See all properties

Rimrock Resort Hotel Banff by Accor

4.0 star property

Choose dates to view prices

Photo gallery for Rimrock Resort Hotel Banff by Accor

Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Indoor pool
Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View in a map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Place, Upper Hot Springs
    ‪3 min walk‬
  • Place, Banff Gondola
    ‪3 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪7 min drive‬

Room options

View all photos for Classic Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Queen bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Suite, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Rooftop pool

Otter Hotel

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 879 reviews
The price is CHF 177
includes taxes & fees
13 Oct - 14 Oct
Otter Hotel

About this property

Rimrock Resort Hotel Banff by Accor

Eco-certified resort with 2 restaurants and free local area shuttle
2 restaurants, an indoor pool and 2 bars/lounges are available at this resort. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a sauna and a coffee shop/cafe are on-site.
Rimrock Resort Hotel Banff by Accor offers 333 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The great public transport around Rimrock Resort Hotel Banff by Accor gets high marks from our customers. During your stay, you're just a quick walk from Upper Hot Springs. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and racquetball/squash
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Upper Hot Springs and 4 minutes on foot from Banff Gondola
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Rimrock Resort Hotel Banff by Accor, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 13 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Rimrock Resort Hotel Banff by Accor. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rimrock Resort Hotel Banff by Accor has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Secured, covered parking on site (CAD 33.60 per night)
  • Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 45 for adults and CAD 8 to 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 27 2025 to June 1 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • Pets: CAD 66.71 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 45 for adults and CAD 8 to 45 for children
  • Covered self-parking fee: CAD 33.60 per night (in/out privileges)
  • Valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 66.71 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 861 out of 1183 reviews
Rating 8 - Good. 184 out of 1183 reviews
Rating 6 - Okay. 80 out of 1183 reviews
Rating 4 - Poor. 41 out of 1183 reviews
Rating 2 - Terrible. 17 out of 1183 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 3 nights in Jun 2025

8/10 Good

Naum

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

Heidi, Phoenix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, awesome views from our room. Great service. Friendly staff. Loved the live music in the lounge each night. Great to have shuttle and bus service from front of resort. However, the rooms are spacious but very dated. Furniture is worn. Carpets are old. Needs a refresh into modern times! Overall good place to stay.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The hotel is well located and has a great pool and gym but the rooms need updating and the dust with the carpets is difficult to breathe with. The staff is nice and service is adequate. The construction outside was not announced when we checked in.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
BEUTIFUL SCENERY WITH THE MOUNTAIN VIEW
Stayed 2 nights in Jun 2025

10/10 Excellent

Liberty, Coronado

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, loved our stay here!
Stayed 4 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Stayed 2 nights in Jun 2025

6/10 Okay

LARRY

the staff was excellent I did not like paying for parking
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhonda

Stayed 4 nights in Jun 2025

10/10 Excellent

Delmar, Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, scenery, quiet, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Dimple

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and perfect location. Hotel staff was friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Anju Visen

Stayed 1 night in Jun 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a VERY unique property and even more so given the location to downtown Banff. The amenities are numerous and the staff are very knowledgeable and helpful with any needs you may have. Parking is very expensive on site, however, so take that into account during your stay and for your budget. If possible, select a room on the back side of the hotel to get a view of the mountains!
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph Colton

Travelled with family
Liked: Cleanliness, amenities
The most beautiful view from a hotel I've ever seen. The staff was very friendly and helpful. Would like to see more modern bathrooms.
Stayed 6 nights in Jun 2025

10/10 Excellent

BASSAM FAHAD S

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Rimrock is a beautiful hotel perched on the mountain, offering spectacular views and a warm, cozy breakfast experience. While it’s a bit pricey, the setting and service make it well worth it. The only downside is the relatively small lobby and limited outdoor lounging areas—but overall, a memorable stay in a stunning location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Martin

Stayed 2 nights in Jun 2025

10/10 Excellent

Farzana

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The view from the hotel is just beautiful. The room service was disappointing. Our rooms were only partially cleaned during our 4-day stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Cheuk Vincent Man

Liked: Staff & service
We are quite disappointed that we got a room in t
Stayed 2 nights in Jun 2025

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, amenities
Our room faced scaffolding and you could hear elevators all night. I called front desk they said they had no other rooms. They should not have sold that room for $1000 that condition. Outside the room is a large tub full of towels and you smell vinegar.
Stayed 1 night in Jun 2025

10/10 Excellent

Shiloh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Rimrock in Banff was the perfect end to our family vacation! We booked last minute, as we needed a break from our RV trip. From the moment we pulled up, staff was fantastic. They helped us park our oversized vehicle; offload luggage; and gave phenomenal tips on what we should explore. I was also incredibly impressed that each staff member we interacted with, was animated and happy to talk to/interact with our toddler! Carmack, Ulrich and Lockie (I’m sure I’ve spelt all those wrong) were who we interacted with the most, and we were just so impressed by their friendliness and professionalism. Some reviews mention outdated furniture; and while yes there is wear and tear, to me it looks like the kind you’d see from repetitive disinfectaning/cleanings of the leather furniture—something I’d prefer 100x over fabric chairs when you’re unsure of the last time they were cleaned. Overall a 10/10 stay, and we will definitely be back!
Stayed 2 nights in Jun 2025