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Best Western Plus Hotel Bern

4.0 star property

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Photo gallery for Best Western Plus Hotel Bern

Terrace/patio
Lobby
Rooftop bar
Front of property
1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Zeughausgasse 9, Bern, BE, 3011
  • Federal Palace
    ‪3 min walk‬
  • Bern Rose Garden
    ‪14 min walk‬
  • Wankdorf Stadium
    ‪5 min drive‬
  • Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed) | Private kitchenette | Fridge, espresso maker

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Refrigerator (with Sofabed)

Suite, 1 Double Bed, Refrigerator (with Sofabed) | 1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Suite, 1 Double Bed, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Annex Building (Boutique Room)

Standard Room, 1 Double Bed, Annex Building (Boutique Room) | 1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Standard Room, 1 Double Bed, Annex Building (Boutique Room)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed) | 1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds) | 1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.4 out of 10
Exceptional
(56 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Deluxe Double Room

  • Sleeps 2

Boutique Room Annex

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Suite

  • Sleeps 3

View all photos for Apartment

1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Apartment

  • Sleeps 3

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About this property

Best Western Plus Hotel Bern

Pet-friendly hotel connected to a shopping centre in Bern with a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space.
Best Western Plus Hotel Bern offers 116 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Bern hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Best Western Plus Hotel Bern's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from French Church. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the helpful staff
  • Steps from French Church and Jackpot Spielcasino Bern
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8611 square feet (800 square metres) and includes a conference centre. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Bern.

This 4-star Bern hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Volkshaus 1914 – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Attikabar – On-site rooftop bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 24.90 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Attikabar
  • Volkshaus 1914

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (8,611 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1914
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 22 per person
  • Nearby parking fee: CHF 24.90 per day (2297 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Best Western Hotelbern
Best Western Hotelbern Bern
Best Western Hotelbern Hotel
Best Western Hotelbern Hotel Bern
Best Western Hotelbern
Best Western Plus Bern Bern
Best Western Plus Hotel Bern Bern
Best Western Plus Hotel Bern Hotel
Best Western Plus Hotel Bern Hotel Bern

Best Western Plus Hotel Bern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 396 out of 574 reviews
Rating 8 - Good. 139 out of 574 reviews
Rating 6 - Okay. 30 out of 574 reviews
Rating 4 - Poor. 3 out of 574 reviews
Rating 2 - Terrible. 6 out of 574 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wieland

Stayed 1 night in May 2025

8/10 Good

Dinuka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel, very clean in new condition.
Stayed 4 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and you can walk from the train station.
Stayed 5 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Central location.
Stayed 2 nights in May 2025

10/10 Excellent

Kapil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel except for the breakfast! Not very many choices in the breakfast and especially for a vegetarian! It was centrally located where should could walk and see all of old town! Bus station is hardly 100 feet.
Stayed 1 night in Apr 2025

10/10 Excellent

RAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aubrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Best West

Best Best West I have ever stayed in
Stayed 2 nights in Mar 2025

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mina

Stayed 1 night in Apr 2025

10/10 Excellent

Pratima

Stayed 3 nights in Apr 2025

10/10 Excellent

Landon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quaint and so close to downtown. We would stay here again!!
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew Mohan

Stayed 2 nights in Apr 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the facility was very clean. Lots of dining options and shopping nearby.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pylyp

Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Stayed 2 nights in Mar 2025

10/10 Excellent

Sergey

Stayed 1 night in Mar 2025

10/10 Excellent

Richard, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop ist Hammer
Stayed 1 night in Mar 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Dipti

Liked: Property conditions & facilities
Great location and friendly service
Stayed 4 nights in Oct 2024

10/10 Excellent

Sonia Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a wonderfully clean lobby area Thank you to team @Best Western Bern
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

10/10 Excellent

Shidrokh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and a very nice, clean hotel. Conveniently located close to the city center and just a short walk from the train station. Parking is available at the metro parking for €26 with hotel validation (from 5 PM to 8 AM). Overall, a clean and comfortable stay—highly recommend!
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bern 1 night stay.

It was very clean. Everything is modern and worked well. The bed was comfy and we had no complaints . It has been rebuilt and refurbished behind an original facade to make the rooms as efficient both in terms of use of space and looking after. Only 8 mins walk from Central Train Station if you exit in the right place from the underground walkway at the
Stayed 1 night in Jan 2025

10/10 Excellent

Mil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and newly renovated rooms. Very clean. Central
Stayed 3 nights in Dec 2024

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bern stay

The hotel is fine, very conveniently located. One thing that is not true is the parking - they do not have one. We did have an issue with hot water for 5 days in a row. They finally fixed that problem, but not the water pressure, which is almost non existent. They did give us free breakfast and took one night off the bill
Stayed 6 nights in Dec 2024