We checked in about 3:15pm. Rental was filthy. Black hair in sinks, toilet, bathtub, sheets, comforter, floor, pillows, phone, popcorn under couch. Called to speak with someone and they brought us after 3-4 hours of requesting money back or relocation, they finally showed up with a set of sheets. No cleaning supplies. Finally spoke with supervisor who hung up on me and didnât help at all. Key fobs to get into pool were dead. Still waiting for a supervisor to contact me.