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Tru by Hilton Beckley

Property class: 2.5

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Photo gallery for Tru by Hilton Beckley

A modern lounge area with blue sofas, round tables, and hanging pendant lights.
A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area.
A modern gym with treadmills, exercise balls, and a weight bench.
A modern bathroom with a glass shower enclosure, a white toilet, and a beige sink with a mirror above it.
A hotel room with two beds, a desk, and a chair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Place, Harper Park Retail
    ‪3 min walk‬
  • Place, Beckley Travel Plaza
    ‪1 min drive‬
  • Place, Tamarack Conference Center
    ‪1 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a wall with a geometric pattern.

Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern bathroom with a shower, grab bars, and a small bench.

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a door with a red handle.

Room, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a window with a view of greenery.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Mobility/ Hearing Acc Roll In Shower

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Mobility/ Hearing Accessible W/ Tub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Tru by Hilton Beckley

A 24-hour fitness centre, a snack bar/deli and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a front desk safe are on-site.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Beckley. During your stay, you're just a quick walk from Harper Park Retail. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Harper Park Retail and a 2-minute drive from Tamarack Conference Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Tru by Hilton Beckley also features a 24-hour fitness centre, a corner/local shop, and a front desk safe. Self parking is free.

This Beckley hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 899 reviews
Rating 8 - Good. 182 out of 899 reviews
Rating 6 - Okay. 83 out of 899 reviews
Rating 4 - Poor. 37 out of 899 reviews
Rating 2 - Terrible. 22 out of 899 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Will stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the hotel was very clean, the staff was excellent, breakfast was all I expected and the price was reasonable. I've stayed here multiple times and have never been disappointed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

AnnMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new hotel, very clean, a nice variety of food offered at the complementary breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service
We stayed in Lumberton had a true and it was way nicer than the one in Beckley
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place very friendly staff. Perfect for a night rest stop . The breakfast was pretty good too !
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late left early but it was quiet and clean I like the wood floor no carpet and breakfast good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was very clean, the staff was excellent, breakfast was as better than I expected, parking was very convenient. The pool table was an added bonus for myself and I noticed for other guest as well. The business center area was ready for all my business needs.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes parking was good and it seemed to be a safe environment
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very welcoming, pet friendly which was needed as we were traveling home from Florida with our dog. It was very clean, lobby was spacious and we were impressed with the selection of drinks and snacks.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Love this place very clean room the breakfast was good.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly nice and it was a great, safe place to stay while on a roadtrip.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and secure.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and amenities were great! Staff were very nice and helpful.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was decent as was location. It was a older hotel and the rooms were really noisy, especially from people above.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Hotel was very clean and modern.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

noreen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, and good breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice amenities like the snack area. Easy access to my room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect for a stop in Beckley! Best place we’ve stayed at in that town.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tariq

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Such a fun atmosphere… great decor! Clean and good coffee!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very friendly.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean gym with treadmills, kettlebells and dumbbells
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
It is an very nice hotel with a good staff.
Stayed 3 nights in Nov 2025