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Moon Hostel Bio

2.0 star property

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Photo gallery for Moon Hostel Bio

Basic Double Room, Private Bathroom | Free WiFi
The exterior of the Moon Hostel with a prominent sign and large windows displaying the hostel's branding.
Hair dryer, towels
A hostel interior with a mural of a garden, a bench, and tiled walls.
Primary image

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Calle Luzarra 7, Deusto, Bilbao, 48014
  • Place, University of Deusto Bilbao
    ‪6 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪14 min walk‬
  • Place, San Mames Stadium
    ‪14 min walk‬
  • Airport, Bilbao (BIO)
    ‪15 min drive‬

Room options

View all photos for Twin Room, Private Bathroom

A bunk bed room with wooden flooring and a wooden wardrobe.

Twin Room, Private Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Triple Room, Private Bathroom

A bunk bed room with wooden flooring and a wooden wardrobe.

Triple Room, Private Bathroom

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room, Private Bathroom

A bunk bed room with wooden flooring and a wooden wardrobe.

Quadruple Room, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Shared Dormitory, Shared Bathroom

A dormitory room with bunk beds, wooden cabinets, and a wooden floor.

Shared Dormitory, Shared Bathroom

  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Room, Private Bathroom

A dormitory room with bunk beds, wooden cabinets, and a wooden floor.

Single Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom | Free WiFi

Basic Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Private Bathroom

A dormitory room with bunk beds, wooden cabinets, and a wooden floor.

Family Room, Private Bathroom

  • 1 bedroom
  • Sleeps 6
  • 6 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Room

A dormitory room with bunk beds, wooden cabinets, and a wooden floor.

Family Room

  • 1 bedroom
  • Sleeps 5
  • 5 Single Bunk Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Room

Bathroom | Hair dryer, towels

Room

  • 20 sq m
  • Sleeps 1
  • 6 Large Single Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Moon Hostel Bio

This smoke-free hostel features a microwave in a common area, a fridge in a common area and a TV in a common area. WiFi in public areas is free. Housekeeping is available on request.
Moon Hostel Bio offers 19 accommodations. This Bilbao hostel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include baths or showers. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Moon Hostel Bio, you're just a quick walk from Bay of Biscay. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include locker space, TV in a common area and a shared microwave
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
Moon Hostel Bio offers its guests a television in common area, a microwave in a common area, and a fridge in a common area. Public spaces have free WiFi.

This Bilbao hostel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Partially-open bathroom
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Moon Bio Bilbao
Moon Hostel Bio
Moon Hostel Bio Bilbao
Moon Hostel Bio Bilbao
Moon Hostel Bio Hostel/Backpacker accommodation
Moon Hostel Bio Hostel/Backpacker accommodation Bilbao

Moon Hostel Bio Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 54 reviews
Rating 8 - Good. 16 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 5 out of 54 reviews
Rating 2 - Terrible. 8 out of 54 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Soenke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were frendly welcomed. The Room was clean. It's a Hostel, so dont expect and rate as being in a Waldorf Astoria.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Edison

Disliked: Cleanliness, property conditions & facilities
The mattresses old, uncontrollable, tiny so you feel the springs on your back, overprice facility, very small bathroom with a dirty and so small shower even you move to water yourself. A big person even cannot fit on that shower. Really only good is the location.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Leyda

Liked: Cleanliness, amenities, property conditions & facilities
Habitación normal de hostel. La calle tiene muchos bares y hay mucho ruido
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Mikel

Disliked: Staff & service, property conditions & facilities
Literas podrían renovarse
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Luisana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El edificio necesita una buena reforma, pero al ser un hostal y por el precio no se puede pedir más. La chica q nos atendió muy amable todo el tiempo explicándonos todo muy bien. La limpieza de la habitación fatal, desde q huele a humedad encontré un pelo en el vater y basura por la parte de atrás, para mi es un punto muy importante. Las camas incomodas y rechinan siempre. No volvería
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Eine Zumutung für 60€

Der vorhandene Fahrstuhl bietet Platz für 2Personen mit Gepäck. Es gibt keine Klimaanlage. Bei offenem Fenster kann man auch nicht schlafen, da das Hostel in einer Kneipenstraße liegt und der Lärm bis weit nach Mitternacht geht. Das gebuchte DZ entpuppte sich als 4Personenzimmer mit zwei Etagenbetten. Alles dehr veraltet. Die Duschtasse in dem zu kleinen Bad war zu flach und der Abfluß vermutlich nicht richtig frei, so dass bei der kleinsten Bewegung das Bad geflutet wurde. Pro Person wird nur 1 Handtuch bereitgestellt, Mehrbedarf gegen Gebühr. Internet zu langsam und schwach, so dass kaum Empfang war. Zimmerreinigung augenscheinlich nur als Entleeren des Mülleimers gedacht. Auch im Treppenhaus liegt der Dreck mehrere Tage.
Steckdosen, die aus der Wand fallen
Duschvorhang mit Stockflecken/ Schimmel
Lobby
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trato excepcional y sitio muy cómodo. Repetiría sin duda!
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Teresa Montesdeoca

Excelente todo profesionalidad, acogida, una maravilla de lugar
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Es un hostal bastante agradable, el trato es bastante bueno, lo malo es que no había televisión en la habitación.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В цкллм все было хорошо)))
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulita, moderna. Posizione non male, personale cortese ed efficiente
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour bref!

Rien à redire sur le séjour, si ce n'est l'accès à l'établissement quand on arrive après 22 heures. La lecture de la pièce d'identité est un peu compliqué et peu explicite, ce qui a valu une saisie manuelle. Peut-être un peu plus d'explications sur la façon dont il faut poser la carte?
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mauvaise insonorisation, les murs sont en papier... bonne situation géographique pour visiter la ville.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Anonymous

Liked: Cleanliness, property conditions & facilities
For a hostel, it was clean, well-organized, and generally exceeded expectations. The biggest drawback was the price, at 200 Euros for the night for a room with 4 bunk beds, but it was Easter Weekend and the annual Basque Festival was on in Bilbao, so there was very limited accommodation available and what was available pricey.
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

richard

Disliked: Staff & service, room comfort

Behaved very difficulty after overcharging me

Adequate hostel, reception closed most of the time, room too hot obvious heating control. Accidentally overcharged me by 20 euros, and rather than just give me 20 euros as I asked, insisted it had to be done through a credit card. That is why I give it such a poor rating for service, the receptionist was actually very nice. Wifi good
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフ
Stayed 13 nights in Dec 2018
Verified review

2/10 Terrible

Veikko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huone jossa oli kaksi armeijatyylistä kerrossänkyä, ei kerta kaikkiaan muuta. Siestat pitkiä. Hinta TOSi kova. En voisi suositella kenellekään. Otin koska pakko oli jossakin yöpyä.
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pues la verdad es que muy mal pues pagar 90 euros por dormir en litera de 0,90, cortinas de ducha y encima haciendo nosotros las camas en un entorno ruidoso porque es zona de copas y al entrar una vez habían chavales que no se podían ni levantar de la cantidad de alcohol que habían ingerido. Los colchones son malos pues se te clavan los muelles por todo el cuerpo, yo mido 190 centímetros y me salía de la cama. Hoteles.com también tiene su responsabilidad pues de primeras habíamos reservado un hotel por 70 euros y me devolvieron la reserva por que la tarjeta estaba mal, lo que no era cierto pues llamé de nuevo para dar otra tarjeta y ya estaba alquilada. Sinceramente creo que no son formas de tratar a un cliente. Vamos que os habéis cubierto de gloria. Lo único positivo fue la recepcionista porque el albergue estaba bastante sucio
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente..
Stayed 1 night in Aug 2018
Verified review

8/10 Good

MªLuisa

Buena relación calidad-precio

Buena relación calidad precio. Estuvimos en una habitación cuádruple con baño privado.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to explore from

Great value, good location to explore the city and the lady on the front desk was really helpful
Stayed 1 night in May 2018
Verified review

6/10 Okay

L

Disliked: Property conditions & facilities
Hostal bastante anticuado. Sin embargo, bien ubicado.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ostello ok 👍

Ostello tranquillo e pulito. Da migliorare gli orari della reception... Troppo restrittivi il pomeriggio.
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura, posizione, personale, prezzo ... tutto ok
Stayed 1 night in May 2018
Verified review

6/10 Okay

jorge

Disliked: Room comfort

para grupos en plan mochila...

hay mejores....
Stayed 1 night in Jan 2018