Elk + Avenue Hotel

3.0 star property

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Photo gallery for Elk + Avenue Hotel

Front of property – evening/night
Lobby sitting area
Breakfast area
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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333 Banff Ave, Banff, AB, T1L1B1
  • Place, Banff National Park Information Centre
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪9 min walk‬

Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(143 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(133 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Loft Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Junior Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Standard Room, 1 King Bed (Pet Friendly)

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds Pet Friendly

9.0 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Loft

8.8 out of 10
Excellent
(74 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room

  • Sleeps 4

Similar properties

About this property

Elk + Avenue Hotel

Mountain hotel with a restaurant, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available on request.
Elk + Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 37-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elk + Avenue Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Banff Lake Louise Tourism Bureau and 14 minutes on foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Elk + Avenue Hotel offers its guests Access to hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at Elk + Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Farm & Fire – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Good Earth – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 10 per night)
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 10 per day
  • Nearby parking fee: CAD 10 per night
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 7:00 AM.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

Elk + Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1208 out of 1878 reviews
Rating 8 - Good. 425 out of 1878 reviews
Rating 6 - Okay. 173 out of 1878 reviews
Rating 4 - Poor. 44 out of 1878 reviews
Rating 2 - Terrible. 28 out of 1878 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff was great. Easy access to downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, amazing location for walking to shops, definitely seemed clean, thinking the carpets may have been shampooed as the room seemed a little humid with a fairly strong scent, beautiful lobby and lovely coffee shop accessibility
Stayed 2 nights in Nov 2025

10/10 Excellent

Milos

Liked: Cleanliness, property conditions & facilities
For a three star hotel this hotel exceeded everything from customer service cleanliness and location. Definitely will be back to this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Tricia

Stayed 7 nights in Oct 2025

10/10 Excellent

Jason Garry

Stayed 3 nights in Oct 2025

8/10 Good

Peggy

Travelled with group
Liked: Cleanliness, amenities
The room was clean, a little dated but was good. Staff were friendly and available
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Cassie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal. Our room was clean, spacious, and comfortable. The staff were so friendly and helpful, location is perfect (right next to the Main Street shopping) with a great restaurant and a great coffee shop attached. This will be the only place we stay from now on when we come to Banff - finally a hotel that’s worth the price you pay! This is the first stay in Banff where our hotel hasn’t been disappointing in any way. I honestly don’t have a single negative thing to say about our experience here, and we’re already planning our next visit! If I could give a higher rating I absolutely would!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was as expected, but customer service was above and beyond as always!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Liked: Amenities, property conditions & facilities
Mathew at front desk was fantastic from early check in, umbrella's and glasses to a news paper article he went searching for me. He was outstanding!!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Kevork

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with easy walking distance to Banff Avenue restaurants and shops. The best part is the outstanding staff. They are friendly, go above and beyond to provide outstanding service. Not the first time we have stayed here and it won’t be the last.
Stayed 1 night in Nov 2025

6/10 Okay

Nadia

The “regular” rooms have zero views. First room I had had a window with view on a roof and AC units. Second room had a view to a wall 4 ft away. The smell entering the room was musky. Hallway and room ceilings are low. Pipe sounds are loud and you can hear people in the hallway. Pictures online are very deceiving. The look and feel of the lobby is not what you will get in your room. Parking was great though.
Stayed 1 night in Oct 2025

6/10 Okay

Allyson

Room was small, bathroom was very small with the door open we could not get to the toilet. There was past guests black hair up the wall in the shower. pillows were very high. For the price and the advised new renovations, not as expected.
Stayed 1 night in Oct 2025

8/10 Good

Darren, Fort Mcmurray

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and great location, only thing we noticed is the hot water was not good in the shower more just luke warm but other then that was good for the price
Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Clean and bright. Food amenities in hotel. Staff friendly and helpful for recommending activities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Wasi

Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, staff was friendly, location was amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sukhleen

Liked: Cleanliness, amenities, property conditions & facilities
The location and everything near by
Stayed 2 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the location. The lobby is very modern, and the rooms are a little dated, but it was spacious and comfortable. Limited parking for oversized vehicles so if you have a truck then call ahead. Would definitely stay here again.
Stayed 2 nights in Oct 2025