Arenal Suites Bilbao

2.0 star property

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Photo gallery for Arenal Suites Bilbao

Romantic Room | Bathroom | Shower, rainfall showerhead
Shower, rainfall showerhead
Exclusive Studio | Individually decorated, individually furnished, laptop workspace
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Calle Maria Muñoz nº6, Bilbao, Vizcaya, 48005
  • Place, Museum of Archaeology Bizkaya
    ‪2 min walk‬
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Ribera Market
    ‪3 min walk‬
  • Airport, Bilbao (BIO)
    ‪15 min drive‬

Room options

Business Room

9.4 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Junior Room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room

9.4 out of 10
Exceptional
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Romantic Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Exclusive Studio

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Arenal Suites Bilbao

This smoke-free pension features concierge services, tour/ticket assistance and free Wi-Fi in public areas.
Arenal Suites Bilbao offers 25 accommodations with a ceiling fan and blackout curtains. Each accommodation is individually furnished and decorated. Televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Arenal Suites Bilbao, you're just a quick walk from Basque Museum of Bilbao. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 8 minutes by car from Guggenheim Museum Bilbao and 9 minutes from San Mames Stadium
Arenal Suites Bilbao offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This Bilbao pension is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV with digital channels

More

  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 10:00 AM - 8:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Estrella Ostatu Motel Bilbao
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu
Arenal Suites Bilbao Bilbao
Arenal Suites Bilbao Pension
Arenal Suites Bilbao Pension Bilbao

Arenal Suites Bilbao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 315 reviews
Rating 8 - Good. 128 out of 315 reviews
Rating 6 - Okay. 36 out of 315 reviews
Rating 4 - Poor. 17 out of 315 reviews
Rating 2 - Terrible. 7 out of 315 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and communal areas very clean. Location was amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed to nights in Bilbao and the location was perfect right in the old town. The room were very clean and the bathroom was also clean. Comfortable bed. Only a small room but that was perfect for us
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in the heart of the old town, with close access to tram and metro. Smart and spacious rooms within a traditional building. Lots of bars and shops on the doorstep
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Staff were really friendly and spoke good English. Room was spacious and very clean for the price. Highly recommended.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location of hotel.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and superb location close to alot of sites
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. No balcony, just a window to a small internal terrace facing other hotel rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little gem, close to everything

Fantastic stay. Clean comfy and quiet.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fantastic room, really helpful staff and great location
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights at Arenal Suites

Arenal Suites is a great place to stay, super clean and very comfortable. The staff were very helpful and professional.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old town charm.

The room and bathroom were spotless and the staff were very friendly and helpful. The property is just around the corner from the metro station and super convenient for restaurants and nightlife.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Niurka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! It's centrally located and within walking distance to everything like restaurants, shops, and main attractions. Clean, comfortable, and convenient. Highly recommended for anyone looking for value and location!
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Good clean room with modern furnishings however there were renovations to the museum across the very narrow alley with lights on all night and very thin curtains which made sleeping problematic. Also the rooms are one or two floors up with a very twisting old wooden staircase with uneven steps so taking luggage up is quite difficult.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the old center. Modern rooms with a good bed.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

colleen

Liked: Property conditions & facilities
Stayed here for three nights as a solo female traveler and thoroughly enjoyed it. Very safe, perfectly located within a one minute walk of the metro. All of the bars in the old town are on your doorstep. Spacious room and modern bathroom. Would absolutely recommend.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Sabrina

Disliked: Staff & service
The bathroom smelled musty when we entered.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for short stays

Great location room very clean comfortable but room we were in bit clostathobic,and stairs to walk up to first floor.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in great location

Great location in old town with a metro station just around the corner (but you can also easily walk everywhere). Room was spacious, clean and comfortable. Staff was really nice and helpful. Could be nice with a sign in the reception with opening hours/be right back if staff are away helping somebody ☺️
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area near everything. Great room. The only downside is that it didn’t have air conditioning but at least it had a fan.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Appartments, lively neighbourhood - just wonderful, thank you!!! :-)
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Good value room in the old city close to everything including the metro. Super quiet despite location. Basic room, but had what you needed and great shower. Very clean. Little natural light in room, but spent most time outside so not a big issue. Easy to walk to train station, Guggenheim etc. Would stay there again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Geir Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personal was very helpful❤️
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essentially booked because it was cheap and central but was impressed with the cleanliness of the hotel, the niceness of the breakfast and location generally. Had good nights sleep in spite of being right in the centre of the old town. Nice stay and good value for money.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and organized.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Gek

Liked: Cleanliness, staff & service, property conditions & facilities
Would return to the same hotel because it was so walkable, close to the old center and relatively quiet even in the middle of the center. Didn't open the windows and balcony doors, so it must be the good sound proofing of the doors. Reception was very friendly and helpful. Room was spacious and airy. Furnished quite sparsely but the price was reasonable.
Stayed 3 nights in Sep 2025