We booked very far in advance and ended up in room 10, in the attic. We were not informed when booking that there was the possibility we would have to lug all our bags up a significant amount of stairs. There was also not hot water no matter how long you ran the tap and the room was freezing, the radiators would not turn on. Also, found a used condom on the top of the wardrobe, surrounded by dust.
I booked 2 rooms for my staff whilst working in the area, they checked in, took pictures of of the blood/urine stained beds, moldy showers and hair in the beds and refused to stay, self check in and no one answering the helpline, still awaiting a refund...
Clean room except for a small amount of mould in the shower. Staffless. The area is very sketch especially at night I felt quit nervous locating the house in the street of derelict houses Biggest problem was the internal noise. The rooms have been converted without noise insulation. At one point I sneezed and the lady next door said bless you which did make me laugh
Check in was very difficult and awkward. The ad implied this was a real hotel but it was one of those crazy places with an off site owner/operator. No one was there. As I had a SIM card number, phone calls were impossible and I did not get an email OR text about how to get in. Just by chance one of the owners happened to drive by and issues were resolved, but it took about an hour or more.
It was one of the worst experiences for me. I gave this rating just for whoever was answering the text otherwise it was horrible experience.
The room was generally clean.
The noise gosh that was bad you can hear people shouting and hitting the walls.
There was a creepy man that made it worse for me I already reported him on text and the person on the phone said they will handle this. Which I appreciate but sadly it still made my stay awful.
The local area was sketchy..
homeless people sleeping on church steps, abandoned buildings, garbage. There were no on site staff. The sound in the building travels throughout
The OYO Queens Quarter hotel was a good value and a convenient place to stay. The room was clean and we had what we needed. We were able to get around by bus and foot easily. Thereâs a variety of restaurants and take-away nearby, which we enjoyed.
Great kithen facilities. Comfy bed. Excellent cleaner who ensures high standards of cleanliness. The Hostle is warm, is welcoming and the staff and guest are friendly. A home from home hostle. Recommended.
Clean tidy room, very comfortable bed. Quite noisy at night from other guests and passing people outside. Bathroom very small but shower worked ok. No wifi and therefore no TV after first evening, reported to managers but still not available by the time we left.