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Best Western Plus Hotel Bern

4.0 star property

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Photo gallery for Best Western Plus Hotel Bern

Terrace/patio
1 bedroom, in-room safe, blackout curtains, free cots/infant beds
Rooftop bar
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Zeughausgasse 9, Bern, BE, 3011
  • Federal Palace
    ‪3 min walk‬
  • Bern Rose Garden
    ‪14 min walk‬
  • Wankdorf Stadium
    ‪5 min drive‬
  • Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed) | Private kitchenette | Fridge, espresso maker

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Refrigerator (with Sofabed)

Suite, 1 Double Bed, Refrigerator (with Sofabed) | 1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Suite, 1 Double Bed, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Annex Building (Boutique Room)

1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Standard Room, 1 Double Bed, Annex Building (Boutique Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed) | 1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds) | 1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.4 out of 10
Exceptional
(51 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Boutique Room Annex

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Apartment

1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Best Western Plus Hotel Bern

Pet-friendly hotel connected to a shopping centre in Bern with a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space.
Best Western Plus Hotel Bern offers 116 air-conditioned accommodations with espresso makers and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Bern hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Best Western Plus Hotel Bern's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from French Church. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from French Church and Jackpot Spielcasino Bern
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Bern.

This 4-star Bern hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Volkshaus 1914 – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Attikabar – On-site rooftop bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 24.90 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Attikabar
  • Volkshaus 1914

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1914
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 22 per person
  • Nearby parking fee: CHF 24.90 per day (2297 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Best Western Hotelbern
Best Western Hotelbern Bern
Best Western Hotelbern Hotel
Best Western Hotelbern Hotel Bern
Best Western Hotelbern
Best Western Plus Bern Bern
Best Western Plus Hotel Bern Bern
Best Western Plus Hotel Bern Hotel
Best Western Plus Hotel Bern Hotel Bern

Best Western Plus Hotel Bern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 543 reviews
Rating 8 - Good. 129 out of 543 reviews
Rating 6 - Okay. 29 out of 543 reviews
Rating 4 - Poor. 3 out of 543 reviews
Rating 2 - Terrible. 6 out of 543 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wieland

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 2 nights in Mar 2025

10/10 Excellent

Sergey

Stayed 1 night in Mar 2025

10/10 Excellent

Richard, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop ist Hammer
Stayed 1 night in Mar 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Dipti

Liked: Property conditions & facilities
Great location and friendly service
Stayed 4 nights in Oct 2024

10/10 Excellent

Sonia Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a wonderfully clean lobby area Thank you to team @Best Western Bern
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

10/10 Excellent

Shidrokh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and a very nice, clean hotel. Conveniently located close to the city center and just a short walk from the train station. Parking is available at the metro parking for €26 with hotel validation (from 5 PM to 8 AM). Overall, a clean and comfortable stay—highly recommend!
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bern 1 night stay.

It was very clean. Everything is modern and worked well. The bed was comfy and we had no complaints . It has been rebuilt and refurbished behind an original facade to make the rooms as efficient both in terms of use of space and looking after. Only 8 mins walk from Central Train Station if you exit in the right place from the underground walkway at the
Stayed 1 night in Jan 2025

10/10 Excellent

Mil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and newly renovated rooms. Very clean. Central
Stayed 3 nights in Dec 2024

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bern stay

The hotel is fine, very conveniently located. One thing that is not true is the parking - they do not have one. We did have an issue with hot water for 5 days in a row. They finally fixed that problem, but not the water pressure, which is almost non existent. They did give us free breakfast and took one night off the bill
Stayed 6 nights in Dec 2024

10/10 Excellent

Lizhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay overall. Convenient to everything and super nice staffs
Stayed 2 nights in Dec 2024

10/10 Excellent

Weiqing

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location, clean & helpful staff. room is quite small thou
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay in the Heart of Bern

I thoroughly enjoyed my stay at the Best Western Plus Hotel Bern! The room was clean, comfortable, and well-equipped, with a cozy bed and plenty of storage space for clothing. The location couldn’t have been better—right in the heart of Bern's charming Old City, making it easy to explore all the sights. The breakfasts were excellent, offering a variety of delicious options to start the day. The staff were friendly and always ready to help. I highly recommend this hotel to anyone visiting Bern—you won’t be disappointed!
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, room comfort

Really good visit

The Best Western brand name attracted me to this hotel. Finding the brand name from the street was a bit tricky. One this was sorted out, my stay was super.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martin

Stayed 4 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully modern, updated historic hotel, close to all central Bern sites. Friendly, helpful staff. Excellent restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zhe

Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our stay in Bern. Very convenient for walking to all of the sites and museums we wanted to see. Parking at Metro was convenient and undercover. The area had had a deluge of snow before our arrival so any street parking was not possible. I would suggest booking dinner in advance as is was quite difficult getting in at the better restaurants in the area
Stayed 2 nights in Nov 2024

10/10 Excellent

Austin

Stayed 3 nights in Nov 2024

10/10 Excellent

Kitty

The first thing we figured out when we got there was that we did not have the right electrical adapters. Management provided us with two and only asked that we turned them back in when we checked out. Who does that nowadays! The desk was helpful and friendly at every turn. The area was great as well. The is a market just doors down from the hotel and you can get almost anything you could need there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Amenities
Very central location with nice breakfast to start our day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatrooftop bar, clean hotel in heart of old town

Beautiful hotel in the heart of old town Bern with easy walk to train station with luggage. Nice clean rooms - whole hotel seemed very clean and quiet. We really enjoyed the rooftop bar - views were amazing (part of the reason I booked this place). Great breakfast. I would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Slava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place

Amazing hotel!!!
Stayed 1 night in Oct 2024