4/10 Poor
Lynda
20 May 2025
No fridge in room. No food available after 9pm. No one at reception after 9pm and no night porter available. I had to struggle from car park with a suitcase and two flight bags . When I told the receptionist I had luggage she informed me “ There was a lift” No help offered. The bed felt as if the mattress was full of rocks. Very poor customer service.
Lynda
Stayed 4 nights in May 2025