Our Thanksgiving vacation get together at this house was a pleasant one. However, recommend owner works with her property manager/cleaning crew to ensure the property is better cleaned and maintained.
During walk through the place was "relatively" clean, but definitely expected better from past reviews. We had to wipe down/sanitize the kitchen, refrigerator and bathrooms (including cleaning hair out of showers), & pass a vacuum to pick up dead bugs/debris.
We contacted the owner about "towels" because we only found 12-regular sized towels. The owned replied "doubted she could get anyone to bring us more because of the holiday, but you're welcome to use the washer/dryer". Understandable for Thanksgiving, but she didn't do anything the remaining days, and we weren't happy w/that response. Didn't go on vacation to wash towels every day.
Pros: Delightful views throughout the house; Beds were comfortable; easy in/out with keypad locks/security; great location in resort; kitchen adequately furnished, but could use more/better cooking utensils
Cons: Was NOT "COVID" clean/sanitized; kitchen countertops, sink, microwave and stove all needed to be wiped down refrigerator was dirty and needed to be cleaned; 2-main bathrooms needed wiping down and hair removed from both showers; towels DEFINITELY not enough for the number of guests; rooms needed a vacuum passed (dead bugs, etc); master bedroom comforter had stains; only 3-bedrooms (2x Queen beds. 1 w/double-set of bunk beds). Other "bedroom" is a loft with 2-single beds and a sofa sleeper, and downstairs in the "play room/den" was another sofa sleeper that we feared using due to the looks of its age; trash bin/cage too small for amount of trash from 12 people after 4-days, and no idea on where to take the excess trash but in our vehicles; bathrooms in need of renovation. One bathroom can be used at a time or other will be without water pressure.
Owner contacted us 3-days post checkout to ask about âscratches and burnt foilâ in the bottom oven. I explained we only used the bottom oven to heat a pumpkin pie and did NOT use any foil in either oven. She replied with âMy cleaners say it was not like that when you arrived...I can only equate this damage to something you all did.â I replied âwe only used the ovens on Thanksgiving as previously mentioned. I went on to tell her about the cleaning we had to do (mentioned above) and that ââŠI'm wary of the cleaner's comments/attention to detail on this one