6/10 Okay
free
Travelled with family
17 May 2025
Disliked: Amenities, property conditions & facilities
Could have been great. Nice rooms and a nice looking property when you arrive. Staff does not seem to have the amount of training to properly run a property however. The resort played up the pool and onsite restaurant. Wife wanted the pool, the only big request she had. The pool was not cleaned most of the week and the after hours staff did not know how to turn the lights on. So you have a great day doing things off property and come back to hang out at the pool. In the dark. Restaurant hours were published as 6-8. Sometimes the staff didn't open the restaurant, other times they opened late and closed early. When we did catch up, it took 1.5hrs (no joke) for our food and the orders were wrong. The high school kids working there as water boys and waitresses were (unfortunately) obviously untrained and unmotivated. We sat with empty glasses most of our meal. Other guests had the same experience. Hung out the "please clean room" sign and finally had to complain to get additional linens and towels. The property has potential, no doubt about it. However serious training of staff is needed. Pros - close to the capital so you can go get food, etc. Clean, comfortable room, nice area.
free
Stayed 6 nights in May 2025