When we checked in one hour after we were assured we could check in we found the place filthy. The kitchen sink was clean, the bathrooms were clean and the trash was removed but other than that the rest was filthy. We waited on hold for over an hour to contact Resort Quest and they sent the cleaning crew back. It was better, but there was still food on the living room furniture and the carpets were still not vacuumed and there was still food all over the porch. We called again and it took over another hour to get through and they came back again, and when they left there was still food on the porch. After that we gave up on them and cleaned it up ourselves. For the amount of money we paid per night plus fees we really expected a much nicer and cleaner place. VRBO was great to deal with but Resort Quest was horrible. The unit really needs to be updated.