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AP Premier Batam

2.5 star property

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View from property
Breakfast, lunch, dinner served; international cuisine
Sports facility
View from property
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Duyung Sei Jodoh, Jodoh River, Batu Ampar, Batam, Riau Islands, 29432
  • Place, Harbour Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nagoya Hill Mall
    ‪13 min walk‬
  • Place, Grand Batam Mall
    ‪3 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪29 min drive‬

Room options

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About this property

AP Premier Batam

Family-friendly hotel with full-service spa and free valet parking
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
AP Premier Batam offers 244 air-conditioned accommodations with minibars and a safe. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at AP Premier Batam, you'll be within walking distance of Harbour Bay Ferry Terminal. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and a playground
  • 15 minutes on foot from Harbour Bay Ferry Terminal and a 2-minute drive from Nagoya Hill Mall
AP Premier Batam offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the family-friendly AP Premier Batam. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Batam hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: IDR 127,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Square

Things to do

  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna

Family friendly

  • Free babysitting
  • Free children's club
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 7,535 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 375000 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: IDR 175000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 127000 per person
  • Rollaway bed fee: IDR 375000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Batam Novotel
Novotel Batam
Novotel Hotel Batam
Novotel Batam Hotel
AP Premier Batam Hotel
AP Premier Batam Batam
AP Premier Batam Hotel Batam

AP Premier Batam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 179 reviews
Rating 8 - Good. 84 out of 179 reviews
Rating 6 - Okay. 46 out of 179 reviews
Rating 4 - Poor. 18 out of 179 reviews
Rating 2 - Terrible. 5 out of 179 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

shortcomings

one day there was no hot water and when asked to look into it, they said it is the main system problem and nothing can be done. Also after showering, I realize they did not put any towels ( and they remove the old towels, i.e. no towels). It only came after calling 4 times
Stayed 3 nights in Dec 2017

8/10 Good

Melvin

Liked: Staff & service, room comfort

Hotel condition

The hotel is under renovation. Cleanliness of pool not good.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Sivashankaran

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

2/10 Terrible

upset

Disliked: Cleanliness, property conditions & facilities, room comfort
No comments. Hopefully they will improve on what they are lacking on. Good experience n my first time. U pay for what you get n get screwed. Will never come back. Keep it up
Stayed 1 night in Dec 2017

6/10 Okay

Goh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2017

8/10 Good

Mostofa

Liked: Cleanliness, property conditions & facilities
Was expecting a bit better it’s not really nice location. Stuff are Nice but they seems busy Honestly I love the wifi speed it was strong connection. For breakfast it’s nice all the food
Stayed 1 night in Nov 2017

6/10 Okay

James, Singapore

Liked: Staff & service

Nice Hotel Front Desk and Lobby Staff.

Im pleased with the hotel staff as everyone is friendly and welcome you, I reached early and they managed to let me check in 1 room (i book 2) first. The room was spacious where my kids get to run around. The cons part: - Aircon was not in control, afternoon so hot but cant adjust colder. At night so cold, - Lobby no air con, so hot to be there - The towel is very old - My experience for the breakfast was terrible, I went down at 0900hr. Most of the table is not cleared. And when I request one of the senior waitress to clear including few set of the unused culterly, as the table was full of used and leftover food. The lady actually tell me those are clean. Happen the resturant manager was there, and i explain why i want it to change. The staff in the resturant was bad, never once i face this at accor hotels except Batam. - Location: I dont think it very convenient. Only 1 convenient store opp. but it near HarbourBay but not recommended to walk. - Swimming Pool access was tough, I went to check it out and decide not to bring my kids to swim as it was cold water in a hot day. and feel the water was alittle milky. Pros: - I wanted to said price, come think of it. I stayed in Novotel JKT. Clean and good only. But cheaper. - Spacious Room - Big Bed Novotel is a branding, i hope the group can do something to the hotel. I saw some renovation going on, but looking at the way they renovate. I dont think much changes can be made. Will i go back again, sorry NO.
Stayed 1 night in Nov 2017

4/10 Poor

kalimuthu

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Xue Ying

Liked: Cleanliness, room comfort

not bad

sometimes disconnected from the wifi but when it's connected, the connection is good. love the bed as it's huge & definitely bigger than queen size. it's also located near (5 mins drive) the ferry terminal & shopping malls.
Stayed 2 nights in Aug 2017

8/10 Good

Manchikanti

Liked: Cleanliness, staff & service, room comfort
The hotel is old but kept clean and neat. Room size was just nice for my family with two kids. Quite okay for one night stay. Only negative thing was holes in the bathtub. It seems hotel needs renovation.
Stayed 1 night in Jun 2017

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
The stay was comfortable but the building need some maintenance as you can see it is quite old
Stayed 1 night in Jun 2017

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax Quiet Hotel

Quiet but breakfast very normal.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Mohammad Yusrie

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Astro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SELAMAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It comfort and quite good more dish for Breakfast.

4/10 Poor

Billy, Viet Nam.

Disliked: Staff & service, property conditions & facilities

Nice hotel but poor facilities

This hotel is quite old and nearby to Barbour Bay seafood restaurant and other shopping malls like Nagoya Hill. The facilities as advertised is not what it seems, the gym and indoor swimming pool is old, outdated and have a bad smell inside. It was quite horrible for us. Both facilities was quite hidden, so you need to walk quite a bit from basement (G floor) through the Active Fitness to 2nd floor where you will pass by the gym first. Then take the stare to go up to 2nd floor to reach the indoor swimming pool as it just in front of The Square restaurant. Only recommend this hotel if you only want to use the room not the facilities.

6/10 Okay

Norizuan

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Disappointed, Singapore

Liked: Staff & service
Disliked: Room comfort

Disappointed

I booked 4 Executive room explicitly requesting for 2 twin beds & 2 Queen beds but we were given 3 twin and 1 Queen. But the major disappointment was that the ventilation of the 3 out of the 4 rooms were very bad. Air Con was not working and we had to sleep in sweat for the 2 nights we were there. We feedbacked on the next morning and they sent the techinician to only 1 out of 3 rooms to have the air con checked. Even after repairing, no difference was felt. Each room was still very hot. It caused a lot of anxiety for us to stay indoor and relax, which was the main reason why we chose to stay in Novotel in the first place.

6/10 Okay

Daga

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel stands nowhere with the actual "Novotel" brand. The infrastructure seemed out of order. The staff lacked communication skills. Room was good overall. Wifi was fast.

6/10 Okay

Samantha, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort

Average good weekend

Used to stay in Novotel for my batam trip. The prices is good for a 5 star hotel. But the facilities turn out to be old and no maintenance is taken care off i dont think i will return again Bedsheet and Towel is not white anymore

4/10 Poor

Charles

Liked: Room comfort
Disliked: Cleanliness, staff & service

A class 2 hotel service

Notice that the breasfast spread has reduced its variety of food. The receptionist attended to me was not well train. There is some " screw up" in the admin work. Need to wait for about 20 mins for my room. The even did not offer a welcome while making me to wait. The taxi to the batam center ferry point is too expensive, they should have the same rate in the market From my observations, most guest prefer to use the taxi service from external. ( reminder. Uber n Grab is now all over in batam ? ) ARRANGE TO FETCH FROM THE ARRIVAL PORT WAS NOT FULFILL

4/10 Poor

TC, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as great as other Novotel Hotels

Convenient location. But hotel is very dated. Buffet is ordinary too. Got a room with an apparent "sea view", where in actual fact all we could see was a slimmer of the sea! Would I go back? Very unlikely.

8/10 Good

Ivan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient hotel for those shopping

Everything was fairly good, but the air-con was pretty cold at night though I've adjusted the temperature to 25 degrees. Perhaps during the CNY season, restaurant cant keep up with the food replenishment as well.