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Hotel Metropol Basel

4.0 star property

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Photo gallery for Hotel Metropol Basel

Reception
Creator video
Exterior detail
Business centre
Double Room (First) | Memory-foam beds, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Elisabethenanlage 5, Basel, 4002
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Place, Marktplatz
    ‪15 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Double Room (First)

Double Room (First) | Memory-foam beds, in-room safe, desk, laptop workspace

Double Room (First)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Style)

Double Room (Style) | Memory-foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

8.8 out of 10
Excellent
(43 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room | Memory-foam beds, in-room safe, desk, laptop workspace

Superior Single Room

9.8 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Memory-foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

Memory-foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Style Double Room

Memory-foam beds, in-room safe, desk, laptop workspace

Style Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Double Room

Memory-foam beds, in-room safe, desk, laptop workspace

Economy Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Metropol Basel

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and concierge services.
Hotel Metropol Basel offers 46 accommodations with a safe and free newspapers. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropol Basel. During your stay, you're just a quick walk from Via Gottardo. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Within a 15-minute walk of Basel Zoo and Basler Muenster
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Metropol Basel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Hotel Metropol Basel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle on request
  • Parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 per person
  • Self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality

Metropol Swiss Quality

Metropol Swiss Quality Basel

Metropol Swiss Quality Hotel

Metropol Swiss Quality Hotel Basel

Hotel Metropol Basel

Metropol Basel

Swiss q Metropol Basel

Hotel Metropol Basel Hotel

Hotel Metropol Basel Basel

Hotel Metropol Basel Hotel Basel

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 708 reviews
Rating 8 - Good. 283 out of 708 reviews
Rating 6 - Okay. 60 out of 708 reviews
Rating 4 - Poor. 25 out of 708 reviews
Rating 2 - Terrible. 9 out of 708 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, helpful staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Staff nice. Good location. Good bed. Good bathroom. Plug next to bed. Decent tv choices.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for Basel SBB station and bus to the airport
Stayed 1 night in Jan 2026
Verified

8/10 Good

Zhongwei

clean room and stair, nice staff,good location
Stayed 1 night in Sep 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff courteous.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities
Great staff and good room. Would sttay there again. Very near train station.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff at reception.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service
Fabulous location, lovely staff, big room, great shower, free travel card provided by hotel, bus to airport 2 min walk around the corner just. Trams 2 min walk around corner also. Massive supermarket below station and food court.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

ana

The hotel is ok, the rooms are spacious and clean. However the staff is very loud
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Funto

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, although staff weren’t the friendliest. Overall a good experience.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anette

Liked: Cleanliness
Fine clean room - practically located A little strange that there are 3 hotels together
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service
We received free Zurich cards when we checked in which was a huge bonus. The front desk staff was nice. Location was great. The only complaint we had was that it was SO HOT in the room. They had over-compensated for the temperature outside. Even the floor was hot in some spots to walk on barefoot.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 1 night in Dec 2024
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to central train station but a little hard to find. Hotel was clean and bed was comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to start our trip into Switzerland. Hotel very close to station. Staff very welcoming and friendly.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! Basel is absolutely perfect for a weekend trip. The hotel was positioned just over the road from the main train station, bus from the airport arrives and departs in the same area. Basel card is included with stay so public transport is free! Also easily walkable to main areas. Checkin easy. We used the adjoining hotel reception as we had a late flight but this was no issue and there’s an option to check in electronically. Luggage store room. Room basic but clean and had everything we needed.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Marjorie

Liked: Amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff !!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet hotel in great location.
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We was stayed for three nights
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Myra

Very convenient for train station
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and bus to airport. Room was very nice - large enough for 2 with medium size suitcases. Breakfast buffet was outstanding. Would have been nice if ramp or lift available from outside to the front desk.
Stayed 1 night in Aug 2025