Convenient location. Lots of Italian restaurants. Walking distance to Chinatown and the Financial District and the coast. Housekeeping is very helpful. Room is a bit small and cramped. There is no air conditioning. Walls have signs of water damage. Bathroom ceiling and walls have mold.
Great area. No staff makes it somewhat difficult. WiFi info was only at desk but with no staff you donât go to the desk. Room was so small the bathroom door couldnât fully open. Beware a standard queen is really a double bed size. Room was very stuffy even with fan running all day.
We were unable to get into our room that we had to wait for the housekeeper to call her boss. We tried to get a hold of the contact person, but the voicemail was full We did not get in until 430 instead of three. Our room did not have a bathroom we had to go across the hallway. Got fleabites on our feet and the room was not very clean. It was very noisy and we did not have any air-conditioning we will not be going back.
Did not receive clear instructions for check in. Arrived at hotel and was unable to gain access to the lobby. No one answered bell had room key but not the front door.
We were unable to stay overnight. Had to drive home after our night out in SF.
The hotel is super convenient and very clean. Rooms are on the smaller end, but still plenty of room. Having Washington Square Park right out the door is amazing! There is no elevator, but we knew that ahead of time. We will definitely be back!
Beautiful interior. Comfortable bed. Coffee access all day and night. Lobby comfortable and a good place to hang out if needed. Help staff, quite helpful. Every thing was emasculate. Cleaning person very kind and helpful.
I wasn't able to download the key app onto my phone. Thank goodness Maria, the housekeeper, was still there and gave me an actual key to my room. Room was quiet and clean except for the MILDEW-COVERED TUB MAT. Worst of all was the BROKEN SHOWER/TUB KNOB, so I could not use the shower. I think a partial refund is in order.