This smoke-free pension features concierge services, tour/ticket assistance and free Wi-Fi in public areas.
Arenal Suites Bilbao offers 25 accommodations with a ceiling fan and blackout curtains. Each accommodation is individually furnished and decorated. Televisions come with digital channels.
Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Arenal Suites Bilbao, you're just a quick walk from Basque Museum of Bilbao. Enjoy features like free WiFi in public areas and concierge services.
Free WiFi
Services include a concierge, tour or ticket assistance and luggage storage
8 minutes by car from Guggenheim Museum Bilbao and 9 minutes from San Mames Stadium
Arenal Suites Bilbao offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.
This Bilbao pension is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Street parking available
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
Hardwood flooring in room
No lift
More
1 building
1 floor
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Rainfall showerhead
Shower
Entertainment
TV with digital channels
More
Ceiling fan
Heating
Individual decor
Individual furnishings
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 10:00 AM - 8:00 PM. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Property is also known as
Estrella Ostatu Motel Bilbao
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu
Arenal Suites Bilbao Bilbao
Arenal Suites Bilbao Pension
Arenal Suites Bilbao Pension Bilbao
Arenal Suites Bilbao Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We stayed to nights in Bilbao and the location was perfect right in the old town. The room were very clean and the bathroom was also clean. Comfortable bed. Only a small room but that was perfect for us
Conveniently located in the heart of the old town, with close access to tram and metro. Smart and spacious rooms within a traditional building. Lots of bars and shops on the doorstep
Sandra
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Barry
31 Jan 2026
Liked: Cleanliness, staff & service, amenities
Staff were really friendly and spoke good English. Room was spacious and very clean for the price. Highly recommended.
The room and bathroom were spotless and the staff were very friendly and helpful. The property is just around the corner from the metro station and super convenient for restaurants and nightlife.
Great property for the price! It's centrally located and within walking distance to everything like restaurants, shops, and main attractions. Clean, comfortable, and convenient. Highly recommended for anyone looking for value and location!
Niurka
Stayed 5 nights in Jul 2025
Verified
6/10 Okay
Amanda
8 Mar 2026
Liked: Cleanliness, staff & service
Good clean room with modern furnishings however there were renovations to the museum across the very narrow alley with lights on all night and very thin curtains which made sleeping problematic. Also the rooms are one or two floors up with a very twisting old wooden staircase with uneven steps so taking luggage up is quite difficult.
Right in the old center. Modern rooms with a good bed.
Jeroen
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
colleen
31 Oct 2025
Liked: Property conditions & facilities
Stayed here for three nights as a solo female traveler and thoroughly enjoyed it. Very safe, perfectly located within a one minute walk of the metro. All of the bars in the old town are on your doorstep. Spacious room and modern bathroom. Would absolutely recommend.
Great location in old town with a metro station just around the corner (but you can also easily walk everywhere). Room was spacious, clean and comfortable. Staff was really nice and helpful.
Could be nice with a sign in the reception with opening hours/be right back if staff are away helping somebody ☺️
Good value room in the old city close to everything including the metro. Super quiet despite location. Basic room, but had what you needed and great shower. Very clean. Little natural light in room, but spent most time outside so not a big issue. Easy to walk to train station, Guggenheim etc. Would stay there again.
Essentially booked because it was cheap and central but was impressed with the cleanliness of the hotel, the niceness of the breakfast and location generally. Had good nights sleep in spite of being right in the centre of the old town. Nice stay and good value for money.
Would return to the same hotel because it was so walkable, close to the old center and relatively quiet even in the middle of the center. Didn't open the windows and balcony doors, so it must be the good sound proofing of the doors. Reception was very friendly and helpful. Room was spacious and airy. Furnished quite sparsely but the price was reasonable.