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Hotel Silken Indautxu Bilbao

4.0 star property
VIP Access

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Photo gallery for Hotel Silken Indautxu Bilbao

Exterior
Daily buffet breakfast (EUR 18 per person)
Suite, Terrace | 1 bedroom, down duvets, minibar, in-room safe
Terrace/patio
Junior Suite | 1 bedroom, down duvets, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Housekeeping

Explore the area

View in a map
Plaza Bombero Etxaniz S/n, Bilbao, Vizcaya, 48010
  • Plaza Moyua
    ‪8 min walk‬
  • San Mames Stadium
    ‪13 min walk‬
  • Guggenheim Museum Bilbao
    ‪16 min walk‬
  • Bilbao (BIO)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Triple Room

1 bedroom, down duvets, minibar, in-room safe

Standard Triple Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite, Terrace

Suite, Terrace | 1 bedroom, down duvets, minibar, in-room safe

Suite, Terrace

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double or Twin Room, Terrace

1 bedroom, down duvets, minibar, in-room safe

Club Double or Twin Room, Terrace

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

1 bedroom, down duvets, minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms

  • 26 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Club Double or Twin Room

1 bedroom, down duvets, minibar, in-room safe

Club Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, down duvets, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 6 bedrooms
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

1 bedroom, down duvets, minibar, in-room safe

Standard Double or Twin Room

7.8 out of 10
Good
(15 reviews)
  • 26 sq m
  • 20 bedrooms
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, Terrace

1 bedroom, down duvets, minibar, in-room safe

Standard Double or Twin Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Silken Indautxu Bilbao

Hotel with a restaurant, near San Mames Stadium
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Hotel Silken Indautxu Bilbao offers 184 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, designer toiletries, bidets and complimentary toiletries.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Hotel Silken Indautxu Bilbao. During your stay, you're just a quick walk from Ensanche. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Etxaniz, a bistro that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 13 minutes by foot from San Mames Stadium and a 4-minute drive from Guggenheim Museum Bilbao
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the business-friendly Hotel Silken Indautxu Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Silken Indautxu Bilbao was completed in June 2020.

This 4-star Bilbao hotel is smoke free.

The hotel hosts a free manager's reception daily.
Etxaniz – This bistro specialises in local cuisine and serves lunch and dinner.
Indautxu – This diner serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Etxaniz
  • Indautxu

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (4,306 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 100% renewable energy
  • 2 buildings
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - June 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - B01568344
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.

Property is also known as

Bilbao Hotel Silken Indautxu
Bilbao Indautxu
Hotel Silken Bilbao
Hotel Silken Bilbao Indautxu
Hotel Silken Indautxu
Hotel Silken Indautxu Bilbao
Indautxu
Indautxu Bilbao
Silken Indautxu
Silken Indautxu Bilbao
Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel
Hotel Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel Bilbao

Hotel Silken Indautxu Bilbao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 1007 reviews
Rating 8 - Good. 458 out of 1007 reviews
Rating 6 - Okay. 122 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra, new plymouth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun and easily accessible
Stayed 6 nights in Mar 2025

10/10 Excellent

Etienne

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and very good staff
Stayed 1 night in May 2025

8/10 Good

D J

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Máire

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and staff
Stayed 2 nights in May 2025

6/10 Okay

jesus enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Aida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bilbao is a gem at this Silken hotel

The hotel had a great location. Parking was a challenge at first but we learned how to park in tight spaces. The beds were comfortable. Although we were there during the blackout on April 28, 2025, it only lasted an hour. There was a backup generator and we had tv, internet, hot water and elevators
Stayed 3 nights in Apr 2025

10/10 Excellent

Sepideh

Stayed 4 nights in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

steven, Merritt Island

Stayed 1 night in Apr 2025

8/10 Good

Athena

Travelled with family
Liked: Cleanliness
There are no ramps to push your val
Stayed 1 night in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jillian Fay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent buffet breakfast
Stayed 5 nights in Mar 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel

Great hotel in centre of Bilbao
Stayed 2 nights in Mar 2025

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and service. Highly recommended

Very nice room. It was spacious with plenty of room to unpack and not feel cramped. It was a suite (Room 225) with a sitting area, bedroom and bathroom. It was perfect for our stay of a couple days. The bed was comfortable and the room was very clean. The hotel had everything that we could have wanted. We arrived rather early and we were lucky enough to be able to check in right away. This was amazing after a long day of travel to get to Bilboa. Friendly staff, spacious room and great service. We found it very easy to walk throughout the city to the attractions so the location was great as well. I would happily stay again.
Stayed 2 nights in Feb 2025

6/10 Okay

Bastien

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel, Mountain View

Stayed 2 nights in Nov 2024

10/10 Excellent

Linabel

Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place for a quiet stay. Praise to the staff because they were very professional and courteous. Best breakfast of my trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Stayed 4 nights in Sep 2024

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They offed kind side bed they put to single together!
Stayed 2 nights in Aug 2024