Along with express check-out, this smoke-free hotel has a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
The Dorothy Motel offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Dorothy Motel's great location. During your stay, you're just a quick walk from Victoria Glacier. You'll find features such as free WiFi in public areas and free self-parking, plus outdoor pool access. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a terrace and a vending machine
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 10 minutes by car from Upper Hot Springs and 11 minutes from Banff Gondola
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Dorothy Motel offers its guests a terrace, a vending machine, and express check-out. WiFi is free in public spaces. Self parking is free. You'll have access to the outdoor pool at a partner property. A complete renovation of The Dorothy Motel was completed in October 2020.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Things to do

  • Bicycle repair station
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1974
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Canoe and Suites, #2000 - 600 Banff Ave]
Guests can access their accommodation through a private entrance
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hotel Canoe and Suites, #2000 - 600 Banff Ave
Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bumpers Inn LTD
Bumpers Inn LTD Banff
Bumpers LTD Banff
Bumpers Inn Banff
Bumpers Inn
Bumpers Banff
Bumpers Hotel Banff
Bumpers Motel Banff
Bumpers Inn
The Dorothy Motel Hotel
The Dorothy Motel Banff
The Dorothy Motel Hotel Banff

Reviews

The Dorothy Motel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 705 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

6/10 Okay

Kara

Liked: Staff & service
Disliked: Cleanliness
The service was perfect and the front desk staff is amazing. The loaning of bear spray for hiking helped tremendously and we had access to the pool. Our stay was for a few days. The last couple days we woke up with sore backs due to the bed. Biggest complaint was housekeeping never cleaned the floors so dirt ended up on the beds and elsewhere even when we took our shoes off at the door. Overall a positive experience, a short walk to downtown. Cleanliness could be improved.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sahba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ben John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely return.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dolores, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed here for 3 nights and for days...the check in was 4pm we came too early (just excited to see the beauty of banff😊)...front desk agent just put tag on our luggage and just came back around 4pm...front desk poeple were very nice...there is a free roam bus ticket we just used it going to Banff gondola & Minnewanka lake...this place is walkable to banff town..have co-op open 24hrs if you feel snacky at night...how i wish Sudden sally coffee shop opens a little bit earlier...
Stayed 3 nights in Aug 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Fabulous friendly staff, super clean room and awesome location!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Mykhaylo

Liked: Cleanliness, staff & service, property conditions & facilities
So cute
Stayed 2 nights in Aug 2025

6/10 Okay

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in app doesnt work. Bugs in room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Will definitely be back.
Stayed 3 nights in Aug 2025

8/10 Good

Zheng zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Aug 2025

4/10 Poor

Steven

Stayed 4 nights in Aug 2025

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Comfy Vibes

We didn’t have food options included with the hotel but there were tons of spots in the town of Banff. The bed and room was very cute and comfortable. Exactly what we needed for our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Holli

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy access, great location & well maintained motel. Absolutely would recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Amenities
Very nice hotel - the closeness to Hotel Canoe (for the hot pools and lobby/restaurant) was great, and the rooms were perfect for a family of 4 (kids under 10). The craft coffee to make pour-overs every morning was an awesome addition!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quaint!! And cute!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

alisha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Cute decor and love the courtyard area. Beautiful! At the end of the busy street so you’re close to downtown Banff area but just far enough that it’s quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Banff Downtown.
Stayed 4 nights in Jul 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel off the beaten path but with easy access to restaurants and town bus. Bonus to use Canoe Lodge facilities for pool and laundry.
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked our stay at the Dorothy! We will be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gloria, Randleman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel style property coming in Banff. Modern and clean with a comfortable bed and nice bathroom. Free bus downtown or a 15 minute walk to shops and restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Dorothy Motel - especially because it was away from the bustle of downtown and we could use the amenities of the Canoe and the Otter. We also had free fresh ground French Press coffee and bus passes. We stayed one night in a more expensive, less appealing hotel. I highly recommend the Dorothy!
Stayed 4 nights in Jul 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2025

10/10 Excellent

TRACEY, cambridge

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great accommodations! The only thud I’d change is the check in app and make it more user friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in the woods!

The Dorothy and Hotel Canoe are a no brainer when staying in Banff! Check-in was a breeze and Sarah was an angel making sure she covered all our needs and gave us tips and recommendations. Coffee service was a highlight, room was immaculate and everyone we interacted with at the Canoe was top notch. Rooms are exactly like they are pictured, parking is easy, courtyard was beautiful and never loud. We had zero complaints- although we could see how previous reviews of some corner rooms were less than ideal. We personally loved being a close walk to downtown Banff or the ability to use the bus pass(free). The team behind Hotel Canoe, The Dorothy and Sudden Sally really have everything covered and I wouldn’t hesitate to stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Youjia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025