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Holiday Inn Express Bilbao by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Bilbao by IHG

Exterior
Exterior
Down duvets, individually furnished, desk, iron/ironing board
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Zarandoa Kalea, 5, Derio, Vizcaya, 48160
  • Place, University of Deusto Bilbao
    ‪8 min drive‬
  • Place, Guggenheim Museum Bilbao
    ‪9 min drive‬
  • Place, San Mames Stadium
    ‪10 min drive‬
  • Airport, Bilbao (BIO)
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(28 reviews)
  • 17 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(27 reviews)
  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.6 out of 10
Excellent
(49 reviews)
  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(51 reviews)
  • 17 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

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Exterior
voco Bilbao City by IHG
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 379 reviews
The price is CHF 59
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About this property

Holiday Inn Express Bilbao by IHG

Hotel in Derio with free breakfast and free airport shuttle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a coffee shop/cafe and a microwave in a common area.
Holiday Inn Express Bilbao by IHG offers 114 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. 20-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers.

This Derio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Bilbao by IHG. During your stay, you'll be close to Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from Guggenheim Museum Bilbao and 13 minutes from San Mames Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Bilbao by IHG. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3-star Derio hotel is smoke free.

Guests are served a free buffet breakfast on weekends from 5:00 AM to 10:30 AM.
Snack bar – This bar serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available on weekends 5:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Snack bar

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number HBI-01225

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Bilbao
Holiday Inn Express Bilbao Derio
Holiday Inn Express Bilbao Hotel
Holiday Inn Express Bilbao Hotel Derio
Inn Express Bilbao Hotel
Holiday Inn Express Bilbao
Express Bilbao By Ihg Derio
Holiday Inn Express Bilbao by IHG Hotel
Holiday Inn Express Bilbao by IHG Derio
Holiday Inn Express Bilbao an IHG Hotel
Holiday Inn Express Bilbao by IHG Hotel Derio

Holiday Inn Express Bilbao by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1012 reviews
Rating 8 - Good. 315 out of 1012 reviews
Rating 6 - Okay. 120 out of 1012 reviews
Rating 4 - Poor. 46 out of 1012 reviews
Rating 2 - Terrible. 30 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, accommodating staff, nice clean room, easy transport to/from airport.
Stayed 1 night in Sep 2025

8/10 Good

Oscar D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband and I only stayed a night.Breakfast was excellent. A good variety.We decided to take the bus. Bus stop is nearby.Not punctual. As we waited the shuttle service was around the clock. Staff was wery friendly. I think the shower needed a little attention, moldy.
Stayed 1 night in Oct 2025

4/10 Poor

sandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The common area is very nice and updated. The rooms are not there were mode due between the grout line. The tub was old and the towers were tired. The shuttle service was marginal leaving was good but coming from the airport the driver didn’t bother to stop. Literally just did a drive-by.
Stayed 1 night in Sep 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

PATRICIA

Stayed 1 night in Sep 2025

4/10 Poor

Paul, Hampton

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are very old and weathered. No water bottle provided in the room. Spanish only television. Expedia booking of 2 rooms was not recognized and check in was over 30 minutes as a result. It was 31C and the shuttle bus driver did not turn on air conditioning. Holiday Inn and Expedia should be embarrassed about this property.
Stayed 2 nights in Sep 2025

2/10 Terrible

Erik

Disliked: Cleanliness, property conditions & facilities, room comfort
Banheiro alagado e com chuveiro vazando. Sem condições de uso confortável. Atendimento - não trocaram o quarto, não me forneceram um rodo Foi resolvido com colocação de toalhas para não molhar tudo mais. Forneceram toalhas para tal.
Stayed 1 night in Sep 2025

8/10 Good

Tami Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except we waited for the shuttle from the airport which never did show up and so we had to get in a taxi. We even called to find out where it was and they said it wasn’t at the hotel so it must be at the airport. The hotel needs to have better communication with the shuttle. We waited for an hour and the hotel is only 5min away. They did compensate us with a drink at the bar.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great airport shuttle service.
Stayed 1 night in Sep 2025

8/10 Good

Anne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Really helpful staff on front desk
Stayed 1 night in Sep 2025

8/10 Good

Alexander

Travelled with family
Liked: Amenities
Very convenient location, especially if you have early morning flight
Stayed 1 night in Sep 2025

8/10 Good

Igor, Rockville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a strange noise from the sink plumbing.
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility with excellent service at front desk. The airport shuttle is very convenient and had no trouble making a 7AM departure. The breakfast is super and starts at 5Am. This is an ideal hotel to use if you have an early flight the next morning or are arriving late to Bilbao Airport. It is not close to central Bilbao.
Stayed 1 night in Sep 2025

4/10 Poor

Editha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower we had just had curtains around it so small and when you shower the whole bathroom floor gets flooded, we had to use so many towels on the floor to catch the water! Awful! Bed sheets are so uncomfortable and not smelling fresh.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the airport
Stayed 1 night in Sep 2025

6/10 Okay

Kim

We were at shuttle area between 22:45 and 22:50 and waited until 23.15. Contacted hotel and were told it left at 22:45 so we had catch a taxi for 12 euros. Reception and breakfast staff very friendly and helpful. Good breakfast.
Stayed 1 night in Sep 2025

6/10 Okay

Christian

Travelled with family and small children
Liked: Staff & service
Aufgrund eines undichten Waschbeckens stand dies nicht zur Verfügung. Reparatur war nicht möglich, auch kein Zimmertausch. Für eine Nacht vor dem Heimflug gerade akzeptabel.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best option of stay near the airport

Free shuttle to airport from 5am to 11pm. Good breakfast starting at 5am - even they call it an express breakfast between 5am and 6am, it’s impressively good. We stay at two hotels near the airport and Holiday Inn is better in multiple ways (service, breakfast, price, frequency of shuttle).
Express breakfast included from 5am to 6am
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Disliked: Room comfort

Average room

Room was average size and condition. Was very noisy, could hear activity in next room. Only plus was airport shuttle
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Robinson

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is below par. Fake eggs, fake juice. Too Americanized it’s terrible
Stayed 3 nights in Aug 2025

4/10 Poor

JAEWAN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor breakfast, and sticky smell from the sofa bed
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing shuttle service, super close to the airport.
Stayed 2 nights in Aug 2025