Tru by Hilton Beckley

2.5 star property

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Photo gallery for Tru by Hilton Beckley

Lobby
Lobby
Gym
Front of property
Desk, laptop workspace, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Place, Tamarack Conference Center
    ‪1 min drive‬
  • Place, Raleigh General Hospital
    ‪2 min drive‬
  • Place, Beckley Exhibition Coal Mine
    ‪4 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪14 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4

King Room

  • Sleeps 2

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About this property

Tru by Hilton Beckley

Hotel in Beckley with 24-hour fitness centre and free breakfast
A 24-hour fitness centre, a snack bar/deli and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a front desk safe are on-site.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Beckley. During your stay, you're just a quick walk from Harper Park Retail. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Harper Park Retail and a 2-minute drive from Tamarack Conference Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Tru by Hilton Beckley also features a 24-hour fitness centre, a corner/local shop, and a front desk safe. Self parking is free.

This Beckley hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 760 reviews
Rating 8 - Good. 151 out of 760 reviews
Rating 6 - Okay. 65 out of 760 reviews
Rating 4 - Poor. 30 out of 760 reviews
Rating 2 - Terrible. 17 out of 760 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Tamela

Travelled with family
Liked: Cleanliness, staff & service
Lost power in half of room and had to call front desk- shower head needs to be installed better- shower aim is off do the way pipe was installed- room 109
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Beds comfortable with great sheets. Breakfast very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good! Friendly check in, nice clean room and good sleep! Enjoyed the pumpkin voting contest. Nice breakfast. We are happy campers!
Stayed 1 night in Oct 2025

8/10 Good

BENNETT

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Somewhat Spartan but comfortable and quiet. The desk staff at check in were not very welcoming. Breakfast was good and plentiful.
Stayed 1 night in Oct 2025

4/10 Poor

William

Travelled with partner
Urine stains on the bathroom floor. No hot water for tea in the Lobby. Only one employee at the front desk. Asked to refill but never did. No micro wave in the rooms. We could have made our own tea in the room like we did at Hampton. We will never stay at Tru. Hilton again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

JoEllen

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and someone was constantly cleaning the counter and filling the food warmers. Another meat selection would have been nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay at Tru Hilton

Lots of choices for breakfast. Although it would have been nice to have cinnamon rolls as other hotels do, lol. The room was very clean and comfortable. Loved the modern look and the was impressed with the relaxation area in the lobby where you could play pool or play board games or just sit and relax on the many seating options.
Stayed 2 nights in Oct 2025

10/10 Excellent

james

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room. friendly staff. no bs. enough parking. next to interstate 77 but you never hear it in the room. shower was all glass and that was the BEST PART
Stayed 1 night in Oct 2025

10/10 Excellent

Maury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , good food options.
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had never stayed at a Tru hotel before this and it was excellent in terms of comfort, better than expected breakfast options. Beautiful location. Would highly recommend and stay here again!!
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very relaxing
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was easy and safe. Close access to highway. Very friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities
I liked the hotel. It was clean and quiet!!!
Stayed 2 nights in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel,
Stayed 1 night in Oct 2025

10/10 Excellent

Paige

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lynda, Elkhart

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were nice places to walk the dogs, easy in easy out
Stayed 1 night in Oct 2025