Holiday Inn Express Bilbao by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Bilbao by IHG

Bar (on property)
Terrace/patio
Exterior
Exterior
1 bedroom, down duvets, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

View in a map
Zarandoa Kalea, 5, Derio, Vizcaya, 48160
  • Guggenheim Museum Bilbao
    ‪9 min drive‬
  • Plaza Nueva
    ‪9 min drive‬
  • San Mames Stadium
    ‪10 min drive‬
  • Bilbao (BIO)
    ‪14 min walk‬

Room options

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(47 reviews)
  • 17 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

Standard Room

8.6 out of 10
Excellent
(40 reviews)
  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(26 reviews)
  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

7.8 out of 10
Good
(6 reviews)
  • Park view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(24 reviews)
  • 17 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Bilbao by IHG

Eco-certified hotel with free breakfast and free airport shuttle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a microwave in a common area and a business centre.
Holiday Inn Express Bilbao by IHG offers 114 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. 20-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers.

This Derio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Bilbao by IHG. During your stay, you'll be close to Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 12 minutes by car from Guggenheim Museum Bilbao and 13 minutes from San Mames Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. A vending machine, multilingual staff, and a front desk safe are also featured at the eco-certified Holiday Inn Express Bilbao by IHG. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3-star Derio hotel is smoke free.

Guests are served a free buffet breakfast on weekends from 5:00 AM to 10:30 AM.
URBE – This restaurant serves lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekends 5:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • URBE

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Bilbao by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number HBI-01225

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Bilbao
Holiday Inn Express Bilbao Derio
Holiday Inn Express Bilbao Hotel
Holiday Inn Express Bilbao Hotel Derio
Inn Express Bilbao Hotel
Holiday Inn Express Bilbao
Express Bilbao By Ihg Derio
Holiday Inn Express Bilbao by IHG Hotel
Holiday Inn Express Bilbao by IHG Derio
Holiday Inn Express Bilbao an IHG Hotel
Holiday Inn Express Bilbao by IHG Hotel Derio

Holiday Inn Express Bilbao by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking. Great air con and breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

Christian

Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

TOM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, close to the airport. Very comfortable and exceptionally clean.
Stayed 1 night in May 2025

8/10 Good

Melanie

Stayed 1 night in May 2025

8/10 Good

zofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location if you are coming or going from the airport. Very good food!.
Stayed 1 night in May 2025

4/10 Poor

Gerard F

Disliked: Property conditions & facilities
There was a large water leak in a restaurant attached to the hotel. This resulted in fire alarms going off throughout the hotel and people evacuating their rooms. The alarms could not be turned off until the police arrived, which was approximately 40 minutes later. To add insult to injury, we awoke to no hot water, and then the water being turned off completely at 9 am for repairs which we were told would take several hours. The hotel did not offer any form of credit or compensation when we checked out. Just a “sorry for the inconvenience “. Hotel should have a policy of some form of credit for a bad situation like this. You can’t simply blame the attached restaurant when it affects your business.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude shuttle pick-up. Rude check-in service. Restaurant was flooded when we arrived, alarms going off and no one to greet us upon arrival. Eventually all we got was “wait!” While the only 2 staff members were running around with the police. Woman who eventually was checking us in was not understanding we had 2 reservations for the 3 of us, then not understanding which 2 of us were together. No apologies, no thank you for your patience!
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and convenient
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities
Very attentive staff.Shuttle service worth a tremendous amount. Location of hotel very good. Breakfast ok - adequate, specially for those departing very early. Restaurant next door really good. Cant fault this hotel.I have booked again. Looking forward to next stay on 24th May, 2025
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with good varied breakfast. Also good link to the port.
Stayed 1 night in May 2025

8/10 Good

Chihhsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unintended Stopover

My flight was cancelled so I booked this hotel as one of 2two nearest the airport as I recognised the Brand. Room was comfortable and early continental breakfast was welcome at 5am with warm pastries and coffee to start the day before getting the complimentary shutgle to thd airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent and a very unusual footpath in nature just around the corner!! Very friendly and excellent transport and early breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mary

Stayed 1 night in May 2025

10/10 Excellent

Maite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Clean and confortable. Good breakfast and staff very kind. We went for a family trip and it was a good choice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean

Stayed 1 night in Apr 2025

6/10 Okay

James Martin

Stayed 1 night in Apr 2025

8/10 Good

Ann

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay overnight for very early flight home
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stopped here for 2 nights to our way to Bordeaux. Great customer service. Clean and good value for money. Very nice breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Tereaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!!

Our stay was confortable. Nice hotel, good breakfast and Kind staff
Stayed 1 night in Apr 2025