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The Fox Hotel and Suites

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Interior entrance
Hotel Room - 2 Doubles | 1 bedroom, premium bedding, in-room safe, blackout curtains
Interior entrance
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Suite, 1 Bedroom (1 King)

9.2 out of 10
Wonderful
(62 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, blackout curtains

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Premium Loft (Suite)

9.2 out of 10
Wonderful
(25 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | 1 bedroom, premium bedding, in-room safe, blackout curtains

Hotel Room - 2 Doubles

8.2 out of 10
Very good
(64 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Room, 1 King Bed, Balcony, View

9.0 out of 10
Wonderful
(23 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(55 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room

8.8 out of 10
Excellent
(95 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Fox Hotel and Suites

Hotel with free parking, near Banff Centre for Arts and Creativity
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, Access to hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Fox Hotel and Suites has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1300 out of 2327 reviews
Rating 8 - Good. 574 out of 2327 reviews
Rating 6 - Okay. 274 out of 2327 reviews
Rating 4 - Poor. 113 out of 2327 reviews
Rating 2 - Terrible. 66 out of 2327 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Fox Hotel in Banff was nothing short of amazing. The location is ideal—just a short walk from downtown, yet still peaceful and surrounded by the stunning mountain scenery that Banff is known for. One of the highlights was definitely the hot tub experience. It’s designed like a cave, creating a super unique and relaxing atmosphere—perfect after a day of hiking or exploring the town. The room was very clean and comfortable, with everything we needed for a cozy stay. The overall vibe of the hotel was warm and welcoming, and the staff were great too. Highly recommend for anyone visiting Banff—whether it’s your first time or your tenth. We’ll definitely be back!
Stayed 1 night in Feb 2025

8/10 Good

Val

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First stay here in twenty years, and nothing has changed. That’s not a good thing. Cracked floor tiles that obviously haven’t been repaired in a very long time. Dirty in the common areas and garbage around the place. Was really unimpressed by the state of the place. Elevator also took forever and there’s only one. Parking is super tight, but free underground is much appreciated. Room was okay, it’s got what you need, but it’s tired. This place badly needs a renovation. Furniture is scuffed. Bed creeks like crazy and sound travels through the rooms. It’s dated and it’s obvious. Maybe it’s the next Banff hotel to get a refresh? It needs it. Hot tub area is cool, gym barely qualifies as a gym. Staff were friendly. Overall, if you’re looking for a cheap option in the off season, there’s probably better. I would never recommend this place if you’re looking in the high season, for several hundred a night….. it’s a hard pass. Such a shame.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views
Stayed 2 nights in Feb 2025

8/10 Good

Rodelyn

Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hot pool area thats open to the elements and gives a great overall experience for a family or couple looking for the outdoors/indoor experience.
Stayed 2 nights in Mar 2025

8/10 Good

Natasha

Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was a great place for a quick stay. We enjoyed the heated pool. The rooms are a little outdated. But didn’t mind it too much. Very convenient walk into the Banff core area. Great stay
Stayed 2 nights in Mar 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The bed we had in 408 was one of the worst beds I’ve ever slept on if u moved it creeked and cracked was horrible
Stayed 2 nights in Mar 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Fox Hotel and Suites! The location is perfect, it’s walkable to downtown, but still nice and quiet. The staff was very friendly and the hot pool was a nice touch! I would absolutely stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hillary Yessenia Gonzalez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fox hotel is a great place for couples, familles or even groups of friends to come and stay for a vacation. You can enjoy the spa and sauna and the stores are really close to the hotel. There is a variety of restaurants to try as well with every type of food you like . The hotel staff was nice and helpful with questions you may have .
Stayed 3 nights in Mar 2025

6/10 Okay

Javier

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
WiFi isn’t the best
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay at the king suite was perfect and the heated pool was one of the best parts as well
Stayed 3 nights in Mar 2025

8/10 Good

Jieqiong, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Walking distance to good restaurants and shopping places. Hôtel provides local transit tickets which is super convenient to go around the town. Underground parking is a plus as well.
Stayed 2 nights in Mar 2025

8/10 Good

J-ney

Liked: Amenities, property conditions & facilities
I like the hot spa/sauna underneath, it's soo relaxing.
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Stayed 2 nights in Mar 2025

10/10 Excellent

Lynn, Battersea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lodge style, stocked efficiency kitchen, living room separate from bedroom a floor below so quiet for sleeping. Good room service. Free coffee Unique large indoor hot tub. Also sauna and small fitness room. Chili's restaurant in the hotel. Good food, decor lodge like, vibrant atmosphere. Roam bus and ski redirt buses pickup at the hotel.
Stayed 6 nights in Mar 2025

8/10 Good

roslyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Radu Lorin

Travelled with family and small children
Liked: Cleanliness, staff & service
It is an old building but it definitely has its charm. Room was small for a double bed but was still functional. Thin walls so you can hear noises specially it's wood. The room access is from outdoors, and this was a downside as we used the hot pool and to come into the room thru -20 it's not convenient as there is also not a clear path and have to guess which way to go. It is not as bad as it sounds but you have to be aware of it. The bigger downside for us was the key cards not working and trying multiple times both cards to enter the room. After a few minutes we managed to get inside. This problem persisted even after we swapped them at the reception. I really hope that it is a local issue and it is due low battery of the lock. We stayed for one night and overall was a good stay and the we enjoyed the great cave style hot pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Mellany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was not big but it offers a number of cubicles to put your stuff. very close to the town so you can walk and enjoy the place. it also offer free roam bus pass to give you that option to hop in when you feel like it. i love the underground cave hot pool!
Stayed 2 nights in Mar 2025