The room is advertised as having three beds, one of which is a pullout sofa bed. The pullout sofa bed did not have sheets, or blankets provided (we checked every possible area), so we contacted the number provided asking for some. Their first response was asking if we checked everywhere to find the sheets and that they have no staff on site until 9:00 the next morning to help us. After responding yes, we have checked everywhere, their response was that the pullout is unstable and that VRBO is responsible for advertising a pullout when it shouldnât, and they will make sure to follow up with VRBO to correct VRBOâs mistake. One reason we rented this room specifically was because it has three beds because needed three beds.
Secondly, itâs not the cleanest of rooms. There was a very dirty and stained washcloth left under the master bath sink. I contacted the manager asking if it was under the sink on purpose (pipe leaks??), but no response. The shower curtain was stained yellowish-orange on the bottom and smelled of mildew; questionable the last time it has been washed. Lastly, the bottom of the dishwasher was full of water when we opened it to load our dishes. I asked the manager if they still wanted us to run the dishwasher before we left, no response. We decided to not run it to err on the side of caution (there were very minimal dishes).
On the bright side, the view from the balcony is beautiful, we enjoyed the fireplace since it was so cold that evening, and it is spacious for the price.