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Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

Restaurant
Rooftop terrace
Lobby
Junior Suite | Down duvets, minibar, in-room safe, desk
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Mesedeetako Kaia 3, Bilbao, 48003
  • Place, Arriaga Theater
    ‪3 min walk‬
  • Place, Ribera Market
    ‪3 min walk‬
  • Place, Plaza Nueva
    ‪5 min walk‬
  • Airport, Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Basic Room, City View

Basic Room, City View | Down duvets, minibar, in-room safe, desk

Basic Room, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Classic Room

Classic Room | Down duvets, minibar, in-room safe, desk

Classic Room

9.4 out of 10
Exceptional
(36 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Views to the river

Premium Room, Views to the river | Down duvets, minibar, in-room safe, desk

Premium Room, Views to the river

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, City View

Classic Suite, City View | Down duvets, minibar, in-room safe, desk

Classic Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Axel Hotel Bilbao – Adults Only

Adults-only hotel connected to a shopping centre in Bilbao with a full-service spa
A full-service spa, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and spa services.
Axel Hotel Bilbao – Adults Only offers 110 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ibiza Posidonia. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

With your stay at Axel Hotel Bilbao – Adults Only, you're connected to a shopping centre and just a quick walk from Bilborock. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Ibiza Posidonia
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
Axel Hotel Bilbao – Adults Only offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and dry cleaning/laundry services are also featured at Axel Hotel Bilbao – Adults Only.

This 4-star Bilbao hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 182 out of 265 reviews
Rating 8 - Good. 58 out of 265 reviews
Rating 6 - Okay. 15 out of 265 reviews
Rating 4 - Poor. 7 out of 265 reviews
Rating 2 - Terrible. 3 out of 265 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

6/10 Okay

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely brilliant hotel. The staff were so lovely. The hotel is really modern and chilled. Best shower and beds. Location is spectacular. Couldn't be better. Booking an Apex hotel again. They were great. And Bilbao. What a city
Stayed 2 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to old town

The staff were amazing and the hotel very nice, close to old town. My only 2 negatives were the breakfast wasn't great - eggs were very wet / inedible and selection not very good, and the bathroom design is really weird, so you can see your partner showering / hear them using the toilet (no door!), which gives lack of privacy. Otherwise a pleasant stay.
Stayed 4 nights in Sep 2025

6/10 Okay

Andrew, Oldham

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Fantastic hotel! The room was beautiful and clean, the staff were helpful and friendly. Great proximity to the old town, the market, restaurants, and public transportation. Roof top pool and bar was excellent - would definitely recommend!
Stayed 4 nights in Sep 2025

4/10 Poor

Cleon

Disliked: Cleanliness, room comfort
There was a nasty odor in the room thoughout our stay. The staff was informed . And they attempted to fix by pouring chemials in the shower drain but it did not help.
Stayed 2 nights in Sep 2025

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel with pleasant staff. Includes spa, gym and rooftop pool. Breakfast very good. Absolutely spotless throughout.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location, spacious rooms, great river views.
Stayed 3 nights in Sep 2025

8/10 Good

Rémi

Liked: Cleanliness, staff & service, property conditions & facilities
The building enjoys an excellent location, "on the river". It is clearly new. Maybe a bar would make it even more pleasant and a larger gym
Stayed 7 nights in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt quite welcome by Sandra at check in and very safe during my stay. Breakfast buffet and coffee service was very good. Walkable to all of the sites but the tram from Ribera Market was a good alternative to the Guggenheim in the rain. The room with a view of the Nervion River was worth the rate. I will look for other Axel Hotels in cities I visit in the future. Highly recommended!
View of river from room on 4th floor.
Same view at night. Peaceful!
Stayed 3 nights in Aug 2025

10/10 Excellent

Monika

Stayed 2 nights in Aug 2025

10/10 Excellent

Amresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Very close to the old town. Great roof bar and a cute pool (unheated). No children in the hotel. Excellent breakfast. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

New and clean but would not stay again

Room was new and clean However the room design is a bit odd. Bathroom has no door (a curtain), shower has a see through glass (no privacy), and shower area shape makes it too large, wasting space and making the rest of the room too small. Bed was quite uncomfortable - even if new - and so were the pillows (both me and my wife woke up sore) Location is central and easy to walk to the old town, but the neighbourhood and area where the hotel actually is (and behind the hotel) made us feel quite unsafe (to the point we took Ubers rather than walking a few times).
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet location out of city center, yet still close to the more bohemian side of Bilbao. We thoroughly enjoyed it!
Stayed 2 nights in May 2025

10/10 Excellent

Donna Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Warda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Stayed 4 nights in Aug 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights at Axel Bilbao. Room was nice and spacious, especially liked the large shower. Location was convenient just across the bridge from old town. However, the streets right behind the hotel up the hill was sketch and didn’t feel as safe to walk according to taxi driver and we saw some fights break out among locals.
Stayed 2 nights in Aug 2025

10/10 Excellent

rob

Stayed 5 nights in May 2025