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Holiday Inn Express & Suites New Buffalo by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites New Buffalo by IHG

Exterior
Lobby
Exterior
Free daily buffet breakfast
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
11500 Holiday Dr, New Buffalo, MI, 49117
  • Place, New Buffalo Railroad Museum
    ‪2 min drive‬
  • Place, New Buffalo Pere Marquette Depot
    ‪2 min drive‬
  • Place, Four Winds Casino New Buffalo
    ‪4 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Suite, 1 King Bed with Sofa bed (Wet Bar) | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed (Wet Bar)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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  • Parking included
  • Free WiFi
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The price is CHF 71
includes taxes & fees
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About this property

Holiday Inn Express & Suites New Buffalo by IHG

Hotel in New Buffalo with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Holiday Inn Express & Suites New Buffalo by IHG offers 80 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This New Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites New Buffalo by IHG. During your stay, you'll be within walking distance of New Buffalo Railroad Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Michigan and 10 minutes from Four Winds Casino New Buffalo
Holiday Inn Express & Suites New Buffalo by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. Holiday Inn Express & Suites New Buffalo by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This New Buffalo hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New Buffalo
Holiday Inn Express New Buffalo
New Buffalo Holiday Inn Express
Holiday Inn Express New Buffalo Hotel
Holiday Inn Express New Buffalo
Hotel Holiday Inn Express & Suites New Buffalo New Buffalo
New Buffalo Holiday Inn Express & Suites New Buffalo Hotel
Hotel Holiday Inn Express & Suites New Buffalo
Holiday Inn Express & Suites New Buffalo New Buffalo
Holiday Inn Express Suites New Buffalo
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express New Buffalo

Holiday Inn Express & Suites New Buffalo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 74 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with my sister who has a brain tumer we enjoyed
Stayed 3 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for three nights, to get clean towels you would have to go to the front desk to exchange them. The trash was never emptied in the room you had to put it out your door and go get a new bag at the front desk. Our son and daughter in law’s room had mold on the curtains and the carpeting was damp. When they went to the front dest to complain they were surprised about the mold on the curtains and the floor being damp, the cleaning staff should have noticed it. The breakfast bar had no fresh fruit ou juice for our grandchildren and the other kids that were staying at the hotel the juice machine was out of order for three days. When I went to the front desk and asked about juice and fruit they said that the del driver shorted them. I would think that they could have went to the grocery store and bought some juice and fruit. Are room was $200.00 a night for self serve room service and a poor breakfast bar.
Stayed 3 nights in Aug 2025

8/10 Good

Jeanne

Stayed 2 nights in Aug 2025

6/10 Okay

Cindy

Travelled with group
Liked: Amenities
Sketchy area
Stayed 2 nights in Aug 2025

8/10 Good

Emmarose

Stayed 2 nights in Aug 2025

10/10 Excellent

Qinqing

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast and clean rooms!
Stayed 2 nights in Aug 2025

8/10 Good

Aaron

Business traveller
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Brooke James

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great Room clean and comfortable with a lot of pillows.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable hotel with a very nice breakfast
Stayed 1 night in Aug 2025

8/10 Good

Dena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Breakfast included. Quiet. I would have liked some healthier options for breakfast. A little mold on the shower ceiling because no bathroom ventilation and the room smelled a little. Better once we turned on the a/c fan.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Stayed 1 night in Jul 2025

10/10 Excellent

Nazera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean basic hotel and friendly staff. We had a great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean and comfortable hotel. Excellent breakfast and delicious coffee! Very friendly and helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Carolyn, Calumet City

Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, tub drained slowly in room but that’s the only complaint!
Stayed 3 nights in Jul 2025

10/10 Excellent

Pat

Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed for two nights and was almost impossible to get towels for the second night from any of the hotel staff, they kept saying come back to the front desk in a couple hours until like 7:30pm when we finally got a couple extra towels. Property was very clean though and in a great location, besides the complaints about the hotel’s apparent lack of towels, we had a great time and would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Friendly staff, clean room.
Stayed 1 night in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025