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Francis Hotel Bath

4.0 star property

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Photo gallery for Francis Hotel Bath

Exterior
Creator video - submitted by Sveta's Favorite Stays
Lounge
Terrace/patio
Classic Double Room, 1 Double Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Queen Square, Bath, England, BA1 2HH
  • Place, Jane Austen Centre
    ‪1 min walk‬
  • Place, Roman Baths
    ‪5 min walk‬
  • Place, Bath Abbey
    ‪5 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Ensuite

Classic Double Room, 1 Double Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Classic Double Room, 1 Double Bed, Ensuite

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, City View

Deluxe Room, 1 King Bed, Ensuite, City View | Egyptian cotton sheets, free minibar, in-room safe

Deluxe Room, 1 King Bed, Ensuite, City View

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Ensuite

Superior Double Room, 1 King Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Superior Double Room, 1 King Bed, Ensuite

9.6 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Ensuite

Family Room, 1 King Bed with Sofa bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Family Room, 1 King Bed with Sofa bed, Ensuite

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

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4.6 out of 5, Wonderful, 2,158 reviews
The price is CHF 96
includes taxes & fees
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About this property

Francis Hotel Bath

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site.
Francis Hotel Bath offers 98 accommodations with free minibar items and a safe. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets. 21-inch Smart televisions come with digital channels.

Bathrooms include a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Bath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Francis Hotel Bath's great location. During your stay, you're just a quick walk from Roman Baths. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Emberwood
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the comfortable guestrooms and the overall condition of the property
  • Steps from Jane Austen Centre and 5 minutes on foot from Pulteney Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Francis Hotel Bath. Parking is available for a fee.

This 4-star Bath hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Emberwood – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 21.80 per day)
  • Parking on site (GBP 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Emberwood

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 1728
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 21-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Cots (infant beds) are available for GBP 1.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Self-parking fee: GBP 20 per day
  • Off site parking fee: GBP 21.80 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 1.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Francis Bath MGallery Collection
Francis Hotel
Francis Hotel Bath MGallery Sofitel
Francis Hotel MGallery Collection
Francis MGallery Collection
Hotel Francis
Accor Francis Bath
Francis Hotel MGallery Sofitel
Francis Hotel Bath
Francis Bath MGallery Sofitel
Francis MGallery Sofitel

Francis Hotel Bath Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Selin

Liked: Cleanliness, amenities
Disliked: Staff & service
Clean nice room but you could hear everything from outside of the room. The doors were too thin.
Stayed 1 night in Dec 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, great hotel, great location. Yes a little bit more expensive than others but worth it. The only slightly down side was the ‘optional’ service charge at the end. I appreciate it goes to the staff but mentioning the door man, who did literally nothing during our stay. Actually he did talk to the concierge and to somebody with a dog outside the main entrance. I’m sure the hotel would run fine without them.
Stayed 2 nights in Jan 2026

8/10 Good

Rhys

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, had to remind the reception when in the room for our sofa bed to be made and no towels.
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic. Room was amazing, clean and spacious. Restaurant dinner was amazing. Only thing I would skip would be the breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely three night stay at The Francis Hotel. The hotel is situated in an ideal spot for shopping , bars and restaurants. Our room was well equipped and tastefully furnished.
Stayed 3 nights in Dec 2025

10/10 Excellent

Fabiola

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities
Friendly, helpful. Lovely room.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 9 nights in Dec 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities
We had the most wonderful stay. I would say 5*! Fabulous decor, excellent facilities and lovely breakfast. Staff so friendly and nothing was too much trouble. Great location to explore Bath too. Can’t wait to visit ahain!
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was magical at Christmas. Staff really friendly. Rooms comfortable. Food delicious. Good choice at breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

Abigail

Stayed 2 nights in Dec 2025

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful clean hotel and lovely staff.
Stayed 1 night in Dec 2025

8/10 Good

Martin

Stayed 1 night in Dec 2025

6/10 Okay

Nadine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Double bed was small and bathroom bigger than the bedroom. Not a good size bed if one of you is on the plus size.
Stayed 1 night in Dec 2025

10/10 Excellent

Brett

Stayed 1 night in Dec 2025

10/10 Excellent

Thibaut, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Hotel is a lovely blend of vintage and modern. Amazing service across the hotel. Superb cocktails! Absolutely recommend for a lovely weekend in Bath.
Stayed 1 night in Dec 2025

8/10 Good

Granville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would benefit from a plate warmer Highly recommend recommended to cut the watermelon much thicker.
Stayed 1 night in Dec 2025

10/10 Excellent

Babatobi

Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect ! Frances Team are always great to deal with , thats why we return :)
Stayed 1 night in Dec 2025

10/10 Excellent

ALISON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Attentive and friendly staff Rooms spotless Comfortable bed Lovely bar Good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities
Welcoming staff, great food and the room was beautiful and clean. Thank you for our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful concierge staff. Helped us get a taxi. Excellent breakfast buffet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful decor and the bed is truly comfortable, didn’t want to leave. It’s great to have proper tea making facilities in the room (not just an espresso machine). Fantastic bar staff and fun atmosphere in the beautiful bar. Have stayed in many Bath hotels, this is now my favourite.
Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025