The property appears decent from outside. however, we did last min. check in and the room was beyond dirty! the beds are old as can be falling apart with an old sheet sustaining the bed frame. the bed frame was coming apart! the floor was dirty dirty dirty!!! Heater wasnât working and wall heater had a burnt remote with tape to hold it together. We contact the guy and he said heâll get housekeeper to come clear, of course that didnât happen. I should have read previous reviews!! PLEASE DO NOT GO THERE! itâs sooooo dirty till its scary! Why kids and I could not sleep due to the bed feeling and smelling dirty. The sheets were clean but extremely wrinkled!!! I DO NOT RECOMMEND and please share this with others
Disappointing Stay Despite Easy Check-In
I recently stayed at Bear Creek Resort and while the self check-in process was smooth and convenient, the rest of the experience was far from pleasant. The room was old and run-down, with worn-out furniture and a generally unkempt appearance.
The worst part was discovering a mouse in the room. Iâve stayed at several hotels in the mountains before and have never encountered rodents inside the rooms. This was not only unsettling but also raised concerns about the overall cleanliness and maintenance of the hotel.
While the location was great and the check-in process was hassle-free, the poor condition of the room and the presence of a mouse made this a stay I wouldnât repeat. I would not recommend this hotel unless major improvements are made.
Heavy snow fall and no one to clear the entrance. Thatâs the only disadvantage about not having staff there. Small car almost got stuck in the snow. Staff was very responsive over text though.