Malmaison Belfast

Property class: 4

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Front of property – evening/night
Club Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi
Bar (on property)
Bar (on property)
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
34-38 Victoria Street, Belfast, Northern Ireland, BT1 3GH
  • Place, Victoria Square Shopping Centre
    ‪1 min walk‬
  • Place, Waterfront Hall
    ‪5 min walk‬
  • Place, Belfast City Hall
    ‪7 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪30 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(67 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Club Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Club Double Room

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Club Deluxe Double

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Malmaison Belfast

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Malmaison Belfast offers 64 accommodations with coffee/tea makers and a hairdryer. 37-inch plasma televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The breakfast at Malmaison Belfast gets high marks from our customers. During your stay, you're just a quick walk from Albert Memorial Clock. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Chez Mal Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Titanic Belfast and a few minutes from Queen's University of Belfast
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi and wired Internet are free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison Belfast.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal Brasserie – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 17.50 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 17.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Belfast Malmaison
Malmaison Belfast
Malmaison Hotel Belfast
Malmaison Belfast Hotel
Malmaison Belfast Hotel
Malmaison Belfast Belfast
Malmaison Belfast Hotel Belfast

Malmaison Belfast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
V good
Stayed 1 night in Oct 2025

4/10 Poor

AYLA

Liked: Staff & service
Disliked: Cleanliness, amenities
Great location and the staff were lovely and welcoming. Unfortunately, the room was very disappointing, especially as we paid for an upgrade. There was peeling wallpaper, tired paintwork, and the bathroom wasn’t properly clean, dirty grout, stained sealant around the bath, and grime around the shower screen. The hotel has potential, but the room condition and standards really need improving.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious and comfortable room
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandre

Stayed 2 nights in Jan 2026

8/10 Good

Stacy

Stayed 2 nights in Jan 2026

8/10 Good

Richard

Stayed 1 night in Jan 2026

8/10 Good

Frazer

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, nice staff, clean rooms
Stayed 2 nights in Jan 2026

8/10 Good

HSIEN REN SHAWN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great check in staff at reception (Spanish/Latino man, sorry I missed your name) But room walls are thin - can easily hear corridor or neighbors especialy if they are drunk at night
Stayed 3 nights in Dec 2025

6/10 Okay

Vicky

Travelled with group
Liked: Amenities
The room was not great. However, it was a pet friendly room so that could have been the reason. Staff were very good, however, the payment said it didn’t go through on their system, but when checking our bank account, it had been taken.
Stayed 1 night in Jan 2026

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Jan 2026

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, spacious spotless rooms
Stayed 2 nights in Jan 2026

6/10 Okay

Helena

Liked: Cleanliness
It was quite dark and tired. But also very comfy bed and spacious Deluxe room.
Stayed 1 night in Jan 2026

8/10 Good

Kerri

Liked: Cleanliness, amenities
Close to the local facilities, shops, bars, etc Nice restaurant on site with good choice of food on the menu. Bath in room with toiletries included.
Stayed 3 nights in Jan 2026

6/10 Okay

Yeva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is lovely, staff so lovely. But room was way to warm we didn’t sleep well. Windows didn’t open so we couldn’t get air in
Stayed 1 night in Jan 2026

8/10 Good

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good service, 5 stars if it wasn't so hot in the room
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and food
Stayed 2 nights in Dec 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous stay at this wonderful hotel. Friendly joyful staff, stunning breakfast, gorgeous decor, quiet at night and perfect location for the city. Loved it all!
Stayed 2 nights in Dec 2025

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The customer service on check in was great but on check out I stood for a long period of time without being acknowledged at the desk by the person on reception. He could have said, ‘I will be with you in a moment’ instead of completely ignoring me and he didn’t ask me if my stay was ok. My room was lovely but during the night there was loud noises like a washing machine was running.
Stayed 1 night in Dec 2025

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness
Room (bathroom especially) had a bad smell. Lights in room kept cutting out even though the key card was in the appropriate slot
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were good
Stayed 1 night in Dec 2025

8/10 Good

Luke

Stayed 1 night in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The reception team very kindly got us into our rooms prior to check in, much appreciated after travelling. All great , lovely hotel and staff
Stayed 1 night in Dec 2025