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Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

Restaurant
Rooftop terrace
Lobby
Junior Suite | 1 bedroom, down duvets, minibar, in-room safe
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
Mesedeetako Kaia 3, Bilbao, 48003
  • Place, Plaza Nueva
    ‪5 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪18 min walk‬
  • Place, San Mames Stadium
    ‪3 min drive‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, down duvets, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, down duvets, minibar, in-room safe

Classic Room

9.4 out of 10
Exceptional
(31 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Views to the river

Premium Room, Views to the river | 1 bedroom, down duvets, minibar, in-room safe

Premium Room, Views to the river

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Suite, City View

Classic Suite, City View | 1 bedroom, down duvets, minibar, in-room safe

Classic Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, City View

Basic Room, City View | 1 bedroom, down duvets, minibar, in-room safe

Basic Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Axel Hotel Bilbao – Adults Only

Adults-only hotel connected to a shopping centre in Bilbao with a seasonal outdoor pool
A 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, spa services, a seasonal outdoor pool and dry cleaning are on-site.
Axel Hotel Bilbao – Adults Only offers 110 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with Turkish bath/hammam.
With your stay at Axel Hotel Bilbao – Adults Only, you're connected to a shopping centre and just a quick walk from Bilborock. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
Axel Hotel Bilbao – Adults Only offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and dry cleaning/laundry services are also featured at Axel Hotel Bilbao – Adults Only.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in August.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 188 reviews
Rating 8 - Good. 46 out of 188 reviews
Rating 6 - Okay. 11 out of 188 reviews
Rating 4 - Poor. 7 out of 188 reviews
Rating 2 - Terrible. 3 out of 188 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Rene

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Smelly room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Comfortable and quiet
Stayed 2 nights in Jun 2025

2/10 Terrible

David

Stayed 3 nights in Jun 2025

4/10 Poor

Elizabeth

Disliked: Amenities
Location was good- you could walk to the old city very easily. The pool is very small and there are no towels or umbrellas for shade. The bar at night is non existent- no scene or vibe . One sink in bathroom and no counter space for make up etc. bed was clean. I wouldn’t stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Stayed 2 nights in Jun 2025

10/10 Excellent

Jad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rashmee

Liked: Cleanliness, amenities, property conditions & facilities
Amazing- beautiful, pristine, and a great neighborhood.
Stayed 1 night in Jun 2025

8/10 Good

Leonard J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel with friendly and helpful staff. The only downside was the toilet in the room. There is a gap all around the door so no sound privacy should you need to go to the loo and your partner is in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Seema

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ian, Bolton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is extra, but well worth it. Roof top pool is small. Gym well equipped. Disappointed that bar closes at 9pm.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rita

Stayed 3 nights in Jun 2025

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fantastic! Staff were friendly, everything was spotless and had a nice new feeling. Bed was really comfy and great pillows. Good location, easy to walk everywhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanleidys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The turkish bath was amazing, the staff welcoming, the rooms were very clean the bed was comfortable and the hotel was quiet. The food was superb. Everything was great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gente muy amable todo el tiempo. El mantenimiento y limpieza de la habitación super bien. En general una experiencia muy buena, la ubicación es fantástica.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

craig

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very convenient location. Room was nice but a few complaints about the design. The shower and bath enclosure is 100% glass. Mostly frosted but one clear panel directly adjacent to bed into shower and sink area so zero privacy from room. Entry to bath has clear frameless glass panel you walk through and seemed unsafe… easy to accidentally walk into glass wall with edge being frameless especially in the dark. Bar in lobby was never open except for breakfast. Alternate bar on roof had very little shade and limited open hours. But plenty of places to walk to and eat/drink nearby.
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel in a great location
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’m could not fault the hotel. Beautiful rooms, friendly and very helpful staff, perfect location for exploring Bilbao. Old Town just across the bridge and then only a 5-10 minute walk to the main shopping area. Couldn’t be more perfect. Will definitely stay again.
Stayed 5 nights in May 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

There is no nearby parking garage

Parking was far away and a challenging drive to reach! The hotel was very nice but some small things…there is no place in the bathroom for counter space. It is weird that a new hotel would be designed that way. Other than the parking it was a very nice stay!
Stayed 2 nights in May 2025

10/10 Excellent

Neelum

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience.
Stayed 3 nights in May 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 star hotel!

If I could give this hotel 10 stars, I would! It was amazing! The room was spacious and very comfortable. The hotel and room were very clean and everything was so new and fresh. The staff were very friendly and allowed us to check in early which was really appreciated. It's in a very convenient location, close to the market and walking distance to lots of the sites, bars and restaurants.
Stayed 3 nights in May 2025

6/10 Okay

David

Stayed 1 night in May 2025

6/10 Okay

Iain

Liked: Cleanliness, property conditions & facilities, room comfort
It was in a good location and very clean.
Stayed 4 nights in May 2025