With direct access to the slopes, Platinum Hotel & Casino, Bansko makes guests feel at home with amenities such as a full-service spa and an indoor pool.
Platinum Hotel & Casino, Bansko offers 145 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
During your stay at Platinum Hotel & Casino, Bansko, you're just a quick walk from Bansko Ski Resort. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
Free buffet breakfast served daily
Free Wi-Fi in some public areas
Free self-parking
Enjoy international cuisine at A la Carte, one of the property's 3 restaurants and 2 bars/lounges
Take a swim in the indoor pool
Treat yourself to manicures and pedicures, facials or body treatments at the spa
Services include babysitting, a children's club and dry cleaning/laundry
On-site recreation includes a gym, a steam room and a sauna
Within a 10-minute walk of Bansko Ski Resort and Vihren
Free ski, local-area and casino shuttle service
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Platinum Hotel & Casino, Bansko helps provide the perfect ski holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the on-site casino.
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a sauna and a fitness centre. Self parking is free.
Smoking is allowed in designated areas at this 4-star Bansko hotel.
Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
A la Carte – This restaurant specialises in international cuisine.
Main Buffet Restaurant – This restaurant specialises in international cuisine. Open daily.
Kosher restaurant – This restaurant specialises in kosher dishes. Open daily.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free area shuttle
Free casino shuttle
Free ski shuttle
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7 AM to 10 AM
2 bars/lounges
3 restaurants
A coffee shop/cafe
Snack bar/deli
Restaurants on site
A la Carte
Kosher restaurant
Main Buffet Restaurant
Things to do
15 gaming tables
70 slot machines
Air hockey
Arcade/game room
Billiards/pool table
Casino (6,458 square foot of space)
Children's club
Full-service spa
Games
Gym
Indoor pool
Playground
Sauna
Ski equipment rentals
Ski storage
Ski-in/ski-out access
Snow sports gear
Steam room
Table tennis
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Free area shuttle
In-room cot
Indoor pool
Laundry facilities
Living room
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
In a national park
In the mountains
Pool loungers
Terrace
Full-service spa
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
5 floors
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Entertainment
42-inch LED TV with cable channels
Food and drink
24-hour room service
Champagne service
Electric kettle
Minibar
Tea bags/instant coffee
More
Desk
Heating
Iron/ironing board on request
Living room
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
New Year's Eve (31 December) Gala Dinner per adult: EUR 80
New Year's Eve (31 December) Gala Dinner per child: EUR 40 (from 2 to 11 years old)
A tax is imposed by the city: EUR 1.02 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: EUR 90 per vehicle (one-way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Platinum Hotel & Casino, Bansko offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.