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Shilo Inn Suites Hotel - Bend

2.5 star property

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Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Front of property – evening/night
Deluxe Suite, 1 King Bed, Jetted Tub, River View | 1 bedroom, down duvets, desk, blackout curtains
Lobby
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Old Mill District
    ‪4 min drive‬
  • Place, Hayden Homes Amphitheater
    ‪6 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, River View

1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View | 1 bedroom, down duvets, desk, blackout curtains

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View | 1 bedroom, down duvets, desk, blackout curtains

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Shilo Inn Suites Hotel - Bend

Riverside hotel with 2 hot tubs and fitness centre
An indoor pool, a fitness centre and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a seasonal outdoor pool and a meeting room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature down duvets. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shilo Inn Suites Hotel - Bend's great location gets high marks from our customers. During your stay, you're just a quick walk from Bend River Promenade. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Amenities include a front desk safe, a meeting room and a conference centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute drive from Old Mill District and 6 minutes from Hayden Homes Amphitheater
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Reviews

Shilo Inn Suites Hotel - Bend Reviews

5.6

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 156 out of 1007 reviews
Rating 8 - Good. 170 out of 1007 reviews
Rating 6 - Okay. 189 out of 1007 reviews
Rating 4 - Poor. 243 out of 1007 reviews
Rating 2 - Terrible. 249 out of 1007 reviews

Reviews

4/10 Poor

Nicole

Stayed 3 nights in Jul 2025

2/10 Terrible

Miriam

Stayed 1 night in Jul 2025

4/10 Poor

Kimberley

Travelled with family
Stayed 3 nights in Jul 2025

2/10 Terrible

TAYLOR

Stayed 1 night in Jul 2025

2/10 Terrible

NICOLE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, there were multiple people that got to their rooms and found them still dirty. One person was given three separate rooms and they were all still dirty. The place is old and dingy. Definitely don’t stay here.
Stayed 3 nights in May 2025

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk gal didn’t activate the key properly, so we had to go back and get a new key. There was a brown recluse in the shower, then spiders coming from the ceiling in the morning. The lights in the bedroom area didn’t work. The drawers had trash in them. Generally outdated facility. Don’t waste your money.
Stayed 1 night in Jul 2025

8/10 Good

Sharon, Bremerton

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the overall layout. Several seperate buildings, easy parking, good shade. The hotel has been here a while and needs updating. All was clean. Room needs more lighting. Outdoor chairs need cleaning. Tv remote apparently needs batteries, or maybe the tv didnt work.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SKIP THIS LISTING, just gross

Bathroom wasn’t cleaned at all, not even a pretend quick wipe down. Piss around the toilet, pubes and other hair in shower tub, leftover shower goo on the walls, no hand washing soap or bar of any kind, stains everywhere on everything, random wet spots in the carpet and the list goes on. We were checking in late after a long day of driving and the check in was already so cumbersome (she didn’t understand how credit cards work, thought the expire date was a month and day, and didn’t even know if the room was upstairs or first floor) for the front desk to handle we just kept our flip flops and sweat pants on and cranked the AC to get some shut eye and the hell outta there in the early AM. I haven’t seen a state park vault toilet that was in worse condition than this room we got had paying for. Pick somewhere else. Anywhere else.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Once a nice hotel, Now sad

Beautiful property! Very quiet, we were only one of three rooms rented for the weekend. The bed was very comfortable. We enjoyed the river view. However the carpet has threadbare spots. They chair has holes worn in the arm rests. Had to shut the bathroom door so as not to hear the toilet running all night. The room where the ice machine is was so hot that the soda cans were blowing up inside the pop machine. This hotel needs someone to invest in it and restore it's once glory.
Stayed 2 nights in Jul 2025

6/10 Okay

Marcia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We ended up leaving after seeing our room and refunded our stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Juan

Disliked: Cleanliness
Stayed 3 nights in May 2025

2/10 Terrible

Samantha Kaylee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy pool toilet, zero towels or coffee in room, rude belligerent stafff
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy and Nasty
Stayed 2 nights in Jun 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

No

Hotel was very run-down and looked abandoned. After seeing the room, I left.
Stayed 3 nights in Jun 2025

2/10 Terrible

Chris, Harrisburg

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Scott

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Claude

Travelled with family
Disliked: Amenities, property conditions & facilities
Checked in to my room and found dog feces smashed into the carpet.
Stayed 1 night in Jun 2025

2/10 Terrible

Josh

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Management wouldn’t fix our toilet, no towels in room or pool area. Tv wouldn’t work, management said deal with it or leave. Pool and hot tub filthy. Room extremely dirty, bed broke down. Had to sleep on top of the covers because it was so dirty. Front staff has no idea what they were doing. Said they were going to fix things and never did. Place should be shut down.
Stayed 1 night in Jun 2025

8/10 Good

Vicki

Stayed 1 night in Jun 2025

6/10 Okay

MICHAEL

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It is a quiet property with an attentive front desk, but the room was mot cleaned well, dirty windows and countertops
Stayed 1 night in Jun 2025

2/10 Terrible

Dylan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely disgusting. The room was so filthy you couldn’t walk on the carpet. Hairs and fecal matter all over the toilet. No hot water to take a shower. “Clean” sheets had hairs on them. Trash on the floor. Hot tubs were broken. Overall it was disgusting and disappointing. Don’t stay here.
Stayed 2 nights in Jun 2025

6/10 Okay

EDWARD

Stayed 2 nights in Jun 2025

2/10 Terrible

Kayla

Stayed 3 nights in Jun 2025