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The Hills Batam

3.0 star property

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Photo gallery for The Hills Batam

Spa
Executive Double Room | In-room safe, desk, blackout curtains, free WiFi
Bar (on property)
Front of property
Restaurant

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Teuku Umar No. 1, Nagoya, Batam, 29432
  • Place, Nagoya Hill Mall
    ‪2 min walk‬
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪32 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, free WiFi

Superior Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior King

Superior King | In-room safe, desk, blackout curtains, free WiFi

Superior King

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King

In-room safe, desk, blackout curtains, free WiFi

Superior King

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, blackout curtains, free WiFi

Superior Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Planet Holiday Hotel & Residence
Batam
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 311 reviews
The price is CHF 28
includes taxes & fees
18 Jun - 19 Jun
Planet Holiday Hotel & Residence

About this property

The Hills Batam

This smoke-free hotel features a restaurant, a conference centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site.
The Hills Batam offers 144 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

With your stay at The Hills Batam, you're connected to a shopping centre and just a quick walk from Nagoya Hill Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Dining options include a coffee shop and a restaurant
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Nagoya Hill Mall and a 4-minute drive from Harbour Bay Ferry Terminal
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite business centre. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Hills Batam. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Hills Batam was completed in January 2023.

This 3-star Batam hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
The Hills Batam has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Hills Batam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately IDR 150000 for adults and from IDR 100000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hills Hotel Batam
Hills Batam
Hills Batam Hotel
The Hills Batam Hotel
The Hills Batam Batam
The Hills Batam Hotel Batam

The Hills Batam Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 18 out of 56 reviews
Rating 4 - Poor. 15 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent budget hotel

Great staff and service. Rooms are comfortable enough, bu lots of noise from downstairs cafe.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Mohamed

Liked: Staff & service, property conditions & facilities
Peace place to relax and shop meeting
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Eddie

Liked: Staff & service
It’s an old hotel. No recommeded unless it’s full house else where.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

KIAN HEONG

Disliked: Property conditions & facilities
Do upgrade the hotel facility.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Othman

Liked: Cleanliness, staff & service
Acceptable with the price…
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sitting area outside the lobby is mosquito infested. Regular fumigation would be appreciated. Otherwise all is good.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
가보면 알수있다.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

PATRICIA

Disliked: Property conditions & facilities, room comfort

Malam buruk

Hanya lokasi yg bagus. Breakfast : payah! layanan front desk-datar, kurang ramah, kondisi kamar- nggak nyaman, view belakang- buka gorden, pas banget sebelah anak anak kost; malam ribut anak anak kost
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Abdul ghafar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed room to stays

Hotel is old, although had done renovation is not well done anyway location is good for shopper.my experience is when check in the there is a miss where there no in room safe and there no chair that suppose to be there in room as I pay the room price that not match it's expensive for me as I can get the price with better room with other hotel that around the location as it's .will not stay this hotel any more
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Peer

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Recommend

Even i did 3 hours late checking, Management Didn't prepare the Room and need to wait for more than One hour to get room. Cleanliness totally didn't accept and good example of Room Bath Tub and Reception Sofas.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

CHIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be staying again. Old hotel and cleaniness not to standard
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

JM

Disliked: Cleanliness, amenities, property conditions & facilities
Many things to be improved. Property need to be revamped.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Great location

Great location. Stayed in renovated room but aircon still needs work as not cold enough for hot days.
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
no gym and swimming pool and crossing of road to Nagoya hill shopping centre is a hassle
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed here many times. Good location but room shower flooded due to poor drainage design. Other than the good location nothing fantastic.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Sri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good, staff just ok but the hotel condition is very bad, i'm booking 2 room on 05-06 Feb 19, one hotel have bed bug is so annoying
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

古い設備だけど、快適に過ごせた。

古い設備だけど、快適に過ごせた。 NAGOYA SHOPPING MALL の通りをはさんだ反対側に位置しており、locationは良い。 この価格なら、浴槽がないと不満の人がいるかもしれないが、私はホテル宿泊時はシャワーだけで問題ないので、問題なし。 部屋はシンプルで　清潔感あった。
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Condition of the hotel was so-so. Wonder whether it's due to the previous building structure or because renovation was not budgeted. Sink was blocked, aircon was not the best. On the other hand, service was great because of staff friendliness. Went for the massage/spa there too. Relaxing ambience and cheap.
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Verified traveller

Hotel was old. On the first night we were there, we faced power trips throughout the night. The flooring in the room felt sticky, no mirror in the room except for the toilet.
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Adlin binte

Disliked: Cleanliness, property conditions & facilities
Blackout about 6 to 7 time....
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveller

ok stay

nothing amazing about this hotel, a little dated and also water in shower was not hot at all.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All staff very friendly, helpful n pleasant.

Nice breakfast, close to NAGOYA shopping mall. Wi-Fi in room as well as lobby. Thanks
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Eng Hock

Liked: Staff & service
Disliked: Room comfort

Air con not cold at all.

Air con not cold. Breakfast very disappointed. Reception counter staff very friendly
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and reasonable

It was my 2nd time at this hotel. The 1st time was at the older room and this time at the new room. Room is so much better and cleaner. Comfy high bed and pillows. Altho outside the room, everything is pretty much old. Breakfast was ok if you are not fussy. Walking distance to Nagoya Hill mall.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"peace of mind"

I picked this hotel...wanted the hustle & bustle of Nagoya Hill; just didn't want to be "in" it. So The Hills was appropriately located; just a "stone's throw away" from Nagoya Hill itself. It has its own café/restaurant, "incorporated" massage parlor, and a very "intriguing" interior design (I opted for the Superior room; so I honestly wouldn't know how the other types looked like). If ever you want some "peace & quiet" after a long day of shopping, then The Hills is your solution.
Stayed 2 nights in Feb 2018