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Best Western Plus Castlerock Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Castlerock Inn & Suites

Restaurant
Fitness facility
Indoor pool
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
501 SE Walton Boulevard, Bentonville, AR, 72712
  • Place, Painting with a Twist Bentonville
    ‪18 min walk‬
  • Place, Osage Park
    ‪4 min drive‬
  • Place, Tiger Stadium
    ‪4 min drive‬
  • Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(41 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(38 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Castlerock Inn & Suites

Hotel in Bentonville with indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Plus Castlerock Inn & Suites offers 83 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Plus Castlerock Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Painting with a Twist Bentonville. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Walmart Headquarters and 7 minutes from Crystal Bridges Museum of American Art
Best Western Plus Castlerock Inn & Suites offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Best Western Plus Castlerock Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Bentonville hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Castlerock
Best Western Plus Castlerock
Best Western Plus Castlerock Bentonville
Best Western Plus Castlerock Inn
Best Western Plus Castlerock Inn Bentonville
Bentonville Best Western
Best Western Bentonville
Best Western Plus Castlerock Inn Suites
Best Plus Castlerock & Suites
Best Western Plus Castlerock Inn & Suites Hotel
Best Western Plus Castlerock Inn & Suites Bentonville
Best Western Plus Castlerock Inn & Suites Hotel Bentonville

Best Western Plus Castlerock Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay. Outstanding breakfast. Unusually helpful staff. Large room with many lamps but still dark areas. Suggest you bring a headlamp and/or flashlight as we always do. Only sofa had good light for reading a book or device without backlighting.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities
Everything was perfect.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front-desk staff was friendly whenever I had to speak with them. The eggs were really good every morning. I had a rental car but was able to park far enough away from other cars so that the rental wouldn't get nicked or scratched. It turns out the property was less than a mile from the location of my granddaughter's wedding and an easy 3-mile drive to church on Sunday. It was easy to get to and from the airport. Even though it was on a busy street I didn't hear any outside noise. The only difficulty was figuring out how to use the a/c control. The bathroom sink faucet was stiff and difficult to adjust to get warm water. The front-desk attendant took note of it to be repaired after I left. I didn't think it was necessary to do so during my stay.
Stayed 3 nights in Oct 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities
Room was clean, staff friendly & helpful, bed was comfy.
Stayed 1 night in Oct 2025

8/10 Good

Valarie Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The array of breakfast foods did not appeal to me. I ate a cutie/orange. My son, who stayed with me the 2nd night, although I paid for 2 people for both nights, enjoyed the breakfast foods offered. Parking was good. Room fronted a highway that was very noisy. I did not request the room to be tended during my stay but someone came in and made the bed but did not wipe down nightstand nor run vacuum cleaner. . I picked up crumbs that were quite visible and wiped down visible spill on nightstands after the visit. . . which happened while I was at a wedding. Staff were fine, room was comfortable but the price was outrageous in my view. Nearly $500 for two nights. Asking for tips in their survey was inappropriate in my view as I had no direct interaction with anyone aside from checking in and paying for a bottle of water and a bag of chips.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed 2 nights, room key would not work. Had to be rekeyed 6 times. Old key reader manager will not replace. Our room was so noisy, felt like nyc
Stayed 2 nights in Oct 2025

10/10 Excellent

Wenfeng

Stayed 3 nights in Oct 2025

8/10 Good

kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff everything as expected
Stayed 3 nights in Oct 2025

4/10 Poor

mark Chandler

Disliked: Property conditions & facilities
Chek-in was terrible. the reservations were booked under incorrect name combination. When I told them my last Name they could not find it - said we did not have reservations. Almost forced us to go to a different hotel. caused tons of frustrations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. The room was clean, the food was good. The only negative is… the juice was awful. Everyone was throwing it away. Otherwise great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Marian, Downingtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Very close to Walmart headquarters. Friendly staff, clean property, comfortable beds, living room/suite area making area roomy and relaxing, fresh linens, toiletries, easy parking. Basic breakfast but the gravy for the biscuits was cold. (Maybe the crockpot wasn’t working?) Overall, really enjoyed stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property. Secind time we have been here. And it has been about 5 years in between. Property is still nicely kept. Roomms are nice and clean. There is construction on the street in front of them, but it does not make it difficult to enter or exit. Their driveways are still clear. Fitness room & pool was a great end to each of our days. Staff was super great. Even when I had a problem due to my part (not theirs). They were quick to help me get it straightened out. Breakfast was great also. Scrambled eggs, diced potatoes, mini omelets, bacon, biscuits & gravy. And all of your usual waffles, cereal, toast, etc... I highly recommend staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Met my needs very well and the staff is truly friendly and helpful
Stayed 6 nights in Oct 2025

2/10 Terrible

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quite.
Stayed 1 night in Sep 2025

10/10 Excellent

robert e.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and clean rooms. Nice breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was super comfortable. Staff beyond friendly
Stayed 6 nights in Sep 2025

10/10 Excellent

PENGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obviously an older hotel but it didn’t affect our good opinion of our stay. We enjoyed our room and all was clean. We would stay again.
Stayed 1 night in Sep 2025