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Holiday Inn Basildon by IHG

4.0 star property

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Photo gallery for Holiday Inn Basildon by IHG

Bar (on property)
Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Property amenity
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Cranes Farm Road, Waterfront Walk, Festival Leisure Park, Basildon, England, SS14 3DG
  • Place, Festival Leisure Park
    ‪2 min walk‬
  • Place, Hollywood Bowl Basildon
    ‪3 min walk‬
  • Place, Eastgate Shopping Centre
    ‪3 min drive‬
  • Airport, London (SEN-Southend)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Accessible (Accessible Tub) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(25 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Basildon by IHG

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Basildon by IHG offers 149 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Basildon by IHG. During your stay, you're just a quick walk from Festival Leisure Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 12 meeting rooms
  • Steps from Festival Leisure Park and 8 minutes on foot from Hollywood Bowl Basildon
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 12 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the eco-certified Holiday Inn Basildon by IHG. Parking is available for a fee.

This 4-star Basildon hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Holiday Inn Basildon by IHG has a restaurant on site.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Lift
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basildon Holiday Inn
Holiday Inn Basildon
Holiday Inn Hotel Basildon
Holiday Inn Basildon Essex
Holiday Inn Basildon Hotel Basildon
Holiday Inn Basildon Hotel
Holiday Inn Basildon
Basildon By Ihg Basildon
Holiday Inn Basildon by IHG Hotel
Holiday Inn Basildon an IHG Hotel
Holiday Inn Basildon by IHG Basildon
Holiday Inn Basildon by IHG Hotel Basildon

Holiday Inn Basildon by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 304 out of 811 reviews
Rating 8 - Good. 261 out of 811 reviews
Rating 6 - Okay. 143 out of 811 reviews
Rating 4 - Poor. 54 out of 811 reviews
Rating 2 - Terrible. 49 out of 811 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was grim, in an area next to a retail park. It is dated and is nowhere near to a 4 star rating. The sink and bath in our room drained at a snail's pace. The staff are lovely and friendly.
Stayed 1 night in Jun 2025

8/10 Good

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and front desk staff were very helpful. Room was very clean and spacious, Lots of food choices nearby, 1 tip would be not to be in a room facing the food restaurants, We stayed facing this way and over a weekend we had the local youngsters driving the cars at high speed, loud music blasting using the horn and doing wheel spins and donuts until 3am. So avoid staying in a room this side of the hotel. Maybe weekdays are quieter. But the hotel it’s self was great and would stay again,
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

tracy

Travelled with partner
Disliked: Property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Howard

Stayed 1 night in Jun 2025

10/10 Excellent

Rory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual

Was a good spot. Close to lots of eatery places so options were vast. plenty of parking.
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rory

Stayed 2 nights in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, room comfort

40th Birthday weekend.

We thoroughly enjoyed our over night stay. Room was exceptionally clean. The bed was enormous and so comfortable. Black out curtains were a bonus. Everything was tip top. Our service by all the staff was top class. Our breakfast was terrific . We had our around 8.15 and it was relatively quiet. There was plenty on offer and all prepared well. A big thank you to all the staff for the outstanding work they do.
Stayed 1 night in May 2025

6/10 Okay

Adrian

Travelled with group
Liked: Cleanliness, staff & service

Basic but OK!

Basic hotel but it was great for our one evening stay. Staff were nice. Not sure if parking is free as we got complimentary due to a technical issue at check in. Breakfast was a standard buffet fayre. Don't expect any vegan options etc, but again OK for us £16. 50 per head.
Stayed 1 night in May 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall, great facilities and staff. Extremely satisfied
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Danial

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Chris

Stayed 2 nights in Mar 2025

10/10 Excellent

G T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Emma

Liked: Cleanliness, staff & service, property conditions & facilities

Good Hotel but terrible room sound proofing.

The Hotel itself is top notch but it was let down greatly by the lack of sound proofing in the rooms. We were kept awake all night by extremely noisy inconsiderate neighbors. We could hear the TV, talking, turning switches on and off (lots), the swearing and shouting was terrible, they then decided to have a telephone conversation on speaker phone for over an hour, this continued all through the night and was at its worst between 0200hrs to 05.40hrs. It was just too late to contact reception and move as we were only staying 1 night.
Stayed 1 night in Apr 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathryn

Stayed 1 night in Mar 2025

10/10 Excellent

G

Travelled with family

Good stay

Good quality room all you want for your stay with a quality breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 4 nights in Mar 2025

8/10 Good

Simon

Travelled with family
Clear and neat rooms, External appearance looks a bit tired and could do with a lick of paint.
Stayed 1 night in Mar 2025

10/10 Excellent

Ajay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, nice and quiet location, great beds and comfortable
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 1 night in Mar 2025