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Stay KooooK Bern City – Online Check In

3.0 star property

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Photo gallery for Stay KooooK Bern City – Online Check In

Terrace/patio
Front of property
Library
View from room
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Zeughausgasse 26, Bern, BE, 3011
  • Federal Palace
    ‪5 min walk‬
  • Bern Rose Garden
    ‪16 min walk‬
  • Wankdorf Stadium
    ‪5 min drive‬
  • Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Single Room

8.6 out of 10
Excellent
(10 reviews)
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Family Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Family Room

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("Amazing")

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Double Room ("Big")

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room "Cozy"

9.2 out of 10
Wonderful
(23 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

Premium Double Room ("High") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("High")

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Free WiFi
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includes taxes & fees
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About this property

Stay KooooK Bern City – Online Check In

Hotel in Bern
Express check-in, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance.
Stay KooooK Bern City – Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Stay KooooK Bern City – Online Check In's great location. During your stay, you're just a quick walk from French Church. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Steps from French Church and Prison Tower (Kafigturm)
As a guest of Stay KooooK Bern City – Online Check In, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi.

This 3-star Bern hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City – Online Check In

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 508 reviews
Rating 8 - Good. 82 out of 508 reviews
Rating 6 - Okay. 23 out of 508 reviews
Rating 4 - Poor. 15 out of 508 reviews
Rating 2 - Terrible. 8 out of 508 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Northwich

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very central. Fantastic roof terrace with amazing view of the city. Room was small but well designed and very functional. Staff were friendly and helpful. Would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
A fabulous concept- comfortable, clean and with great facilities.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Minimalist but everything that yoy need for traveling. Amazing location! Would stay again
Stayed 2 nights in May 2025

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic place to stay. The room itself was the perfect size for one, exceptionally clean and bright. The common area had lots of space, and the 24hr free lattes, tea and water were a welcome surprise. The kitchen area also looked well equipped. Additionally they allow you to access the amenities until 6pm on the day of checkout, which immensely streamlined the process. Rooftop patio also a bonus. I will look for a stay kooook in my future travels and if ever in Bern again will choose to stay here.
Stayed 3 nights in May 2025

10/10 Excellent

Jan

Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good stay!

We had never stayed in a hotel where you used your phone for main door access and room , once we hit our head round it , it was fine. I really liked the concept of the social space , buying your own food in the communal space , a great coffee machine for free use . Reception person was very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Erick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everythign was perfect, very modern, clean and well located but you gotta have a TV in a hotel room.
Stayed 2 nights in May 2025

8/10 Good

Diane, OXFORD

Liked: Cleanliness, staff & service, property conditions & facilities
We got the big room but it's not very big. They have a common area with free coffee, tea and water. The room does not have a tv. It's clean but very tight for 2 people.
Stayed 2 nights in May 2025

10/10 Excellent

Verle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and clean.
Stayed 6 nights in May 2025

10/10 Excellent

Fabian

Stayed 3 nights in May 2025

10/10 Excellent

David

Very cool. Like a programmer cabal designed a co-op hotel using IKEA. Highly recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Colette, Marlborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at this hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alma, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, love the artworks and everything in this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Vishwas

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Uwe, Palo Alto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access, walkable and via public transport. Highlights were the common area with free tea and coffee and the rooftop area.
Stayed 2 nights in Apr 2025

8/10 Good

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, staff, and environment…only issue was don’t count on luggage storage, self service, and quickly fills up
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas, Zürich

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Really cool and nice place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very well organized room with lots of ability to hang things.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Mar 2025