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Shangri-La Bengaluru

5.0 star property
VIP Access

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Photo gallery for Shangri-La Bengaluru

View from room
International cuisine
Designer toiletries, hair dryer, bathrobes, slippers
Designer toiletries, hair dryer, bathrobes, slippers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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No 56-6B Palace Road, Bengaluru, Karnataka, 560001
  • Place, Mount Carmel College
    ‪2 min walk‬
  • Place, Bangalore Palace
    ‪11 min walk‬
  • Place, Cubbon Park
    ‪18 min walk‬
  • Airport, Bengaluru (BLR-Kempegowda Intl.)
    ‪60 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Horizon Club, Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Horizon Club, Room, 1 King Bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bangalore View Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Bangalore View Twin

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Bangalore View King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Bangalore View King

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama View Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panorama View Twin

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama View King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panorama View King

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premier Suite

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe King

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Horizon Bangalore View)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed (Horizon Bangalore View)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Horizon Bangalore View)

In-room dining

Room, 2 Single Beds (Horizon Bangalore View)

  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Twin

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Shangri-La Bengaluru

Luxury hotel with full-service spa, near Bangalore Palace
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a 24-hour health club and a bar/lounge.
Shangri-La Bengaluru offers 397 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 45-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Bengaluru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Chi has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Bengaluru. During your stay, you're just a quick walk from Mount Carmel College. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at B Cafe, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, reflexology or body treatments at Chi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 13 minutes by foot from Bangalore Palace and a 3-minute drive from M. Chinnaswamy Stadium
  • Airport, railway station and local-area shuttle service available for a fee
Shangri-La Bengaluru offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 21000 square feet (1951 square metres) and includes a conference centre. A children's pool, a nightclub, and a sauna are also featured at the luxury Shangri-La Bengaluru. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
B Cafe – This coffee shop specialises in international cuisine.
Caprese – This restaurant specialises in Italian cuisine. Open daily.
Ssaffron – On-site restaurant. Open daily.
Yataii – This restaurant specialises in Japanese cuisine. Open daily.
Shang Palace – This restaurant specialises in Chinese cuisine. 3-star Michelin rating. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,611 for adults and INR 1,611 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • B Cafe
  • Caprese
  • Shang Palace
  • Ssaffron
  • Yataii

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (21,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Bengaluru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1611 for adults and from INR 1611 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Bengaluru offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
As per the Indian government, this property does not accept cash payment of INR 200,000 or more. Indian citizens must present a PAN card and travelers who are not citizens of India must present a passport when making a cash payment of INR 50,000 or more.
Please note that PAN cards are not accepted as identification at this property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Shangri-La Hotel Bengaluru
Shangri-La Bengaluru
Shangri-La Bengaluru Hotel
Shangri La Hotel Bengaluru
Shangri-La Bengaluru Bengaluru
Shangri-La Bengaluru Hotel Bengaluru

Shangri-La Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 257 out of 346 reviews
Rating 8 - Good. 54 out of 346 reviews
Rating 6 - Okay. 18 out of 346 reviews
Rating 4 - Poor. 9 out of 346 reviews
Rating 2 - Terrible. 8 out of 346 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mithun

Liked: Cleanliness
AC was not working when I checked in. Staff at reception were not welcoming. No information on hotel amenities, restaurants etc were provided. Overall disappointing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Benjamin, new york

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff exceedingly polite and caring. Great room for the price - world class is not an exaggeration.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ganeshwari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Bangalore as a city stop as we went somewhere else before this. We stayed 4 nights but did not actually go out. The hotel’s food was really good, healthy and a good variety. We tried all restaurants. The Chinese and Indian restaurants were the best. I would say maybe the Japanese and Italian food were good for Indian standards, but as someone who has lived in Italy and love Japanese food, those restaurants were not really good, noodles/ pasta were over cooked and there weren’t the Italian and Japanese flavour required. The rooms were comfy and plenty of things to watch on tv. We were in the 16th floor sos did not really hear the traffic. All staff were very nice, especially Muskan from b Cafe, she really took care of us
Stayed 3 nights in Oct 2025

10/10 Excellent

ravi

Stayed 1 night in Oct 2025

8/10 Good

Ganeshwari

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine except this one staff at break on the 28th when I was going for an omelette, I stood there for 5mins while he ignored me and served others. Not sure if this was because I was brown and the others were white and Asian people. FYI- I am not Indian, but from Mauritius, so I have the same skin colour, but that doesn’t mean that I should get ignored, I paid the same amount as everyone else there. Anyways, other than that, everything else was fine
Stayed 1 night in Oct 2025

10/10 Excellent

kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Rupan

I have given 3 stars for the following reasons: 1) when I first checked in, I asked to use the bathroom in the lobby. It smelled bad - I think the smell was coming from the sewer system. For a ‘5-star’ property, that is unacceptable. 2) When I checked-out, I asked for a printout of my receipt - essentially a piece of paper showing how much I was charged, and the fact that I had paid. Now mind you, although this was booked through Expedia, I chose to pay the hotel directly (the whole amount, in Rupees) when I checked-in. This should not have been a problem, but your front desk staff refused to print me a receipt. I stayed at the Taj Bangalore two days prior, and they were booked through Expedia as well, but they had no problem printing out a receipt for my records. 3) In general the service from the staff was not bad, however when I first checked-in, the man who checked me in, seemed to be somewhat patronizing in his behavior. I guess he just didn’t seem very professional and welcoming (not saying he didn’t smile, etc., just something about his attitude). Again, something I did not experience with the staff at the Taj.
Stayed 2 nights in Oct 2025

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Batmunkh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Sep 2025

8/10 Good

Amrita

Liked: Cleanliness
Disliked: Staff & service
Was very noisy had to change room twice
Stayed 2 nights in Aug 2025

10/10 Excellent

Zahed, Paradise valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotels in the world!
Stayed 1 night in Aug 2025

10/10 Excellent

younghee

Stayed 2 nights in Sep 2025

10/10 Excellent

MOHAMMED

Stayed 8 nights in Aug 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Biswa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic overall, highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Manu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our fav place to stay. Nice location. The Shangri la quality global standards.
Stayed 1 night in Aug 2025

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Staff

Absolutely excellent staff who went over and above the level of service expected.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pradipsing

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good but they don’t allow to click pic near swimming pool. They should allow that too
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just great. Definitely Recommend.

Great hotel, comfortable in the top 5 hotels I’ve stayed at in Bangalore. I stayed here on a weekend to break up a business trip which was further out of the city. I left my power bank in the bar after one too many of the drinks… I emailed them and managed to resolve it quickly, picked it up the next weekend when I was in town. Fantastic Service all round and great breakfast options.
Stayed 1 night in Aug 2025

10/10 Excellent

Marco, San antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was amazing. i would stay here just because of the amazing hospitality. simply wonderful
Stayed 1 night in Aug 2025

10/10 Excellent

Suman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Praveen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay. especially the lounge option. Very friendly and responsible staff. Would definitely recommend to my circle.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nanda

Stayed 1 night in Jul 2025

8/10 Good

Chong

Business traveller
Liked: Cleanliness, staff & service, room comfort

Shangri-la needs to change their hotel fragrance.

I arrived at noon before check in time 2pm. My room was not available so the staff tried to sell me an executive room with lounge access and breakfast. However as I had to leave hotel at 5am on the last morning thus missing breakfast, I did not take up the offer. I did get my assigned room after an hour+. Upon checking out, I realised my gold sratus at Hotels.com would allow me free upgrade which was not extended to me. The room itself was outdated and the smell in the room was not pleasant. I would suggest Shangri-la to change all their pillows which smell stale. I also had 2 dinners and 1 lunch at Shang Palacce. The team was the best, professional and always checking on me.
Working desk
Stayed 3 nights in Jul 2025