The house and layout is amazing for big families with kids. Lots for the kids to do and stay entertained! The details really need work, however. Very few towels, no cleaning products available, random kitchen tools, barely enough paper products for the time spent at the home. Also, the temperature is locked at 72 degrees which for the amount of money you’re spending seems overbearing. We noticed we left behind a small toiletry bag and when we reached out to the owner, they had said it would be 45 plus the cost of shipping to get it back. The customer service was not handled properly at all.